Is it in your nature to always try and make others smile and feel at ease? Do your strong communication skills allow you to navigate the most challenging of situations? If these words resonate with you, then you would thrive as a Client Support Associate on the Humi team!
We’re looking for a positive, outgoing, and professional candidate to embody our Humi values and provide the highest level of customer service to ensure all our customers feel they have a voice and are heard.
Humi is the Canadian employment platform. We help Canadian businesses be better employers. Founded in 2016, Humi started as a simple cloud-based web app that stored employee data. Thanks to the support of customers, Humi has built solutions that allow Canadian businesses to manage employee information, onboarding, performance, time off, employee benefits, and payroll.
We've officially joined Employment Hero to accelerate our vision and support their mission to make employment easier and more valuable, for everyone! Since Employment Hero's inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 400,000 businesses globally, with 2.9 million+ users on the platform. We have no plans to slow down.
We believe in distributed employment and take a ‘Remote First' approach with our team. This position can be done 100% remotely from anywhere within Canada.
There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
Are we a match? Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
Humi is now officially part of the Employment Hero family! During this transition, you might notice job postings on both Humi's and Employment Hero's career pages. This is completely normal. Feel free to explore both platforms and apply for the role that best matches your skills and experience. We're excited to see your application!
At Humi, we are dedicated to fostering a diverse, equitable, and inclusive work environment where everyone feels a sense of belonging. We want you to know that you're welcome here, no matter who you are. Indigenous peoples, racialized persons/persons of colour, women, persons with disabilities, LGBTQ2S+ persons, and others – we're excited to hear from you. Even if you don't check every box on the requirements list, don't sweat it – we believe in potential over perfection! Need any interview accommodations? We're happy to help! Get in touch and let's chat.
Please note that all successful candidates will only receive offers through the Humi platform and we do not issue offers outside of our platform. We do not make any offers of employment via social media. Please see our resource library for the best ways to detect fraud and fraudulent activity.
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Have you always had a knack for making others smile and feel comfortable during tough times? If so, you might be the perfect fit as a Client Support Associate with Humi! We're on the lookout for a vibrant, friendly, and professional individual to join our team in delivering top-notch customer service. Based in Canada but operating fully remotely, this role places you at the heart of our mission to empower Canadian businesses to be better employers. Humi's approach has evolved since our founding in 2016, transitioning from a basic employee data app to a robust platform that includes a range of HR solutions. Our partnership with Employment Hero has been pivotal in our rapid growth, allowing us to serve over 400,000 businesses globally! As a Client Support Associate, you'll tackle various client inquiries, from HR-related questions to payroll solutions, all the while working closely with multiple departments to ensure our customers feel supported and heard. You'll gain extensive training which will empower you to resolve client issues efficiently and effectively while building strong relationships. If you're eager to be part of a fast-growing team that champions innovation and outstanding client experiences, consider applying to join Humi today! We’re excited to explore how you can grow with us!
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