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Auto Finance Credit Rep-Sr

Description

Summary:

Huntington is looking for a qualified candidate to become a Auto Finance Credit Rep, Sr.

Duties & Responsibilities:

  • Approves, denies and negotiates consumer auto credit applications (including the most complex) originated through auto dealers.
  • Develops relationships with dealers to ensure profitable and quality business growth.
  • Provides customer service to dealer staff and applicant. Ensures compliance with bank policies/procedures and regulations.
  • Cross sells bank products. Approves credit overrides, and makes recommendations to improve dealer/loan performance.
  • May manage related staff, such as underwriters.
  • Underwrite indirect auto consumer loans following credit policy, underwriting procedures, and loan structure guidelines.
  • Performs other duties as assigned.


Basic Qualifications:

  • High School Diploma
  • Minimum of 3 years of administrative credit function or underwriting experience


Preferred Qualifications:

  • Bachelor's Degree
  • Experienced underwriting in the position's location
  • Prime Auto underwriting experience
  • Must demonstrate a professional, personable and friendly communication style with a focus on customer service and an ability to interact with all levels of individuals on the
  • phone and in person.
  • Excellent written communication skills are also required
  • Must enjoy working independently and effectively in a deadline-driven, multi-task environment, with organization and attention to detail being imperative.
  • Occasional travel required


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Remote

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Auto Finance Credit Rep-Sr, Huntington

Huntington is on the lookout for a talented Auto Finance Credit Rep-Sr to join our team in Texas. This role is perfect for those who thrive in a dynamic and fast-paced environment. As an Auto Finance Credit Rep, Sr, you will have the exciting responsibility of approving, denying, and negotiating consumer auto credit applications, including even the most complex cases. You'll forge strong relationships with auto dealers, working collaboratively to ensure profitable business growth while delivering top-notch customer service to dealer staff and applicants alike. Your expertise will help to uphold compliance with our bank policies and regulations, while also allowing you to cross-sell various bank products. Additionally, you may oversee related staff, such as underwriters, guiding them through the intricacies of auto finance. A high school diploma is a must, and while three years in an administrative credit function or underwriting experience is essential, a bachelor's degree and prime auto underwriting experience are preferred. We value effective communication and a friendly demeanor as you'll be interacting with diverse individuals daily. If you enjoy juggling multiple tasks and thrive in an independent work environment, we'd love to hear from you. Join us and be a part of a team that fosters a supportive and flexible work atmosphere, allowing you to succeed while working remotely and in the office.

Frequently Asked Questions (FAQs) for Auto Finance Credit Rep-Sr Role at Huntington
What are the primary responsibilities of the Auto Finance Credit Rep-Sr at Huntington?

As an Auto Finance Credit Rep-Sr at Huntington, you will be responsible for approving, denying, and negotiating complex consumer auto credit applications, building relationships with dealers, ensuring compliance with policies, and providing excellent customer service. You'll also have the opportunity to cross-sell bank products and may manage related staff like underwriters.

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What qualifications are needed for the Auto Finance Credit Rep-Sr position with Huntington?

Huntington requires candidates for the Auto Finance Credit Rep-Sr position to have a minimum of a high school diploma, alongside three years of experience in an administrative credit function or underwriting. A bachelor's degree and prime auto underwriting experience are preferred for applicants seeking this role.

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Does the Auto Finance Credit Rep-Sr position at Huntington require travel?

Yes, the Auto Finance Credit Rep-Sr role at Huntington may require occasional travel. While most of the work can be done remotely, there may be times you need to meet with dealers or attend important meetings to further foster relationships.

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What is the workplace environment like for an Auto Finance Credit Rep-Sr at Huntington?

At Huntington, the Auto Finance Credit Rep-Sr position offers a remote work option with the flexibility to blend in-office work when required. Our workplace culture emphasizes strong connections, community, and collaboration, ensuring team members can do their best work in a supportive environment.

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What type of skills are essential for success as an Auto Finance Credit Rep-Sr at Huntington?

Candidates for the Auto Finance Credit Rep-Sr position at Huntington should possess excellent communication skills, both written and verbal, and a personable demeanor. Attention to detail, organizational skills, and the ability to thrive in a multi-tasking environment are also crucial for success.

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Common Interview Questions for Auto Finance Credit Rep-Sr
How do you approach approving or denying complex auto credit applications?

To effectively approve or deny complex auto credit applications, I examine all relevant financial information, ensuring compliance with credit guidelines. My approach involves careful analysis of each application, comparing it against Huntington's policies, and making informed decisions while also considering the relationship with dealers.

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Explain a time you successfully built a relationship with a dealer.

In my previous role, I focused on open communication and regular check-ins with a dealer, understanding their unique needs and challenges. By addressing their concerns and offering tailored solutions, I established a strong rapport, resulting in increased business and mutual trust.

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What strategies do you use to cross-sell bank products effectively?

When cross-selling bank products, I make it a priority to assess the specific needs of the dealer or customer, presenting relevant products that enhance their experience. By understanding their business and providing solutions that add value, I create opportunities for successful cross-selling.

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How do you ensure compliance with bank policies and regulations in your work?

To ensure compliance, I stay updated on bank policies and regulatory changes related to auto financing. I rigorously follow the established guidelines when assessing credit applications, ensuring every decision aligns with our organizational policies.

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Describe your experience with underwriting indirect auto consumer loans.

My experience in underwriting indirect auto consumer loans has equipped me with a strong understanding of the underwriting process, including evaluating creditworthiness, assessing risks, and making informed lending decisions that align with both consumer needs and policy requirements.

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How do you prioritize multiple tasks in a fast-paced environment?

In a fast-paced environment, I utilize a prioritization system that allows me to assess task urgency and importance. By making a daily to-do list, I can tackle high-priority items first while remaining flexible to adjust my focus as new tasks arise.

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What challenges have you faced in customer service, and how did you overcome them?

One challenge I faced was addressing a dealer's frustration regarding a loan denial. I took the time to listen to their concerns, explained the reasoning behind the decision, and worked collaboratively to find an alternative solution, turning a potentially negative experience into a positive outcome.

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Can you provide an example of a successful negotiation you've conducted?

In a previous role, I negotiated terms on a complex loan application by clarifying our credit policies with the dealer, addressing their concerns, and adjusting certain terms that were acceptable to both parties, resulting in a successful deal that benefited everyone involved.

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How do you communicate complex financial information to clients effectively?

I always strive to simplify complex financial information by using clear and concise language, avoiding jargon. Visual aids or charts can also be helpful, as well as breaking the information down into digestible segments to ensure my clients understand fully.

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What motivates you to excel in an Auto Finance Credit Rep-Sr role?

I am motivated by helping clients find solutions that enhance their financial journey. The satisfaction of closing a deal successfully and building strong partnerships with dealers drives me to excel in my role as an Auto Finance Credit Rep-Sr.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 19, 2025

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