Key Account Manager: OEM, Tier X, Commercial Vehicle - Hybrid Work

To excel as a Key Account Manager at IAV, you'll need a Bachelor's degree in Business Administration, Engineering, or a related field, with a Master's degree being a plus. Proven experience in key account management or related roles within the automotive industry is essential. Strong communication, negotiation, and organizational skills are a must, alongside a solid understanding of automotive engineering trends, especially those related to Stellantis.

As a Key Account Manager - OEM, Tier X, Commercial Vehicle at IAV, you will be tasked with nurturing and expanding relationships with OEM clients. This includes developing strategic account plans, identifying new business opportunities, coordinating with internal teams for solution delivery, and monitoring market trends. You will also serve as the primary contact for key clients, ensuring their satisfaction and success.

IAV is committed to the professional growth of its employees, offering comprehensive training and development programs. As a Key Account Manager, you'll have access to resources that enhance your skills and keep you updated on industry trends. Additionally, opportunities for networking and collaboration with global experts at IAV provide a stimulating environment where you can thrive.

Yes! At IAV, we understand the importance of work-life balance, which is why we offer flexible hybrid work arrangements for the Key Account Manager position. This allows you to work effectively while enjoying the convenience and adaptability that a hybrid setup provides.

IAV provides a robust benefits package for its employees, which includes 401K matching, 20 days of PTO per year, health/dental/vision insurance from day one, tuition reimbursement, and short-term and long-term disability coverage. We believe in taking care of our team members to empower them both personally and professionally.

When building relationships with clients, I focus on understanding their unique needs and challenges. I prioritize communication and consistent follow-ups to foster trust and show that I genuinely care about their success. Actively listening to clients helps me provide tailored solutions that address their requirements.

I utilize various strategies to identify new business opportunities, such as conducting market analysis, networking at industry events, and leveraging CRM data to pinpoint potential areas of growth. Moreover, staying up-to-date with industry trends helps me anticipate clients' future requirements.

Certainly! In previous roles, I've encountered challenging client situations where communication broke down. To resolve this, I scheduled a one-on-one meeting, listened to their concerns, and collaboratively developed a plan to address their issues. This proactive approach restored their trust and strengthened our relationship.

I measure success through various key performance indicators, such as customer satisfaction scores, account growth metrics, and successful project delivery on time and budget. Continuous feedback from clients also plays a crucial role in evaluating my performance.

Teamwork is essential in my role as a Key Account Manager. I consistently collaborate with internal teams, including engineering and project management, to ensure that we deliver the best possible solutions to our clients. Effective communication and sharing insights among team members lead to better results.

During contract negotiations, I focus on preparing thoroughly by understanding the client's needs and our offering. I aim for a win-win outcome by being transparent and flexible while ensuring that our company's quality standards and profitability targets are met.

I have extensive experience using CRM systems to manage accounts effectively. I leverage CRM tools to keep track of client interactions, monitor sales forecasts, and analyze customer data. This allows me to provide personalized service and identify opportunities for cross-selling and upselling.

In a previous position, I developed a comprehensive account strategy for a key client that included regular check-ins, proactive solution offerings, and quarterly reviews. This approach not only strengthened our relationship but also resulted in a 30% increase in account revenue over a year.

I stay informed about industry trends by regularly reading industry publications, attending webinars and conferences, and participating in relevant networking events. Staying connected with peers and experts allows me to share valuable insights and adapt my strategies accordingly.

My motivation comes from the satisfaction of helping clients achieve their goals. Knowing that I play a role in their success fuels my drive to go above and beyond. Additionally, I am inspired by the dynamic nature of the automotive industry, which constantly presents new challenges and opportunities.