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Mental Health Professional - United Kingdom (Chat Therapy Professional)

About us

ifeel is a mental health and well-being platform designed to provide users with tools, resources, and support for emotional and psychological well-being.

We aim to improve access to mental health care through a combination of technology and professional psychological support. Our platform offers personalised therapy solutions, including chat and video therapy, self-care tools, and data-driven diagnostic systems to help users identify mental health issues and connect with appropriate resources.

With a diverse global network of licensed mental health professionals, we have supported over 1 million people across 50 countries. Trusted by top companies like Glovo, Axa Partners, Cabify, and H&M, we are dedicated to making mental health care accessible and impactful for both individuals and organizations around the world.

Make a Difference with ifeel

As a collaborator, you will have the unique opportunity to impact individuals’ lives positively. You’re not just joining a team; you’re becoming part of a supportive community that values well-being and personal growth.

We are committed to fostering a culture where mental health is prioritised and openly discussed!

Behind the scenes, our dedicated triage team welcomes every new user and ensures they are paired with the right professional based on their individual needs and preferences. This personalised approach allows you to focus on what you do best—providing quality care—while we handle the logistics of client matching.

Ready to take the next step in your professional journey? Join us at ifeel and become a vital part of a platform dedicated to advancing mental well-being for all.

Your role as a Mental Health Professional - United Kingdom (Chat Therapy Professional) is essential in offering timely and effective support through chat therapy, enabling individuals to navigate their mental health challenges in a confidential and supportive way.

Responsibilities:

    • Provide chat-based therapeutic support to clients, addressing a variety of mental health concerns.
    • Engage with patients to continue the therapeutic process, encouraging progress and commitment.
    • Create a safe and trusting environment for clients to express their thoughts and feelings.
    • Utilize effective therapeutic techniques to guide clients towards resolution and coping strategies.
    • Maintain detailed records of client interactions and therapeutic progress.
    • Work collaboratively with a multidisciplinary team to improve overall client care.
    • Engage in ongoing training and professional development initiatives.
      • Master's degree in Psychology, Social Work, or a related field.
      • Licensed or accredited to provide chat or online therapy in the United Kingdom.
      • Experience in providing therapeutic services in a chat or text-based format (desirable).
      • Strong written communication skills and ability to convey empathy through text.
      • Familiarity with mental health best practices and interventions.
      • Proficient in using chat platforms and digital communication tools.
      • Fluency in English; proficiency in additional languages is a plus.
      • Availability to reply to client’s messages every day.

    • Cutting-edge E-Therapy Platform: Utilise advanced online therapy tools to assist clients effectively.
    • Simplified Client Management: Focus solely on your clients' needs without the burden or the cost of marketing fees and websites. We send clients your way at no extra expense.
    • Flexible Remote Work: Enjoy the freedom to choose your own schedule and work location.
    • Fair Payment per Session: Receive payments for each session conducted, ensuring fair compensation for your valuable skills.
    • Continuous Learning and Support: Access regular training and support to enhance your abilities and grow in your profession.
    • Global Community: Engage with a diverse community of professionals worldwide, fostering collaboration and mutual support.
    • Meaningful Impact: Make a real difference in a rapidly expanding environment.

We highly appreciate your interest. ifeel is an equal opportunity employer: all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please keep in mind that due to the high volume of applications, we will notify shortlisted candidates only.

The information you share with us will be treated confidentially and used exclusively for evaluation and selection purposes. Your resume and other related documentation, following the applicable regulation, will be stored during the recruitment process and will be deleted within two (2) years from the conclusion of the process unless otherwise agreed. By submitting your application, you agree to the processing of your data in connection with this recruitment process.

Average salary estimate

$40000 / YEARLY (est.)
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$30000K
$50000K

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What You Should Know About Mental Health Professional - United Kingdom (Chat Therapy Professional), ifeel

Are you a compassionate Mental Health Professional looking to make a significant impact? Join ifeel, the innovative mental health and well-being platform that’s committed to enhancing emotional and psychological care. As a Mental Health Professional - United Kingdom (Chat Therapy Professional), you'll engage with clients through our chat-based therapeutic support, helping them navigate their mental health challenges in a friendly and confidential environment. With a Master's degree in Psychology or Social Work and relevant licensing in the UK, you’re well-equipped to utilize effective therapeutic techniques to encourage progress and resolution for your clients. Your strong written communication skills will shine as you convey empathy and understanding through text, ensuring clients feel safe to express their thoughts and feelings. At ifeel, we prioritize your professional development, offering ongoing training and a supportive community of fellow mental health professionals. Say goodbye to marketing burdens; we handle client matching, allowing you to focus solely on providing quality care. Enjoy the freedom to set your schedule, work remotely, and receive fair payment for each session. Embrace the opportunity to join a platform that truly values mental well-being, positively impacts lives, and is dedicated to making mental health care accessible across the globe. Are you ready to take the next step in your career? Join us at ifeel and become a crucial part of our mission to advance mental well-being for all.

Frequently Asked Questions (FAQs) for Mental Health Professional - United Kingdom (Chat Therapy Professional) Role at ifeel
What are the responsibilities of a Mental Health Professional - United Kingdom (Chat Therapy Professional) at ifeel?

As a Mental Health Professional - United Kingdom (Chat Therapy Professional) at ifeel, you will provide chat-based therapeutic support, creating a safe and trusting environment for clients. You'll engage with patients to guide them through their mental health concerns, maintain detailed records of interactions, and collaborate with a multidisciplinary team to enhance client care. Your role also emphasizes ongoing training and professional development, ensuring you continuously improve your skills.

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What qualifications do I need to become a Mental Health Professional at ifeel?

To qualify as a Mental Health Professional - United Kingdom (Chat Therapy Professional) at ifeel, you must possess a Master's degree in Psychology, Social Work, or a related field. Additionally, you need to be licensed or accredited to provide chat or online therapy within the UK, with experience in chat-based therapeutic services being desirable.

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How does chat therapy work at ifeel for Mental Health Professionals?

Chat therapy at ifeel allows Mental Health Professionals to provide timely support through digital communication. You will interact with clients via text, fostering an empathic and understanding conversation that encourages clients to share their thoughts and feelings. This format not only maintains confidentiality but also widens accessibility for those seeking mental health support.

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What kind of support and resources does ifeel provide to its Mental Health Professionals?

ifeel is committed to supporting its Mental Health Professionals by offering continuous training, access to cutting-edge e-therapy platforms, and a vibrant community to foster collaboration and growth. You'll benefit from simplified client management, meaning you can focus on therapy without worrying about marketing or logistics.

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Can I work remotely as a Mental Health Professional at ifeel?

Yes, ifeel offers flexible remote work options for Mental Health Professionals - United Kingdom (Chat Therapy Professional). You can choose your own schedule and location, enabling you to balance your personal and professional life effectively while providing essential mental health support.

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Common Interview Questions for Mental Health Professional - United Kingdom (Chat Therapy Professional)
What techniques do you use in chat therapy?

When discussing techniques in chat therapy, focus on showing your flexibility and adaptability. Describe methods you've successfully implemented, such as cognitive behavioral techniques, empathy building, and goal setting, emphasizing your commitment to creating a supportive environment for clients.

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How do you maintain client confidentiality in a digital setting?

Explain your understanding of confidentiality in a digital context. Talk about the measures you take to secure client information, adhere to relevant regulations, and build trust with clients, emphasizing the importance of creating a safe space for them to open up.

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Can you give an example of a challenging client interaction and how you handled it?

For this question, share a specific experience, detailing the nature of the challenge, your approach in addressing it, and the positive outcome. Focus on your communication skills, empathy, and problem-solving abilities, showing your competence as a Mental Health Professional.

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How do you stay current with mental health practices?

Highlight how you engage in ongoing professional development, such as attending workshops, reading relevant literature, and participating in peer consultations. Demonstrating your commitment to lifelong learning shows that you value quality care and are proactive in your professional growth.

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How would you handle burnout in yourself or your clients?

Discuss the importance of self-care and recognizing signs of burnout, both in yourself and your clients. Describe your strategies for prevention and management, such as regular supervision, setting boundaries, and encouraging self-care activities with clients to enhance their well-being.

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What motivates you to work in mental health?

Share your personal motivation for pursuing a career in mental health, perhaps discussing a transformative experience or your passion for helping others. By articulating your 'why' clearly, you can resonate with the values of ifeel and underscore your genuine commitment to improving mental well-being.

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How would you approach a client who is hesitant to communicate?

Explain your approach by emphasizing patience, empathy, and the creation of a safe, open environment. Discuss how you would encourage them to express themselves, possibly by asking open-ended questions or offering reassurance to build rapport.

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What do you believe are the key qualities of an effective Mental Health Professional?

Articulate the key qualities that you believe contribute to being an effective Mental Health Professional, such as empathy, excellent communication skills, adaptability, and the ability to foster a trusting relationship with clients. Relate these qualities to your own experiences and provide examples.

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How do you handle sensitive topics during therapy sessions?

Discuss your approach to handling sensitive topics by emphasizing your empathetic nature and skills in creating a trusting environment. Share some strategies for broaching difficult subjects, such as normalizing client feelings or preparing them for the discussion in advance.

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Why do you want to work with ifeel?

When answering this question, articulate your alignment with ifeel's mission to make mental health care accessible and impactful. Mention the advantages of their platform, the innovative approach to therapy, and your excitement about being part of a supportive global community.

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i By ifeel
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DATE POSTED
December 11, 2024

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