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Global Campaigns Content Marketing Specialist

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Global Campaigns Content Marketing Specialist role requires someone who is not afraid to think differently and will actively transform our content output to be more dynamic to market needs. Working closely with the industry marketing, product marketing and pre sales teams - you will be responsible for creating and sharing valuable content to attract, inform, and engage our audience, with the ultimate goal of turning them into customers. You will use your expertise in content creation and online marketing strategies to drive conversions, traffic and increase brand awareness.

The candidate will manage the creation of global content, supporting the central marketing function. Typical responsibilities will include:

  • Develop a content strategy aligned with short-term and long-term marketing targets.
  • Create and publish engaging short and long form content across various platforms such as blog posts, eBooks, Infographics, videos, and White Papers.
  • Manage the production of campaign content in conjunction with the other teams and using agency and internal resources where required - including digital assets, advertising, direct mail, digital content, webinars, video and social media messaging - that supports regional customer acquisition and revenue goals.
  • Edit, proofread, and improve writers’ posts to ensure brand consistency
  • Develop highly engaging social media posts that will encourage users to act
  • Supporting our SEO team to optimize content according to SEO best practices.
  • Utilize existing data sources and reporting to critically analyze content success and support with continuous improvement
  • Develop a single editorial calendar that maps all content creation in a single view
  • Support with tagging content for lead scoring
  • Stay up-to-date with developments and generate new ideas to draw the audience’s attention.
  • Connect with relevant experts in sales, pre-sales and product marketing teams to understand the challenges, solutions and examples use cases to feature in campaigns and develop the proposition and messaging for solution led campaigns
  • Working with our competitive intelligence team to form extract key insights that will support with content creation to.
  • Analyze, monitor, measure, and report on campaign effectiveness. Share a performance dashboard with stakeholders, supporting the optimization and fine tuning of campaigns.

Qualifications

  • Undergraduate degree, ideally with a focus in Marketing, Business, Engineering, or a related business field (or relevant training/experience)
  • Proven work experience as a Content Marketing Specialist or similar role in Enterprise Software
  • Excellent writing and editing skills in English.
  • Hands-on experience with content management systems (e.g., WordPress).
  • Knowledge of SEO and web traffic metrics.
  • Familiarity with social media platforms and content marketing strategies.
  • Strong project management skills and attention to detail.
  • Understanding of online marketing platforms and how they can be used effectively to source, nurture and accelerate prospect’s sales journeys.
  • Ability to demonstrate marketing ideas via a personable, consultative approach, working across all levels in the organization
  • Confident, outgoing personality that can integrate with a busy matrix environment

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

What You Should Know About Global Campaigns Content Marketing Specialist , IFS

At IFS, we are excited to invite you to join our dynamic team as a Global Campaigns Content Marketing Specialist in Colombo, Sri Lanka! In this pivotal role, you’ll have the chance to flex your creative muscles and think outside the box, helping us transform our content to match the ever-evolving market demands. You will collaborate with our industry marketing, product marketing, and pre-sales teams to develop and share high-quality content that captivates and engages our audience, converting them into loyal customers. From creating compelling blog posts to producing engaging videos and infographics, your expertise in content creation and online marketing strategies will be invaluable as you help drive traffic and increase brand awareness. We’re looking for someone with a keen understanding of SEO best practices and strong project management skills to ensure all content reflects our brand’s voice and adheres to our goals. With IFS's commitment to innovation and sustainability, you’ll be empowered to challenge the status quo and make a positive impact on our global community. If you're ready to make your mark and enhance our content output, we can't wait to see how you can help us reach new heights. Join us at IFS, where your contributions will truly matter in shaping the company’s success and serving our customers effectively.

Frequently Asked Questions (FAQs) for Global Campaigns Content Marketing Specialist Role at IFS
What are the primary responsibilities of a Global Campaigns Content Marketing Specialist at IFS?

As a Global Campaigns Content Marketing Specialist at IFS, you will be responsible for developing content strategies that align with our marketing targets. This includes creating engaging content across various platforms—such as blog posts, infographics, and videos—that informs and attracts our target audience. You will also oversee the production of campaign content, manage an editorial calendar, and analyze the effectiveness of campaigns to ensure we continuously meet our goals.

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What qualifications are necessary for the Global Campaigns Content Marketing Specialist role at IFS?

To excel as a Global Campaigns Content Marketing Specialist at IFS, you should possess an undergraduate degree, ideally in Marketing or Business, alongside proven experience in content marketing within the enterprise software sector. Strong writing and editing skills in English, as well as hands-on experience with content management systems like WordPress, are essential. Familiarity with SEO and social media platforms will also be beneficial.

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How does the Global Campaigns Content Marketing Specialist contribute to customer engagement at IFS?

The Global Campaigns Content Marketing Specialist plays a vital role in customer engagement at IFS by creating valuable, audience-focused content that drives interest and interaction. By producing insightful and informative materials, your efforts will not only attract potential customers but also help in nurturing leads to convert them into loyal clients—building meaningful connections through impactful communication.

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What tools and platforms should a Global Campaigns Content Marketing Specialist be familiar with at IFS?

At IFS, a Global Campaigns Content Marketing Specialist should be familiar with content management systems, particularly WordPress, and have a solid understanding of online marketing platforms. Experience with SEO tools, analytics platforms, and social media management tools will be crucial for optimizing campaigns and measuring their success effectively.

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What is the work culture like for a Global Campaigns Content Marketing Specialist at IFS?

IFS promotes a flexible and inclusive work culture, particularly for the Global Campaigns Content Marketing Specialist. Expect a collaborative environment where diversity is celebrated, and your ideas are valued. The organization encourages innovation, provides opportunities for hybrid working, and focuses on creating meaningful relationships among team members, allowing you to thrive while contributing significantly to our shared goals.

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Common Interview Questions for Global Campaigns Content Marketing Specialist
How do you approach developing a content strategy for a campaign?

In responding to this question, explain your process for assessing both short and long-term marketing goals. Share how you gather insights from various teams, evaluate audience needs, and incorporate analytics to inform your strategy. Highlight the importance of aligning content with overall business objectives and maintaining flexibility to adapt to market changes.

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Can you give an example of a successful content marketing campaign you have executed?

Be prepared to discuss a specific campaign where you played a key role. Highlight objectives, the strategies you employed, the content produced, and measurable outcomes. Emphasize collaboration with other teams and any analytics tools you used to gauge success, showcasing your ability to drive tangible results.

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What metrics do you use to measure content effectiveness?

When answering this question, mention key performance indicators such as engagement rates, website traffic, conversion rates, and lead generation metrics. Discuss how you analyze these metrics to understand content performance and optimize future strategies based on insights gained.

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How do you ensure brand consistency across various content formats?

Discuss your methods for maintaining brand consistency, such as developing a detailed style guide and working closely with teams to ensure messaging aligns across formats. Explain how you approach editing and proofreading processes to uphold the brand voice across different types of content.

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What strategies do you employ to optimize content for SEO?

In your response, break down the core elements of your SEO strategy, including keyword research, on-page and off-page optimization techniques, and the importance of quality backlinks. Discuss how you collaborate with SEO teams and utilize tools to enhance content visibility and drive traffic.

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How do you keep up with industry trends and changes in content marketing?

Convey your commitment to staying informed about the latest marketing trends. Mention resources such as blogs, podcasts, webinars, and industry conferences you regularly engage with. Share how you apply newfound knowledge and insights to your content strategy and campaigns.

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How do you prioritize tasks when managing multiple content projects at once?

Provide a structured approach to task prioritization, such as using project management tools, setting clear deadlines, and assessing urgency against strategic goals. Highlight your organizational skills and how you communicate with teammates to keep everyone aligned.

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What role does audience research play in content creation?

In your answer, explain that audience research is critical for creating relevant content that resonates. Discuss your methods for gathering insights, such as surveys, social listening, and analytics, and how this information informs your content topics, formats, and distribution channels.

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How would you leverage social media as a Global Campaigns Content Marketing Specialist?

Discuss your strategies for using social media to enhance content distribution, engage with the audience, and gather feedback. Highlight your ability to create compelling social media posts and how you analyze engagement metrics to refine your approach continuously.

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How do you collaborate with other teams to create impactful content?

Share examples of past collaborations with teams such as sales or product marketing. Emphasize the importance of communication and understanding different objectives and perspectives to create content that is cohesive and impactful, addressing team needs and maximizing effectiveness.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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DATE POSTED
April 19, 2025

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