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Social Media Community Intern

Are you passionate about sandals, boots, and everything in between? Do you live and breathe sustainability? Do you have a creative eye, a hunger to learn, and a KEEN interest in the outdoor industry? If you said yes to any of the above, we have the perfect opportunity for you!

Position: Social Media Community Intern
Location: KEEN’s Global Headquarters in Portland, Oregon (on-site)
Duration: 10 weeks
Compensation: $20/hour
Program Duration: Monday, June 16th – Friday, August 22nd

 

What You'll Do:

As an Intern at KEEN (KEENtern), you’ll dive into the exciting world of footwear, innovation, and community! You’ll get hands-on experience working alongside industry experts and contribute to shaping the future of KEEN.

General Summary

The Social Media Community Intern will craft engaging content, manage scheduling and posting across platforms like Facebook, TikTok, and Instagram, and engage with our communities across KEEN Utility Footwear categories. The Intern will play an integral role in supporting our current social media strategy, developing relevant and engaging social content and will collaborate closely with creative teams across the company.

Essential Responsibilities

  • Content Creation: Craft engaging posts for various social media platforms (Facebook, TikTok, Instagram) that align with KEEN Utility’s voice and strategy. Experience creating engaging video content is preferred.
  • Content Scheduling and Posting: Use Sprout Social to schedule posts and ensure a consistent online presence. 
  • Community Engagement: Interact with followers by responding to comments, messages, and inquiries in KEEN Utility’s voice. 
  • Monitor and research social trends.  
  • Track the performance of social media posts and campaigns as well as prepare reports to summarize these insights. 
  • Assist with monthly editorial planning. 
  • Assist with monthly reels/TikTok shoots.  
  • Work cross functionally with other team members, such as the creative, product, and merchandising teams to ensure a cohesive and effective social media strategy. 

Qualifications:

  • Must be enrolled in an accredited college or university at the Junior, Senior, or Graduate (recent college graduate?) level or have experiences in business, marketing, journalism, public relations or related field
  • Intermediate knowledge with social media platforms such as TikTok and Instagram
  • Intermediate knowledge with video editing software such as CapCut.
  • Must be able to dedicate 40 hours/week toward the internship during normal M-F PST working hours.
  • Exceptional verbal and written communication skills.
  • Exceptional attention to detail in composing, typing, and proofing materials.
  • Strong organizational and prioritization skills.
  • Ability to learn new software programs.
  • Ability to solve problems with a positive attitude.
  • Ability to work independently and on tight deadlines.
  • Able to sit and/or stand at a desk and use a computer for extended periods of time.
  • Proficient with Microsoft Office programs, including Outlook, Word, and PowerPoint.
  • Strong analytical skills.
  • Intermediate knowledge of Google Analytics.
  • Understands the complex needs of different events and different employee audiences.

What We’re Looking For:

We’re seeking someone who embodies our passion for creativity, sustainability, and the great outdoors. Our ideal KEENtern is:

  • Passionate: Whether you’re an outdoor enthusiast, committed to sustainability, or fascinated by footwear trends and innovation, you’re excited to engage with the world around you.
  • Creatively Minded: You’re detail-oriented, love bringing fresh ideas to life, and have a knack for solving problems.
  • A Strong Communicator: Whether it’s collaborating with a team or presenting ideas, you know how to express yourself clearly and effectively.
  • Proactive & Eager to Learn: You’re curious, ready to ask questions, take initiative, and dive into new challenges with enthusiasm.

Why Intern with Us?

Being a KEENtern means you’re not just an intern—you’re a valued part of our KEEN community. Here’s what you can look forward to:

  • Meaningful Work: Tackle real-world projects that make an impact, gaining valuable hands-on experience at a globally recognized brand.
  • Collaborative Environment: Partner with talented teammates and work on in a group project with other KEENterns.
  • Networking Opportunities: Build connections with industry experts and mentors who can help shape your career.
  • Perks & Benefits: Enjoy product discounts, a subsidized cafeteria, and an inspiring workspace.
  • Outdoor Adventures: Immerse yourself in Portland – a vibrant city nestled between the mountains and the coast – a hub for all things outdoors, such as hiking, biking, rafting, camping, and climbing.

 

Program Requirements:

To qualify for this internship, you must:

  • Be a Junior, Senior, or Graduate student
  • Be eligible to work in the U.S.
  • Commit to a 10-week program from mid-June through mid-August
  • Dedicate 40 hours per week during standard M-F, PST working hours
  • All roles are located in Portland, OR. Must be able to move to Portland during the duration of the internship if you are not already living here.
  • Plan no more than four total days of vacation during the internship

 

Ready to Take the Next Step?
If you’re ready to take your passions to the next level and be part of a world-class team, please apply.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause.

Fuerst Group, KEEN and Chrome are equal opportunity employers.  We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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What You Should Know About Social Media Community Intern , KEEN Footwear

Are you ready to dive into the dynamic world of social media? Join us as the Social Media Community Intern at KEEN, located at our Global Headquarters in the vibrant city of Portland, Oregon! For 10 weeks, starting June 16th and running until August 22nd, you will be paid $20 an hour to immerse yourself in the exciting realm of footwear, sustainability, and community engagement. Imagine crafting engaging content for our Facebook, TikTok, and Instagram platforms, where every post you create contributes to shaping the voice of KEEN Utility. This position isn’t just about posting; it’s about connecting with our audience, responding to their inquiries, and fostering a community that shares a love for the great outdoors and sustainable practices. You’ll collaborate with creative teams, assist with filming; monthly editorial planning, and research the latest social trends. If you’re a current student in business, marketing, or a related field, with a passion for social media and a knack for creativity, this internship is perfect for you. We’re looking for someone who embodies enthusiasm, curiosity, and strong communication skills. You’ll gain valuable insights from industry experts, network with professionals, and enjoy perks like product discounts and outdoor adventures! So, are you ready to get your KEEN internship experience started? Let’s make a difference together!

Frequently Asked Questions (FAQs) for Social Media Community Intern Role at KEEN Footwear
What are the responsibilities of the Social Media Community Intern at KEEN?

The Social Media Community Intern at KEEN will craft engaging content for platforms like Facebook, TikTok, and Instagram, manage social media scheduling via Sprout Social, and interact with the community by responding to comments and inquiries. Additionally, the intern will monitor social trends, track post performance, and assist in monthly editorial planning and TikTok shoots.

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What qualifications are needed for the Social Media Community Intern position at KEEN?

To qualify for the Social Media Community Intern position at KEEN, candidates must be enrolled in an accredited college or university at the Junior, Senior, or Graduate level and have a background in business, marketing, journalism, or public relations. Intermediate knowledge of social media platforms, video editing software, and excellent communication skills are also essential.

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What kind of experience will the Social Media Community Intern gain at KEEN?

As a Social Media Community Intern at KEEN, you'll gain hands-on experience in social media marketing and community engagement within a globally recognized brand. You'll collaborate with creative teams, work on real-world projects, and develop skills in content creation and performance analysis. This experience prepares you for future careers in digital marketing and social media strategy.

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Is the Social Media Community Intern position at KEEN remote or in-person?

The Social Media Community Intern position at KEEN is an on-site role based at our Global Headquarters in Portland, Oregon. Candidates must be able to move to Portland for the duration of the 10-week internship, fully engaging in a dynamic work environment.

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What perks and benefits come with the Social Media Community Intern position at KEEN?

Interns at KEEN enjoy various perks such as product discounts, a subsidized cafeteria, networking opportunities with industry experts, and an inspiring workspace. Additionally, interns can immerse themselves in Portland’s vibrant outdoor culture, taking part in activities like hiking, biking, and camping.

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Common Interview Questions for Social Media Community Intern
What strategies would you use to engage with the KEEN Utility community on social media?

To engage with the KEEN Utility community, I would focus on creating authentic, relatable content that resonates with our audience's interests in sustainability and outdoor activities. I’d prioritize responding promptly to comments, initiating conversations through polls or questions, and showcasing user-generated content to foster community spirit.

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Can you share an example of a successful social media campaign you’ve been involved with?

In a previous role, I collaborated on a social media campaign promoting a local eco-friendly event. We created a series of engaging posts leading up to the event, utilized relevant hashtags, and encouraged followers to share their experiences. The campaign resulted in significant engagement and attendance, showcasing my ability to drive community involvement.

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How would you approach content creation for KEEN’s various social media platforms?

I would tailor the content to fit the unique voice and audience of each platform. For Instagram, I’d focus on visually appealing images and short videos, while for TikTok, I would create fun and engaging video content that aligns with current trends. Consistency in tone and branding would remain a priority across all platforms.

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What do you think is the key to successful community engagement on social media?

Successful community engagement hinges on being authentic, responsive, and proactive. It’s essential to listen to community feedback, initiate conversations, and create content that reflects their interests and values. Building trust and relationships will foster loyalty among the community.

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How do you stay updated on the latest social media trends?

I regularly follow industry leaders and blogs, engage with relevant social media platforms, and participate in webinars focused on social media marketing. Being part of online communities dedicated to social media also helps me stay informed about the latest strategies and trends.

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Describe your experience with video editing software. How would you use it for KEEN’s social media?

I have intermediate experience with video editing software such as CapCut, where I enjoy creating dynamic content for social media. I would use this skill to produce eye-catching videos showcasing KEEN products, customer experiences, or environmental initiatives that align with our brand values.

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Why do you want to intern with KEEN?

I admire KEEN’s commitment to sustainability and innovative footwear design. Joining KEEN as an intern allows me to combine my passions for social media and the outdoors while contributing to a brand I truly believe in. I’m eager to learn and grow within a team that shares my values.

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How do you prioritize tasks in a fast-paced social media environment?

I prioritize tasks by assessing deadlines and determining the impact of each, ensuring that time-sensitive and high-traffic posts receive attention first. I also use organizational tools to keep track of upcoming content schedules and deadlines, allowing me to manage my workload effectively.

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What would you do if a negative comment appeared on KEEN’s social media page?

If a negative comment appeared, I would respond promptly and professionally, acknowledging the concern and offering a solution or directing them to customer service. It’s vital to remain calm, demonstrate empathy, and show that KEEN values customer feedback.

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What makes you a good fit for the Social Media Community Intern role at KEEN?

I believe I am a good fit for the Social Media Community Intern role at KEEN due to my passion for the outdoors, sustainability, and creativity. My ability to communicate effectively, adapt to different social media platforms, and my eagerness to learn and contribute align perfectly with KEEN's mission and values.

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Internship, on-site
DATE POSTED
April 5, 2025

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