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Junior Infrastructure Engineer (Portfolio Companies: Sitecore)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

About Sitecore:

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

About the position:

We are seeking a proactive and motivated Junior/Mid-Level Infrastructure Engineer to join our growing technology hub in Sri Lanka. This role offers an exciting opportunity to work with cloud infrastructure, automation tools, and CI/CD practices. The ideal candidate will have hands-on experience with Microsoft’s technology stack, DevOps practices, and automation tools. 

In this combined role, you will work on impactful projects within an agile team, collaborating with product engineering, test automation, and DevOps teams. You will help automate deployment, monitoring, and system management, while driving efficiency through cloud-based solutions and DevOps practices. 

Responsibilities:

  • Implement and manage CI/CD pipelines using Azure DevOps, GitHub or similar tool
  • Automate the deployment, monitoring, and management of applications and infrastructure.
  • Collaborate with development and operations teams to ensure smooth and reliable software releases and system performance.
  • Monitor system performance, troubleshoot issues and ensure system reliability.
  • Maintain and enhance infrastructure-as-code practices (e.g., using ARM, Bicep, Terraform). 
  • Document infrastructure builds, create support runbooks, and maintain distributed infrastructure. 
  • Design and drive technical innovation and efficiency in infrastructure operations using automation and orchestration. 
  • Work with containerization technologies (e.g., Docker, Kubernetes) to ensure scalable and reliable systems. 

Qualifications

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 6-24 months of experience as a Cloud infrastructure engineer working on a SaaS solution
  • Experience with configuration management and orchestration systems (Chef, Puppet, Salt, Ansible)
  • Hands on experience with infrastructure as code processes and tools like Terraform
  • Experience tying all the above into CI/CD and GitOps processes
  • Experience working with cloud provider, preferable Azure
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.

Nice to have:

  • Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Development experience with one or more general-purpose programming languages (e.g., Python, C#, Java). 
  • Experience with SQL Server or no-SQL databases.
  • Experience with monitoring systems like Prometheus or Elastic
  • Experience in API development or consumption. 
  • Experience with Agile/Scrum methodologies.
  • Familiarity with packaging tools like Kustomize, Helm, Flux

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. #Li-Hybrid

What You Should Know About Junior Infrastructure Engineer (Portfolio Companies: Sitecore), IFS

Are you ready to embark on an exciting journey as a Junior Infrastructure Engineer at IFS in beautiful Colombo, Sri Lanka? Here at IFS, we pride ourselves on being at the forefront of AI technology, and we’re committed to transforming how enterprises serve their customers with a focus on innovation and collaboration. Joining our team means you'll be part of a diverse group of talented individuals dedicated to empowering organizations through our award-winning enterprise software solutions. In this role, you’ll work closely with the amazing Sitecore team, known for their prowess in creating unmatched digital experiences for big-name brands. As a Junior Infrastructure Engineer, you will dive into the world of cloud infrastructure, automation tools, and CI/CD practices that are crucial in today's tech landscape. You’ll implement and manage CI/CD pipelines using Azure DevOps, automate deployment processes, and collaborate with both development and operations teams to ensure seamless software releases. This is a fantastic opportunity for you to leverage your hands-on experience with Microsoft technologies and refine your DevOps practices while working in an agile environment. Together, let’s drive innovation, optimize systems, and contribute to projects that have a real-world impact. If you are a detail-oriented problem solver with a passion for technology and teamwork, we can't wait for you to join our diverse team at IFS. Together we can make a difference and change the status quo – your moment is waiting for you at IFS!

Frequently Asked Questions (FAQs) for Junior Infrastructure Engineer (Portfolio Companies: Sitecore) Role at IFS
What are the primary responsibilities of a Junior Infrastructure Engineer at IFS?

As a Junior Infrastructure Engineer at IFS, your primary responsibilities will include implementing and managing CI/CD pipelines, automating deployment, monitoring, and system management processes, as well as collaborating with various teams to ensure seamless software releases. You will also work on maintaining infrastructure-as-code and enhancing system performance, which is crucial for our cloud-based solutions.

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What qualifications are required for the Junior Infrastructure Engineer position at IFS?

To qualify for the Junior Infrastructure Engineer position at IFS, candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related field. Additionally, 6-24 months of experience as a Cloud Infrastructure Engineer working on a SaaS solution is expected, along with familiarity with automation tools and DevOps practices.

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What kind of experience can I gain as a Junior Infrastructure Engineer at IFS?

As a Junior Infrastructure Engineer at IFS, you'll gain invaluable experience working with cutting-edge cloud infrastructure, automation tools, and CI/CD practices, all while being part of an innovative team. You will also have the opportunity to enhance your skills in containerization technologies and explore the latest advancements in AI-driven solutions.

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How does IFS support professional development for Junior Infrastructure Engineers?

IFS is committed to the professional development of its employees, including Junior Infrastructure Engineers. You can expect opportunities for training, mentorship, cross-departmental collaboration, and involvement in exciting projects that can significantly contribute to your growth and career advancement within the company.

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What technologies will I work with as a Junior Infrastructure Engineer at IFS?

In the Junior Infrastructure Engineer role at IFS, you will work with a variety of technologies including Azure DevOps for CI/CD workflows, configuration management tools like Ansible and Terraform, containerization tools like Docker and Kubernetes, as well as programming languages such as Python and C#. This diverse tech stack offers a well-rounded experience.

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Common Interview Questions for Junior Infrastructure Engineer (Portfolio Companies: Sitecore)
Can you describe your experience with CI/CD pipelines?

When answering this question, focus on specific examples of CI/CD pipelines you have worked on, the tools you used such as Azure DevOps or GitHub, and any challenges you faced and overcame. Highlight how your contributions improved deployment processes or system reliability.

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How do you ensure system performance and reliability?

In your response, emphasize techniques you've used for monitoring systems, troubleshooting issues, and any tools you're familiar with, such as Prometheus or Elastic. Discuss your systematic approach to ensure that all components function efficiently.

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What automation tools have you worked with?

Detail the automation tools you have experience with, such as Terraform, Ansible, or Chef. Discuss specific projects you implemented and how you leveraged these tools to streamline processes and enhance efficiency.

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Describe a challenge you faced during a project and how you resolved it.

Share a specific challenge that pertains to infrastructure or technology. Discuss the steps you took to analyze the problem, the solutions you considered, and the outcome. This illustrates your problem-solving skills and resilience.

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What is infrastructure as code, and why is it important?

Infrastructure as code (IaC) involves managing infrastructure through code rather than manual processes. Emphasize its importance for consistency, scalability, and efficiency in deployments. Mention tools you use for IaC and any personal experiences related to it.

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How do you work effectively in an agile team?

Discuss your experience working in an agile environment, highlighting your ability to adapt to changing requirements and collaborate with team members. Mention specific agile methodologies you are familiar with, such as Scrum or Kanban.

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What role does cloud infrastructure play in modern software development?

Highlight the central role cloud infrastructure plays in facilitating scalability, flexibility, and cost-effectiveness in software development. Discuss your understanding of major cloud providers, particularly Azure, and how you’ve leveraged these platforms in your work.

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Can you explain your experience with containerization technologies?

Talk about specific projects involving container technologies like Docker or Kubernetes, outlining how they improved deployment consistency and application portability. Discuss challenges faced while working with these technologies and how you overcame them.

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What motivates you to work in infrastructure engineering?

Express your passion for technology and how solving complex infrastructure issues challenges you. Perhaps share a moment from a previous role where you felt a sense of achievement or contribution to a project’s success.

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How do you handle tight deadlines and high-pressure situations?

Describe your approach to managing time and prioritizing tasks effectively under pressure. Highlight tools or techniques you use to ensure your work remains organized, and perhaps provide an anecdote showcasing your ability to stay calm and meet deadlines.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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DATE POSTED
December 30, 2024

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