Immigration Case Manager

POSITION TITLE: Immigration Case Manager

REPORTS TO: Program Manager

FLSA STATUS: Non-exempt

TIME COMMITMENT: Full-time (40 hours/week); nights and weekends possible

SALARY RANGE: $20.00 - $22.00 per hour DOE

POSITION SUMMARY: Entry-level position; delivers a limited range of immigration-related services to qualified applicants at one of the agency’s immigrant services offices.

To apply for this position you need to complete this Application

AGENCY CULTURE:

The business and social environment we operate in has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of Catholic Charities aspire to the following:

• A commitment to the agency’s mission, vision, and values;
• A commitment to excellence in everything we do;
• A commitment to excel at performance and quality improvement;
• A commitment to outcomes and measured results;
• A commitment to innovation and to what is possible.

ESSENTIAL FUNCTIONS:

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Associate degree or higher
• Ability to learn quickly and be detailed oriented on assigned immigration-related processes, especially DACA/DAPA, citizenship, status adjustment, and green card replacement
• Fluent in English and Arabic or Spanish
• Possess strong organizational skills, attention to detail, and high standards of quality
• Knowledge and familiarity with the culture and community of immigrant/refugee population(s)
• Ability to use electronic case management database/software with the facility
• Ability to work independently and in a team setting
• Have a cooperative, friendly, and helpful attitude with clients and co-workers. Ability to work closely with other employees to ensure a positive, constructive environment within the program or department, and throughout the agency.
• Possess passion and enthusiasm for the Mission and values of CCDSD

Physical Requirements:

• Ability to sit at a desk and operate a computer for 2 hours
• Occasionally may be required to lift items up to 10 pounds to a height of up to 3 feet.

Catholic Charities reserves the right to revise job descriptions as the need arises. This job description does not constitute a written or implied contract of employment.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.