Job details

Impact Systems Analyst

As the Impact Systems Analyst (Business Analyst) you will use your analytical skillset, conceptual thinking and eye for detail to contribute to the development of consistent and comparable Social Return on Investment (SROI) metrics for ImpactLab's customers. This involves translating the technical requirements of ImpactLab's standardised methodology and knowledge base to various internal stakeholders, supporting both the delivery and product pod to apply it accurately in the Impact Portal (ImpactLab's proprietary tech), while contributing to it's enhancement over time to best support decision makers. This role sits within the Product and Analytics Squad and reports to the Product & Analytics Lead

Please note that we are open for applicants immediately, however all candidates will be reviewed in early 2025 with interviews to take place in January - happy new year! 🥳

Key Responsibilities:

Impact Library development and maintenance: Work with the Product & Analytics Lead to develop, update, and maintain high-quality impact measures to continuously evolve ImpactLab’s library of GoodMeasure outcomes
Quality Assurance: Collaborating with Analysts and Developers to consistently and accurately apply ImpactLab’s standardised SROI methodology to specific projects in the Impact Portal to efficiently produce high quality and explainable metrics.
Data Analytics: Ensure accuracy of data inputs and conduct additional data analysis to SROI models in the Impact Portal, including operational and financial data from for-purpose organisations and ImpactLab’s proprietary data libraries, rigorously documenting decisions and their rationale.
Product development: Contribute to the process of identifying improvements to ImpactLab's SROI methodology, prioritising and implementing these, and assist in organising and updating information and rules sets.
Enterprise Architecture: Supporting the current and future state documentation of processes, systems, and business rules to enable regular version updating, contributing to internal knowledge sharing and supporting ongoing team learning.
Business Analytics: Contribute to the development of internal business performance measures, analytics and data visualisations.
Impact Portal feature support: Collaborate with the Product Squad to design, build, and refine product features, emphasising accuracy, consistency and ease of use.
Strategic product input: Provide insights and contribute to product roadmaps, proactively offering feedback on the implementation of ImpactLab’s strategic goals and product vision.

Tertiary qualification in a relevant discipline (e.g., accounting, engineering, data analytics), and ideally 2+ years of experience performing business analytics or knowledge management.
Analytical Expertise: Good understanding of statistics, economics, finance, and operational data, with strong analytical capabilities using Excel and other tools for analysis, reporting and documentation.
Technical Empathy: Ability to think in both words and numbers, using frontline operational data, academic evidence and government data for decision-making within a standardised SROI methodology.
Conceptual Problem Solving: Ability to resolve complex questions with high levels of uncertainty under time pressure.
Knowledge Management: Ability to elicit, structure and synthesis disparate information and understand dependencies across business rules within a standardised SROI methodology.
Communication: Capable of working effectively in cross-functional teams with the ability to communicate complex technical information with clarity, simplicity and conciseness.
Systems Mapping: Experience mapping and interpreting standardised processes, rules and business logic and consistently applying them to real world scenarios.
Adaptability & Curiosity: Comfortable navigating ambiguity with a deep sense of curiosity and a proactive & collaborative approach to problem-solving.

Advantageous:

Background in the social sector
Experience working with business/charity operational data
Experience in knowledge/information system management
IDI experience

Why you’ll love working here:

Work alongside New Zealand’s leading experts in impact measurement 🚀
Use your skills to help social sector services measure social impact
Flexible working arrangements with Work From Home opportunities.
Modern perks and quirks that help make ImpactLab an enjoyable place to work 👍
Training and development to enhance personal and professional growth, including a professional development budget.
Strong career development opportunities.
6 monthly Team days 🥳 in Auckland/Wellington
Join a dedicated, driven, and connected team, emerging on the global stage of social impact measurement.
Donuts 🍩 (often there are donuts!), coffee, and a lolly jar (the other important things!)

Please note: Applicants must have the right to work in New Zealand; unfortunately, we are unable to provide sponsorship.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Impact Systems Analyst, ImpactLab

As an Impact Systems Analyst at ImpactLab, you'll play a vital role in shaping how social impact is measured. Your analytical skills and keen eye for detail will aid in developing consistent Social Return on Investment (SROI) metrics for our clients. This position invites you to engage with various internal stakeholders, clarifying our standardized methodology, and translating technical requirements into actionable insights for our product teams. You’ll be essential in making sure our proprietary Impact Portal operates smoothly and continues to evolve; this is more than just a job—it's your chance to directly influence how effectively decision-makers understand their social impact. Collaborating closely with the Product & Analytics Lead, you'll dive into the maintenance of our impact library, quality assurance of data inputs, and contribute significantly to product development. If you’re passionate about the social sector and enjoy working in a supportive, innovative, and flexible environment, this is definitely a role worth exploring. You'll join a team that’s driven by curiosity, adaptability, and a commitment to excellence while enjoying modern perks and strong career development opportunities, all while working from the comfort of your home or enjoying team days in Auckland or Wellington. Donuts often make an appearance in our office—who wouldn't love that? If you have the right to work in New Zealand and possess the qualifications we're looking for, we can’t wait to welcome you aboard! Happy New Year! 🥳

Frequently Asked Questions (FAQs) for Impact Systems Analyst Role at ImpactLab

What are the key responsibilities of the Impact Systems Analyst at ImpactLab?

The Impact Systems Analyst at ImpactLab has a variety of responsibilities, including developing and maintaining the impact library, ensuring quality assurance for SROI methodologies, conducting data analytics, contributing to product development, and supporting the Impact Portal's features. This role focuses on creating high-quality metrics, collaborating with teams, and implementing strategic insights to enhance our social impact measurement processes.