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Education Specialist, Business Programs - On-Site

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

    Job Description

    What we’re looking for: World of Concrete, the largest annual international commercial concrete and masonry construction trade show, is currently seeking an Education Specialist to provide support in the production and management of a multimillion dollar education program with a focus on content development and operational excellence.

    Role Accountability and Duties:

    This position will focus on the development and implementation of Business Education Courses.

    • Contributes to content development by staying up to date with industry news relevant to the position
    • Contributes to the overall success of the WOC Education program by delivering an exceptional experience for attendees, speakers preshow, onsite, and post-show
    • Adheres to tight deadlines and takes a proactive approach to tasks

    Provides speaker coordination support including:

    • Relationship building with current and potential speakers
    • Coordinating speaker proposal process and submissions
    • Collecting speaker bios, headshots and other necessary information for promotion and print
    • Collecting, reviewing, and producing presentations and handouts

    Provides Education planning, operations and marketing support that includes:

    • Input details into education management software
    • Updating session descriptions and details as needed
    • Review print and digital marketing materials for accuracy and completion
    • Update and improve production processes
    • Work with speaker and internal staff to determine room sets, capacities and A/V
    • Apply and maintain CEU and accreditation through various education entities as required

    Provides onsite event production support that includes:

    • Traveling to in-person event, 1-2 trips per year
    • Speaker management Onsite
    • Assist with training temporary staff
    • Oversee A/V, PowerPoint setup, and speaker preparation
    • Offer a high level of service to speakers, attendees, participating exhibitors, and sponsors at all times

    Provides post show support that includes:

    • Assist in post-show attendee evaluations for feedback on program, speaker and topic quality
    • Participate in show review/download process to reflect and improve the show each year
    • Contribute to post show data reporting
    • Audit speaker reimbursements post show

    Qualifications

    • 2+ years of experience in exhibitions and/or education program development, passionate about content and a strong desire to serve the industry
    • Strong experience with Excel and PowerPoint
    • Must be able to showcase proficiency with typing and Microsoft Word 
    • Strong project management skills (ability to coordinate efforts, schedules and deadlines) and stakeholder management 
    • Strong organizational skills and attention to detail
    • Positive attitude, flexibility, and adaptability
    • Comfortable working and problem-solving in fast and changing environment
    • An entrepreneurial spirit and desire to take projects and run with them
    • Thrives in team environment

    Nice to Haves: 

    • Previous construction experience
    • Experience with managing association partnerships 
    • Tradeshow experience

    Additional Information

    We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

    Our benefits include: 

    • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
    • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
    • Broader impact: take up to four days per year to volunteer, with charity match funding available too
    • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
    • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
    • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount 
    • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
    • Recognition for great work, with global awards and kudos programs 
    • As an international company, the chance to collaborate with teams around the world

    We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

    At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

    See how Informa handles your personal data when you apply for a job here.

    Average salary estimate

    $60000 / YEARLY (est.)
    min
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    $50000K
    $70000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Education Specialist, Business Programs - On-Site, Informa Group Plc.

    At Informa Markets, we're excited to welcome a passionate Education Specialist for our Business Programs team! Located in Irving, Texas, you'll play a pivotal role in developing and managing the flagship Education program for the World of Concrete - a premier trade show for the commercial concrete and masonry industries. Your main focus will be on creating high-quality Business Education Courses, contributing to the program's overall success, and ensuring an exceptional experience for all attendees and speakers. With your finger on the pulse of industry news, you'll aid in content development while maintaining strong relationships with speakers. Your knack for organization will shine as you coordinate speaker logistics, update marketing materials, and ensure accuracy across all platforms. We're looking for someone with a solid background in exhibitions or education program development who thrives in dynamic environments and loves to collaborate with a team. It’s all about bringing great ideas to life and continuously improving our processes. And remember, this isn't just another job; it's an opportunity to grow with a company that values creativity and flexibility. If you’re eager to make a difference and contribute to an outstanding educational experience, we want to hear from you!

    Frequently Asked Questions (FAQs) for Education Specialist, Business Programs - On-Site Role at Informa Group Plc.
    What are the main responsibilities of an Education Specialist at Informa Markets?

    As an Education Specialist at Informa Markets, you will be responsible for developing and managing the World of Concrete Education program, focusing on content creation, speaker coordination, and overall attendee satisfaction. You'll help curate educational courses that resonate with industry trends, manage speaker logistics, and ensure a smooth operation throughout the event lifecycle. Your role will also include implementing marketing strategies and maintaining relationships with various stakeholders.

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    What qualifications are needed to become an Education Specialist at Informa Markets?

    To apply as an Education Specialist at Informa Markets, candidates should have a minimum of two years of experience in exhibitions or education program development. A strong command of project management skills, proficiency in Excel and PowerPoint, along with excellent organizational capabilities are also essential. Having a background in construction or tradeshow experience can be advantageous, but the most important factor is a passion for content and serving the industry.

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    How important is experience in project management for the Education Specialist role at Informa Markets?

    Experience in project management is crucial for the Education Specialist position at Informa Markets. You'll be responsible for coordinating multiple tasks, managing timelines, and ensuring all the moving parts work together smoothly. Strong project management skills will help you meet tight deadlines and deliver high-quality educational experiences to attendees, contributing to the overall success of the World of Concrete event.

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    What does the ideal candidate for the Education Specialist position at Informa Markets look like?

    The ideal candidate for the Education Specialist role at Informa Markets is someone with a blend of creativity, organizational skills, and industry knowledge. They should thrive in fast-paced environments, possess strong relationship-building abilities, and show a positive attitude towards collaboration. Additionally, they should be adaptable, proactive in solving problems, and have a true desire to enhance the education offerings for our events.

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    What are the benefits of working as an Education Specialist at Informa Markets?

    Working as an Education Specialist at Informa Markets comes with numerous benefits including flexible working arrangements, a welcoming company culture, competitive benefits package, and opportunities for career development. Employees also enjoy generous PTO, wellness support, and the ability to collaborate with global teams, making it a rewarding place to grow professionally while enjoying work-life balance.

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    Common Interview Questions for Education Specialist, Business Programs - On-Site
    What strategies would you use to develop a successful education program for an event?

    To develop a successful education program, I would begin by conducting thorough market research to understand industry trends and audience needs. Collaborating with speakers to create engaging content and maintaining a dynamic schedule that attracts attendees would be vital. Communication with all stakeholders throughout the process and using feedback for continuous improvement would also play a key role.

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    Can you describe your experience with content development?

    In my previous roles, I focused on creating relevant and impactful content by staying updated on industry changes. Collaborating closely with speakers allowed me to deliver tailored courses that engage the audience. By utilizing audience feedback, I ensured that the content met their needs and expectations, enhancing the overall program quality.

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    How do you handle tight deadlines in your projects?

    I prioritize effective time management and organization when handling tight deadlines. I break down my tasks into manageable steps and set internal deadlines to track progress. Communication with the team and stakeholders is essential to address any roadblocks quickly, ensuring that we deliver everything on time without compromising quality.

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    What is your approach to speaker coordination?

    My approach to speaker coordination revolves around clear communication and building strong relationships. I ensure that speakers have a thorough understanding of their roles and responsibilities and provide them with all the necessary materials to prepare. Regular check-ins help me to address any questions or concerns they might have, creating a supportive environment that leads to successful presentations.

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    How would you measure the success of an education program?

    I measure the success of an education program using several metrics, including attendee feedback, engagement rates during sessions, and post-event analysis of evaluations. Quantitative data, such as attendance numbers and session popularity, combined with qualitative insights from participant reviews provide a comprehensive understanding of the program’s impact and areas for improvement.

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    Can you explain your experience with education management software?

    I have experience using various education management software tools to manage program details, track speaker and session information, and analyze participant data. Familiarity with these platforms enables me to streamline the planning process, enhance data accuracy, and improve workflows across the education program management.

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    What challenges have you faced in previous educational projects and how did you overcome them?

    One challenge I faced was coordinating schedules with multiple speakers who had conflicting availabilities. I overcame this by employing flexibility in scheduling and exploring alternative session formats, such as virtual options. Open communication with speakers to express their preferences and constraints proved invaluable in crafting a solution that worked for everyone.

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    How do you keep yourself updated with industry trends and developments?

    To stay updated with the latest industry trends, I engage in continuous learning through professional networks, webinars, industry publications, and conferences. I also follow key thought leaders on social media platforms to gain insights into emerging topics. This commitment to staying informed allows me to develop timely and relevant educational content.

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    Why do you want to work as an Education Specialist for Informa Markets?

    I want to work as an Education Specialist for Informa Markets because I admire the company's commitment to creating meaningful educational experiences that empower industry professionals. The chance to contribute to the World of Concrete, an impactful platform, resonates with my passion for education and industry advocacy, making this position an exciting opportunity to make a difference.

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    How will you ensure that educational sessions are engaging for attendees?

    To ensure that educational sessions are engaging, I will focus on ensuring diverse presentation methods, incorporating interactive elements such as Q&A sessions, polls, and group discussions. I will also seek feedback from attendees to identify preferred learning styles and adapt content accordingly. Engaging speakers who can connect with the audience and provide real-world applications will also be a priority.

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    Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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    Full-time, on-site
    DATE POSTED
    April 5, 2025

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