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 IT Support Instructional Assistant  - job 1 of 3

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

We are looking for an IT Support Instructional Assistant to provide effective classroom support and assist with technical knowledge growth in Bronx, New York.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Assist the lead instructor with grading, student assessments, maintaining LMS records, and monitoring classroom functionality.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Knowledge of information technology, software and hardware support, network administration, and technology education.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Passion for teaching, strong communication skills, ability to manage time and multiple projects, collaborative work style, and experience in technology.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Bronx, New York

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $47840 - $47840 / Annually



Position Title: IT Support Instructional Assistant 

Location: Bronx, New York

Reports To: IT Support Instructor

WHO WE ARE LOOKING FOR:

We are currently seeking an Information Technology Support Instructional Assistant to join our organization. This person will join our Curriculum & Adult Learning organization. They will be responsible for the following:

Overall Focus:

Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:

  • Assist the lead instructor both in and out-of-class in the teaching and administration of the class.
  • Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education

What You’ll Do:

Out-of-Class Tasks and Responsibilities:

  • Assist and/or collaborate with the instructor to: 
  • Grade and/or review assessments, class projects, and other materials
  • Enter student grades into LMS software and grading templates 
  • Update Salesforce data as necessary
  • Review curriculum materials and assessments weekly and report to instructor and curriculum development team any proofreading or subject-matter errors
  • Assist instructor with the preparation of daily agenda to students 
  • Schedule time with instructor and students to discuss class challenges
  • Monitor learner attendance, certifications’ progress, etc.

In-Class Tasks and Responsibilities:

  • Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
  • Serve as class timekeeper, monitor breaks and other scheduling information
  • Monitor students during test-taking and break-out group activities
  • Note challenges presented during class, including (but not limited to) students who:
  • Seem disengaged or uninvolved with class activities
  • Are speaking more than other students (dominating) or are typically quiet

Personal Characteristics

  • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
  • You are data-driven, result-oriented and a forward-looking catalyst for social change
  • You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
  • You have a passion for teaching others and being part of a culture of continuous improvement
  • You are an effective communicator with strong oral and written skills
  • You are strong at managing your time and you can balance multiple projects and tasks
  • You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically,we are targeting a salary of $47,840/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

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Average salary estimate

$47840 / YEARLY (est.)
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$47840K
$47840K

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What You Should Know About  IT Support Instructional Assistant , Per Scholas

We're on the lookout for an enthusiastic IT Support Instructional Assistant to join our team in Bronx, New York! At our organization, we believe in the power of technology education, and as the IT Support Instructional Assistant, you'll be right at the heart of it all. Your role will involve providing crucial support to the lead instructor by assisting with grading, monitoring classroom functionality, and maintaining our learning management system (LMS) records. Beyond administrative tasks, you'll have the chance to engage directly with students, helping them through assessments and class projects while fostering an environment that encourages their technical growth. It's not just about supporting the instructor; it's about making a real difference in the educational journey of our students! If you have a passion for technology and solid communication skills, this could be the perfect opportunity to thrive in a collaborative space where your expertise will help shape future IT professionals. Plus, we offer a competitive salary of $47,840 annually, reflecting your valuable contributions. Are you ready to make an impact in the classroom?

Frequently Asked Questions (FAQs) for  IT Support Instructional Assistant  Role at Per Scholas
What are the responsibilities of an IT Support Instructional Assistant at our organization?

As an IT Support Instructional Assistant, you'll assist the lead instructor with grading, monitor classroom functionality, maintain LMS records, and help students with their technical learning. Your role is pivotal in ensuring a smooth and effective classroom experience.

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What qualifications do I need to apply for the IT Support Instructional Assistant position?

To be a successful candidate for the IT Support Instructional Assistant role, you should have a passion for teaching, strong communication skills, experience in technology, and the ability to manage your time effectively. A collaborative work style is essential to support our classroom environment.

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How does this role contribute to the learning environment in Bronx, New York?

In the Bronx, the IT Support Instructional Assistant plays a crucial role in creating an engaging and effective learning environment. You'll directly support students and the instructor, ensuring that all technical aspects of the class are running smoothly, thus enhancing the educational experience.

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What types of technology skills should I have as an IT Support Instructional Assistant?

A successful IT Support Instructional Assistant should have knowledge of information technology, software and hardware support, network administration, and general technology education. This background will enable you to assist students effectively and support their learning journey.

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What is the expected salary for an IT Support Instructional Assistant in Bronx, New York?

The anticipated salary for the IT Support Instructional Assistant position is $47,840 annually. This figure may vary based on experience, qualifications, and geographic considerations.

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Common Interview Questions for  IT Support Instructional Assistant 
Can you describe your experience with technology education?

When answering this question, focus on specific instances where you've taught or assisted others in understanding technology. Highlight any related coursework, certifications, or tutoring experiences that showcase your ability to communicate complex technical concepts in an easy-to-understand manner.

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How would you handle a disengaged student in the classroom?

It's important to be proactive. Share strategies such as engaging the student one-on-one, assessing their interests, or adapting your teaching style. Illustrate how you would create an inclusive atmosphere that encourages participation from all students.

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What tools or software are you proficient in that relate to this role?

List specific tools or platforms relevant to classroom management, such as learning management systems (LMS) or grading software. Be prepared to discuss any experiences that demonstrate your skills in using these tools effectively to enhance learning outcomes.

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Describe a time when you had to manage multiple tasks or projects.

Provide a structured response that highlights your organizational skills. Mention specific tasks, how you prioritized them, and any techniques you utilized to ensure everything was completed efficiently. This demonstrates your time management abilities.

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What do you find most rewarding about supporting instructors in a classroom setting?

Share your passion for education and how supporting instructors enhances student learning. Emphasize the fulfillment you derive from fostering a positive classroom experience and contributing to students' success.

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How do you ensure that classroom technology is functioning properly?

Discuss your proactive approach to monitoring and troubleshooting technology in the classroom. This may include routine checks before class starts, having a checklist, and being prepared to address common technical issues on the spot.

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What strategies do you use to communicate effectively with students?

Highlight your ability to adapt your communication style based on the audience. Provide examples of how you engage students with varying levels of understanding and encourage open dialogue to help clarify concepts.

Join Rise to see the full answer
How important is collaboration in this role, and how would you approach it?

Emphasize the importance of teamwork in facilitating a successful educational environment. Discuss your collaborative style, experiences working with instructors or peers, and how you value diverse input to enhance classroom activities.

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Tell us about a challenge you faced in a previous supportive role.

Describe a specific challenge, your thought process in handling it, and the outcome. Focus on what you learned from the experience and how it prepared you for future challenges, particularly in educational settings.

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Why do you want to work as an IT Support Instructional Assistant in Bronx, New York?

Discuss your connection to technology and education, and your desire to empower individuals through knowledge in a community setting. Highlight how this position aligns with your values and career goals.

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Full-time, hybrid
DATE POSTED
April 14, 2025

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