OPS Engineer - Network & Security

The OPS Engineer - Network & Security at ING is responsible for a range of key tasks, including maintaining network performance, managing configurations, troubleshooting incidents, and documenting network connections. You'll also collaborate on network optimization, enforce security policies, and report operational status, ensuring that our network systems remain robust and secure.

To qualify for the OPS Engineer - Network & Security position at ING, candidates should hold a university degree and have over five years of experience in a similar role within an international environment. Skills in Cisco Systems, Checkpoint firewalls, and familiarity with networking standards are also required, with a CCNA certification being a plus.

ING offers a stimulating work environment as an OPS Engineer - Network & Security, featuring smart working flexibility, diverse and innovative culture, competitive salaries, and ample training development opportunities. The emphasis on personal wellbeing, along with fun perks like #doyourbirthday off, ensures that you can thrive both professionally and personally at ING.

ING is committed to the continuous professional development of its employees, including OPS Engineers. With various training opportunities and a strong focus on personal and professional growth, ING empowers you to enhance your skills, stay updated with industry practices, and flourish in your career.

While prior experience in the financial industry is a plus for the OPS Engineer - Network & Security role at ING, it is not strictly necessary. What truly matters is your experience in an international and complex environment and your technical competencies in networking and security.

In answering this question, detail your hands-on experience with Cisco systems, highlighting specific models you’ve worked with, such as Catalyst and Nexus switches, and any relevant configurations or troubleshooting you've conducted.

Discuss tools like Paessler PRTG or Nagios that you've used for performance monitoring, and outline your approach to proactively identifying issues and optimizing network operations.

Talk about your systematic approach—start from identifying the issue through logs, proceed with isolating the root cause, and discuss methods you’ve utilized to resolve similar incidents.

Share a specific instance where your interventions led to measurable improvement in network performance, including the steps you took and the outcome it produced.

Elaborate on your past successes in documenting and updating disaster recovery plans, emphasizing the importance of regular reviews and test simulations to ensure network resilience.

Discuss your approach to enforcing security protocols, including regular audits, employee training sessions, and staying updated with the latest cybersecurity threats and compliance requirements.

Emphasize the importance of teamwork with network architects and other IT professionals in refining network design and performance, illustrating this with examples of collaborative projects you've been involved in.

Explain your practices for balancing on-call responsibilities with daily work, ensuring that documentation is up-to-date and sharing knowledge within the team to cover shifts effectively.

Provide a detailed example of a technical challenge—like a network outage—discussing your troubleshooting process and the resolution steps you took, highlighting your problem-solving skills.

Share your methods for continuous learning, whether through certifications, attending relevant workshops, participating in online forums, or following industry publications, which showcase your commitment to professional development as an OPS Engineer.