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Medical Assistant (Float)

FLOAT -  Medical Assistant 
 
Locations: Dulles South, Greenbriar, Centreville, Bull Run, Gainesville.

    
 
EXCELLENT BONUS PROGRAM: 
You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s).
   
Inova, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the Northern Virginia area.

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. 

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
  
Essential Functions 
  • Register patients, verify insurance, and process co-pays.
  • Schedule appointments and coordinate specialist referrals. 
  • Answer patient inquiries and update them on care status. 
  • Inform staff of patient flow and assist with patient preparation. 
  • Record medical history, take vitals, and escalate critical cases. 
  • Perform point-of-care testing (e.g., flu, strep, ECG). 
  • Perform phlebotomy and administer injections as needed.  
  • Maintain exam rooms, stock supplies, and manage inventory. 
  • Update medical records and scan documents. 
  • Answer phone calls and handle mail. 
  • Perform patient follow-up and maintain reception area. 
  • Handle opening/closing duties, cash out, and secure the building. 
  • Conduct daily equipment checks and submit repair tickets. 
  • Perform additional duties as assigned. 
Additional Knowledge, Skills and Abilities Required 
  • Basic Medical Assistant duties
  • Ability to type quickly, basic computer knowledge
  • Proficient in Microsoft Word and Excel
  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
  • Exceptional written and verbal communication skills
  • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Our positions offer:
          
  • Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education
  • EMR training
  • Direct mentoring relationships with providers and market leadership
  • Competitive compensation & monthly bonuses
  • 5-Weeks Paid Time Off
  • Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching

Requirements: 
  • High School Diploma required
  • Graduate of Medical Assisting Program preferred
        
  • Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association)
  • One of the following certifications is required (or must obtain within 15 months of hire):
    • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
    • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
    • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
    • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
    • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
 Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

GoForward:       
When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you’ll have more opportunities to expand your professional experience and utilize your advanced clinical training.   
 
Apply today and let's connect!      
Alissa Derby
Talent Acquisition Partner 
Alissa.Derby@GoHealthUC.com     

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What You Should Know About Medical Assistant (Float), Inova | GoHealth Urgent Care

If you’re ready to take your career to the next level and make a real impact in the healthcare field, the Medical Assistant (Float) position at GoHealth Urgent Care could be a great fit for you! As a Medical Assistant working with GoHealth Urgent Care, a collaboration with Inova, you’ll find yourself in a dynamic and supportive environment where patient care is our top priority. You’ll have the chance to work at various locations such as Dulles South, Greenbriar, Centreville, Bull Run, and Gainesville, allowing for a diverse and enriching experience. Your role will involve assisting with patient examinations and treatments under the guidance of our skilled urgent care providers. You will be responsible for vital tasks ranging from managing registrations to taking vital signs and recording patient histories. Plus, there's a fantastic bonus program where you can earn up to $600 a month based on performance, along with a comprehensive benefits package and ample paid time off. Aren’t you excited to excel in a role that encourages professional growth and offers leadership opportunities? You’ll also have the chance to expand your skills through EMR training and mentorship with our dedicated teams. The ideal candidate will embody excellent communication skills, attention to detail, and a commitment to providing thoughtful care that respects each patient’s unique background. So, if you’re looking for a role that not only values your contributions but also supports your career aspirations, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Medical Assistant (Float) Role at Inova | GoHealth Urgent Care
What are the responsibilities of a Medical Assistant (Float) at GoHealth Urgent Care?

At GoHealth Urgent Care, Medical Assistants (Floats) have a diverse array of responsibilities, including managing patient registration, taking vital signs, recording medical histories, and providing support during examinations. You'll also assist with scheduling appointments and patient follow-ups, ensuring a smooth experience for everyone involved.

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What qualifications do I need to apply for the Medical Assistant (Float) position at GoHealth Urgent Care?

To be a successful candidate for the Medical Assistant (Float) position at GoHealth Urgent Care, you need a High School Diploma and preferably have completed a Medical Assisting Program. Additionally, obtaining a Basic Life Support (BLS) certification and one of the required medical assistant certifications is necessary.

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How does the bonus program work for Medical Assistants (Floats) at GoHealth Urgent Care?

GoHealth Urgent Care offers an excellent bonus program for Medical Assistants, enabling you to earn up to $600 monthly based on center metrics and customer satisfaction scores. This program not only rewards hard work but also encourages a dedication to providing top-notch care to patients.

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What types of training and growth opportunities are available as a Medical Assistant (Float) at GoHealth Urgent Care?

As a Medical Assistant (Float) at GoHealth Urgent Care, you will have access to career advancement opportunities, EMR training, and direct mentorship from healthcare providers and leaders. This environment fosters both professional development and personal growth.

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Can you explain the work schedule for a Medical Assistant (Float) at GoHealth Urgent Care?

The work schedule for a Medical Assistant (Float) at GoHealth Urgent Care can vary based on the needs of each location. Flexibility is key as you may be required to travel between different urgent care sites in Northern Virginia.

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What skills are essential for a Medical Assistant (Float) at GoHealth Urgent Care?

Essential skills for a Medical Assistant (Float) at GoHealth Urgent Care include strong communication, attention to detail, proficiency with basic medical and computer tasks, and the ability to work well under pressure while prioritizing patient comfort and care.

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What is the team environment like for the Medical Assistant (Float) position at GoHealth Urgent Care?

The team environment for a Medical Assistant (Float) at GoHealth Urgent Care is collaborative and supportive, focusing on patient-centered care. Team members are encouraged to share ideas and work together to continuously improve patient experiences.

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Common Interview Questions for Medical Assistant (Float)
What experience do you have that qualifies you for the Medical Assistant (Float) role at GoHealth Urgent Care?

In answering this question, reflect on your relevant experience in medical assisting, highlighting any specific roles where you took patient histories, conducted vital sign assessments, or assisted with minor procedures. Be sure to connect this experience to the key responsibilities mentioned in the job description.

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How do you prioritize tasks in a fast-paced environment like GoHealth Urgent Care?

When addressing prioritization, share specific strategies like assessing urgency based on patient needs, using checklists, or collaborating with team members to ensure critical tasks are completed efficiently and effectively.

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Can you describe a time when you provided exceptional patient care?

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Share a specific example where your efforts in caring for a patient improved their experience, and demonstrate your commitment to compassionate care, which is highly valued at GoHealth Urgent Care.

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What steps do you follow when preparing treatment rooms for patient examinations?

Detail your process for preparing treatment rooms by discussing cleaning and organizing equipment, ensuring that necessary supplies are stocked, and confirming that everything is ready for the provider to ensure a smooth examination for the patient.

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How do you handle difficult patients or situations?

Sharing your approach to managing difficult patients should involve empathy and active listening. Provide examples of techniques you’ve used to defuse tension and redirect conversations towards solutions, highlighting your commitment to providing a positive patient experience.

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What do you believe is the most important quality for a Medical Assistant at GoHealth Urgent Care?

In your response, emphasize qualities like empathy, adaptability, and communication. Discuss how these qualities help build trust with patients and promote collaboration within the team to deliver effective healthcare.

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How do you ensure you maintain confidentiality and HIPAA compliance?

Demonstrate your understanding of confidentiality by discussing your previous experiences handling patient information, your familiarity with HIPAA regulations, and practical steps you take to ensure compliance, while acknowledging the importance of safeguarding patient privacy.

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What do you do to stay informed about advancements in medical practices and technologies?

Share how you actively seek out professional development through continued education, attending workshops or webinars, and subscribing to relevant medical journals or online resources. This shows your commitment to remaining knowledgeable in your role as a Medical Assistant.

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What experience do you have with electronic medical records (EMR) systems?

Provide details about your hands-on experience with EMR systems, including specific platforms you've worked with. Discuss how you utilize EMR for efficient patient care, record management, and data entry, which is crucial for the Medical Assistant (Float) position.

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How would you describe your teamwork style when working with healthcare providers?

Reflect on your collaborative experiences with healthcare teams, emphasizing your willingness to communicate openly, support colleagues, and contribute positively to the team dynamic. Highlight examples of successful collaborations you've been part of.

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Founded in 2011, Access Clinical Partners, doing business as GoHealth Urgent Care, operates urgent care centers in partnership with hospitals in major metropolitan areas. The company is headquartered in Atlanta, Georgia.

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Full-time, on-site
DATE POSTED
November 25, 2024

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