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Senior Account Manager

Insignis Cash is a fast-growing FinTech company looking for a talented and enthusiastic individual to join our team. We are expanding, making this a perfect position if you would like to have a significant impact on our company’s growth and develop your role and career as the business evolves. You will join a team where your ideas will be welcomed and valued.

We are looking for a dynamic Senior Account Manager to join our team and work on an exciting portfolio of financial adviser accounts, acting as the day-to-day lead to our adviser partners. 

The role will involve managing and enhancing the daily delivery of your accounts' business flows including financial illustrations, applications, general enquiries and training. The role will suit someone driven, who enjoys working in a forward-thinking fast-paced environment, enjoys the financial advice market, and who is experienced in taking a proactive lead in growing a panel of accounts. 

What will you be doing? 

 

  • Be responsible to define and execute the business development plan.  
  • Build and strengthen adviser partner relationships to achieve long-term partnerships and maximise the opportunity within your portfolio of accounts. 
  • Grow our existing adviser penetration.  
  • Understand customer requirements and needs to offer suitable solutions and generate new business. 
  • Resolve any issues to maintain and strengthen adviser and client trust. 
  • Supporting the successful onboarding of new clients. 
  • Utilise our internal systems to report on and analyse trends in our sales data.
  • Develop a thorough understanding of our products and service offerings to identify the opportunity within your portfolio. 

We would love to hear from you if you have the following: 

 

  • Proven success in proactively managing accounts and building successful long-term relationships with clients, preferably in a similar industry e.g., Finance, FinTech, Platforms, Wealth Management or Financial Advice.  
  • Ability to multitask, excellent planning and organisational skills. 
  • Proven track record of hitting and exceeding targets. 
  • Analytical, with strong communication skills, and the ability to prioritise and make clear decisions. 
  • Strong written and verbal communication skills. 
  • Excellent organizational skills and attention to detail. 
  • Strong team player with excellent people skills 
  • Capacity to excel in a fast-paced environment 
  • Keen to get stuck in.  

  • Competitive compensation 
  • 25 days holiday (exc. Bank holidays) 
  • Pension contributions 
  • Private medical insurance 
  • Employee health and wellness discounts 
  • Cycle to Work Scheme 
  • Monthly happy hours and team lunches 
  • Lunch and learn training sessions 

 

Working Pattern 

  • Hybrid working pattern in London office, 3 days in the office, 2 days remote. 

What You Should Know About Senior Account Manager, Insignis Cash

At Insignis Cash, we’re not just another FinTech company; we’re a fast-growing team that values the insights and ideas of our members. As a Senior Account Manager, you’ll embark on an exciting journey working with a portfolio of financial adviser accounts where your contributions will directly impact our growth. You’ll be the go-to lead for adviser partners, enhancing the delivery of key business flows like financial illustrations, applications, and general inquiries. Your role will be crucial in nurturing these relationships and ensuring our adviser partners feel supported every step of the way. The ideal candidate will appreciate the vibrant financial advice market and thrive in a dynamic environment. Your day-to-day tasks will involve crafting a business development plan, maximizing opportunities within your accounts, and ensuring seamless onboarding of new clients. With our diverse array of products and services at your disposal, you’ll be equipped to identify and pursue growth opportunities for your portfolio. We’re specifically looking for someone who has a history of managing accounts successfully, with proven skills in communication, organization, and multitasking. If you’re passionate about building long-term partnerships and eager to collaborate within a supportive team culture, Insignis Cash might just be the perfect place for you. With a hybrid working model and numerous perks such as competitive compensation, private medical insurance, and team outings, we believe in investing in our people as much as our growth. Let’s grow together!

Frequently Asked Questions (FAQs) for Senior Account Manager Role at Insignis Cash
What are the main responsibilities of a Senior Account Manager at Insignis Cash?

As a Senior Account Manager at Insignis Cash, your key responsibilities include developing and executing a comprehensive business development plan, building strong relationships with adviser partners, managing daily business flows, and supporting successful onboarding of new clients. Additionally, you will analyze sales data trends and provide suitable solutions to meet customer needs.

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What qualifications are required for the Senior Account Manager position at Insignis Cash?

Applicants for the Senior Account Manager role at Insignis Cash should have a proven track record in account management, particularly within Finance, FinTech, or similar sectors. Key qualifications include excellent communication skills, analytical abilities, and experience in exceeding performance targets while maintaining strong client relationships.

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How does the hybrid working model work for the Senior Account Manager at Insignis Cash?

The Senior Account Manager position at Insignis Cash offers a hybrid working model where employees work three days in the office and two days remotely. This approach provides flexibility while still fostering strong collaboration and teamwork in our lively London office.

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What kind of career progression can one expect from the Senior Account Manager role at Insignis Cash?

The Senior Account Manager role at Insignis Cash is designed for career growth. As you demonstrate your ability to drive account success and deepen adviser partnerships, there will be opportunities to take on more leadership roles or specialize in strategic account management as the company continues to expand.

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What benefits does Insignis Cash offer to its Senior Account Managers?

Insignis Cash offers a competitive compensation package for Senior Account Managers, including private medical insurance, a pension scheme, 25 days holiday (excluding bank holidays), employee health and wellness discounts, and exciting team activities like monthly happy hours and lunch sessions.

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Common Interview Questions for Senior Account Manager
Can you describe your experience managing financial adviser accounts?

When answering this question, emphasize specific strategies you've implemented to enhance relationships, your approach to problem-solving for advisers, and how your management led to increased satisfaction or business growth.

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How do you prioritize your tasks when managing multiple accounts?

In your response, discuss your organizational tools or methods, how you assess urgency and importance, and give examples of how you’ve successfully managed competing deadlines in the past.

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What strategies do you use to build trust with financial advisers?

Explain your focus on transparency, responsiveness, and consistent communication. Share real examples that demonstrate how your approach has resulted in long-term partnerships and client retention.

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Can you give an example of a challenging account you managed and how you resolved issues?

Mention a specific instance where you faced a significant challenge, detailing the steps you took to resolve the issue, the result of your efforts, and what you learned from the experience.

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How familiar are you with using sales data to identify growth opportunities?

Discuss the analytical tools you’ve used to examine sales patterns and how you’ve leveraged this data to forecast needs, develop strategies, or identify new business opportunities.

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What do you believe are key qualities for a successful Senior Account Manager at Insignis Cash?

Focus on qualities like proactive communication, client empathy, resilience, and analytical skills. Share your personal strengths that align with these traits, backing them up with anecdotes.

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How do you approach training and onboarding new clients?

Describe your comprehensive onboarding process, including how you customize the training to fit the client’s needs and ensure they feel comfortable and informed about your services.

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Can you discuss your approach to business development planning?

Outline the methods you use to analyze current accounts, identify growth areas, and set achievable goals. Highlight teamwork and integration with broader company objectives.

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How do you handle feedback or criticism from clients?

Express your openness to feedback, how you view it as an opportunity for improvement, and provide examples of situations where you acted on feedback to enhance service delivery.

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What motivates you as a Senior Account Manager?

Identify key motivators such as relationship building, achieving targets, or continuous learning. Coupled with personal anecdotes, this makes your answer resonate well with interviewers.

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Insignis Cash Solutions is a cash savings platform designed for individuals, companies, charities, and local authorities to earn better interest from their hard-earned cash. The platform offers access to up to 29 banks and building societies offer...

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Full-time, hybrid
DATE POSTED
January 7, 2025

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