IT Business Analyst (Full-time, Remote)

This is a contingent position and the start date timeframe is to be determined.

Full-time Employee

Remote

http://www.integritym.com

About Us

Integrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.

At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees’ professional development. Large company perks…Small company feel!

Description

We are now seeking an IT Business Analyst with strong technical and communication skills to join our internal team. The IT Business Analyst will have the opportunity to impact the day-to-day effectiveness of our operations and contribute to the continued success of our company. This position will have routine interaction with Federal agency stakeholders and users.

Responsibilities

• Reports to the Project Lead.
• Develop and manage detailed work plans, schedules, project estimates, resource plans, risk identification and mitigation plans as well as monthly reports and overall KPIs.
• Gather, analyze and document requirements for enhancements or new features.
• Set priorities, define project schedules, coordinate project resources (both internal and external) and facilitate sprint planning (where applicable).
• Provide Tier 3 support, conducting advanced troubleshooting and root cause analysis to resolve complex issues.
• Create and execute testing plans and test client application(s) using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance, and compliance requirements.
• Write user stories and perform quality assurance testing on stories.
• Log deliverables and tracking timelines.
• Continually monitor system and application performance.
• Ensure data consistency and adherence to quality standards in deployed solutions and track exceptions for follow-up.
• Organize meetings to discuss project goals and progress.
• Provide users with support and/or training, including installation and troubleshooting.
• Perform system support planning, implementation and administrative procedures in compliance with all IntegrityM and client requirements.
• Document and maintain department policies and procedures.
• Follow established operating policies to mitigate risk.
• Ensure data quality control through routine audits and validation processes.

Qualifications

• Candidate must be able to successfully complete a federal systems access background check.
• Bachelor's degree with 5 years of work experience in a business analyst role demonstrating proven expertise translating business requirements into technical requirements for IT-based projects.

Required Skills/Abilities:

Overall experience in the following areas:

• Familiarity with full software development life cycle and agile project management methodologies.
• Working knowledge of JIRA and Confluence.
• Help Desk Support/Management
• Systems Management
• IT Operations Risk Management Systems
• Technical proficiencies should include a solid understanding of IT infrastructure, systems, and network admin.  Familiarity with a variety of hardware, software, and OS are a plus.
• Strong communication skills to interface with other departments, client stakeholders, and leadership, including the ability to communicate technical information to non-technical users.
• Proficiency with Microsoft Power Platform Suite (Power Automate, Power BI, Dataverse, Power Apps).
• Experience with SharePoint, Sybase, and PostgreSQL.

Education and Experience:

• BS/BA required (Information Technology, Computer Science or similar is preferred).
• At least 5 years of work experience in a business analyst role.
• Relevant technical certifications such as agile-related Scrum Master Certification, PMI-PBA certification, Microsoft Power Plantform, dtabase management, or equivalent certification are a plus.

IntegrityM is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.