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Manager, Creative Operations
Intercom is seeking a Manager of Creative Operations to build operational excellence within the Creative Studio by partnering with various teams and driving efficient processes. The role involves managing a team of Creative Producers, optimizing project planning, and fostering creative culture and strategic planning.
Skills
- 5+ years of experience in Creative Operations
- 3+ years of people management in project management/producing roles
- Extensive program management experience
- Strong knowledge of creative and production workflows
- Strong relationship building and partnering skills
Responsibilities
- Identify and optimize key operational processes for creative efficiency
- Lead capacity planning for the creative studio
- Manage a team of Brand Producers
- Build relationships with internal and external partners
- Develop a diverse pipeline of external partners and vendors
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Open vacation policy and 10 corporate holidays
- Paid Parental Leave Program
- Commuter benefits + 401k plan
- In-office bicycle storage
- Fun events for employees and their families
To read the complete job description, please click on the ‘Apply’ button
Intercom Glassdoor Company Review
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4.0
CEO of Intercom
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By
Intercom
Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Rapid Growth
Passion for Exploration
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Disability Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Medical Insurance
Mental Health Resources
Maternity Leave
Paternity Leave
Paid Time-Off
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$166,000/yr - $193,500/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 10, 2024
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