Job details

Manager, Creative Operations

Intercom is seeking a Manager of Creative Operations to build operational excellence within the Creative Studio by partnering with various teams and driving efficient processes. The role involves managing a team of Creative Producers, optimizing project planning, and fostering creative culture and strategic planning.

Skills

5+ years of experience in Creative Operations
3+ years of people management in project management/producing roles
Extensive program management experience
Strong knowledge of creative and production workflows
Strong relationship building and partnering skills

Responsibilities

Identify and optimize key operational processes for creative efficiency
Lead capacity planning for the creative studio
Manage a team of Brand Producers
Build relationships with internal and external partners
Develop a diverse pipeline of external partners and vendors

Benefits

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Open vacation policy and 10 corporate holidays
Paid Parental Leave Program
Commuter benefits + 401k plan
In-office bicycle storage
Fun events for employees and their families

To read the complete job description, please click on the ‘Apply’ button

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CEO of Intercom

Karen Peacock

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By Intercom

Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

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