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PASC Insurance Authorization Specialist I

Job Description:Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative.ScopeAs an Insurance Authorization Specialist you need to know how to:Verify the ordering clinician credentials for add on outpatient encounters.Work daily reports to ensure all payer specific billing requirements and authorization requirements are met.Obtain and verify necessary demographic and billing information for eSummit.Collect amounts owed for medical services including contacting the patient to secure payment.Assist with the follow up on appeals, denials, answer inquiries and update accounts as necessary.Minimum Qualifications• High School Diploma or equivalent, required• Minimum of one (1) year of experience in medical office setting working with insurance authorization, required• Knowledge of state Medicaid/Medicare programs, payment assistance/charity programs, payer requirements for authorization and billing, ICD-9, ICD-10 and CPT coding, requiredPhysical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Location:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$18.38 - $26.65We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.

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What You Should Know About PASC Insurance Authorization Specialist I, Intermountain Health

Are you passionate about the healthcare field and looking to make a difference as a PASC Insurance Authorization Specialist I at Intermountain Health in beautiful Denver, CO? This is your chance to play a crucial role in ensuring that patients receive the services they need while managing the essential verification processes that keep everything running smoothly. In this position, you will be responsible for registering patients, gathering necessary demographic, financial, and clinical information, and verifying the ordering clinician’s credentials for outpatient encounters. You'll work with daily reports to ensure all payer-specific requirements are met, while also assisting with appeals and denials. As a key player in our team, your qualifications will include a high school diploma or equivalent and at least one year of experience in a medical office, specifically concerning insurance authorization. Knowledge of Medicaid/Medicare programs and coding is vital as well. You’ll also need strong communication skills, both orally and in writing, as you'll be frequently contacting patients to secure payments and update accounts. If you have a drive to support the well-being of others and a knack for multitasking in a fast-paced environment, we want to hear from you. Join us at Intermountain Health where our commitment to wellness goes beyond our patients and extends into our community and staff!

Frequently Asked Questions (FAQs) for PASC Insurance Authorization Specialist I Role at Intermountain Health
What are the main responsibilities of a PASC Insurance Authorization Specialist I at Intermountain Health?

As a PASC Insurance Authorization Specialist I at Intermountain Health, your primary responsibilities will include registering patients and collecting their demographic, financial, and clinical information. You will verify clinician credentials for outpatient encounters, work on daily reports to ensure compliance with payer-specific billing and authorization requirements, and collect payments for medical services. Additionally, you will assist with appeals and denials, ensuring patient accounts are up-to-date.

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What qualifications are required to apply for the PASC Insurance Authorization Specialist I position at Intermountain Health?

To apply for the PASC Insurance Authorization Specialist I position at Intermountain Health, applicants must have at least a high school diploma or equivalent, along with a minimum of one year of experience in a medical office setting with a focus on insurance authorizations. Knowledge of Medicaid and Medicare programs, payer requirements, coding systems like ICD-9, ICD-10, and CPT is essential. Strong communication skills are also critical for success in this role.

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What does a typical day look like for a PASC Insurance Authorization Specialist I at Intermountain Health?

A typical day for a PASC Insurance Authorization Specialist I at Intermountain Health involves registering patients in multiple service lines, collecting necessary information, and verifying the credentials of ordering clinicians. You will review and manage daily reports, ensuring all billing and authorization requirements are met. Interaction with patients to secure payments and handling inquiries about appeals and denials are also key components of the role.

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What benefits does Intermountain Health offer for the PASC Insurance Authorization Specialist I role?

Intermountain Health provides a comprehensive benefits package for its employees, including healthcare coverage options, wellness programs, and professional growth opportunities. The organization is committed to fostering a culture of well-being and inclusiveness for all employees, ensuring they feel secure and connected in their work environment.

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How can I prepare for the PASC Insurance Authorization Specialist I position at Intermountain Health?

To prepare for the PASC Insurance Authorization Specialist I position at Intermountain Health, familiarize yourself with medical billing and coding practices, especially ICD and CPT codes. Gain an understanding of Medicaid and Medicare programs, and enhance your communication skills, as you'll be engaging with patients regularly. Additionally, review common procedures for insurance verification and authorization to boost your confidence in the role.

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Common Interview Questions for PASC Insurance Authorization Specialist I
Can you describe your experience with insurance authorization processes?

When answering this question, provide specific examples from your past roles where you successfully navigated the insurance authorization process. Highlight any particular challenges you faced and how you overcame them, showcasing your problem-solving skills and attention to detail that would be beneficial as a PASC Insurance Authorization Specialist I.

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What methods do you use to ensure accurate patient registration?

Discuss the steps you take when registering patients, including double-checking demographic and financial information for accuracy. Mention your familiarity with electronic health record systems and how you use them to streamline the registration process to minimize errors.

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How do you handle difficult conversations with patients regarding payments?

It’s important to show your communication skills here. Explain your approach to empathizing with patients, providing clear explanations of their financial responsibilities, and offering assistance in setting up payment plans or accessing payment assistance programs.

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What experience do you have with Medicaid and Medicare billing requirements?

Detail your direct experience or training with Medicaid and Medicare billing processes. Speak about how you have ensured compliance with regulations and your understanding of various payer requirements when acquiring authorizations.

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How do you prioritize tasks in a busy medical office?

Discuss your time management strategies and how you prioritize tasks that impact patient care versus administrative duties, ensuring nothing falls through the cracks in a fast-paced environment.

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Can you provide an example of a time you successfully resolved an insurance denial?

Be prepared to detail a specific scenario where you researched and addressed an insurance denial. Highlight the actions you took to resolve the claim and the successful outcome, demonstrating your analytical and communication skills.

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What software or tools are you familiar with for managing patient data?

Explain the software or electronic health record systems you have used in previous positions, detailing your proficiency and how you utilized these tools to enhance workflow and accuracy in patient data management.

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Why are you interested in the PASC Insurance Authorization Specialist I position with Intermountain Health?

This question is your chance to convey your passion for healthcare and the values that Intermountain Health represents. Talk about your career goals and how they align with the mission of Intermountain Health and your desire to contribute positively to patient care.

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How do you stay updated with changes in insurance regulations?

Discuss your methods for keeping informed, such as attending professional workshops, subscribing to industry newsletters, or participating in relevant online forums, emphasizing your commitment to continuous learning in this field.

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What skills do you think are most important for a PASC Insurance Authorization Specialist I?

Highlight skills such as attention to detail, strong communication abilities, customer service skills, and a thorough understanding of medical billing practices. Relate these skills back to how they would be applied daily in the role to support patient care.

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Our Mission:Helping People Live the Healthiest Lives Possible®Mission for our Catholic entities:"We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable."

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Full-time, on-site
DATE POSTED
December 7, 2024

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