Content Strategist Job at Intralox in Washington

At Intralox, the Content Strategist is pivotal in developing and implementing our content strategy. Key responsibilities include supporting content reuse strategies, maintaining documentation governance processes, collaborating with various teams to align content across business units, and staying updated with industry best practices in technical communications. This role is vital to ensuring that our documentation meets the highest standards of quality, consistency, and relevance.

To become a Content Strategist at Intralox, candidates should possess a Bachelor’s degree in English, Technical Communications, or a related field, along with at least 5 years of experience in technical communications. A solid understanding of reuse strategies, DITA XML structures, and proficiency in enterprise-level content management systems is a must. Strong attention to detail and the ability to work collaboratively with peers are essential to success in this role.

Absolutely! Experience with DITA XML is considered a crucial requirement for the Content Strategist position at Intralox. This role requires proficiency in DITA XML structures to effectively manage and develop high-quality technical documentation that is consistent and easy to navigate for our customers.

Yes! The Content Strategist position at Intralox offers a hybrid work model that allows you to work two days in the office and three days remotely. This flexibility is designed to support work-life balance while enabling collaboration with team members at our Baltimore and New Orleans headquarters.

Intralox prides itself on a strong company culture grounded in values such as honesty, fairness, respect, and innovation. As a Content Strategist, you’ll find a supportive environment that encourages collaboration and the exchange of ideas. We emphasize the importance of treating each other with respect and believe that our people are our greatest asset.

When developing a content strategy, I start by understanding the target audience and their needs. I analyze existing content, identify gaps, and define clear objectives. I also prioritize collaboration with relevant stakeholders to ensure alignment and buy-in throughout the process, integrating best practices to enhance the efficiency and effectiveness of our content.

Certainly! My experience with DITA XML includes creating and managing documentation that adheres to structured authoring principles. I’ve implemented DITA in several projects, focusing on content reuse strategies to improve efficiency and maintain consistency across documents, which aligns well with Intralox's content goals.

I ensure collaboration by fostering open communication and inviting team members to share their insights in the content creation process. Regular meetings and collaborative tools facilitate input from different departments, leading to a well-rounded strategy that meets diverse needs and encourages teamwork.

Maintaining content governance involves establishing clear processes for reviewing, updating, and archiving documentation. I emphasize regular cyclical reviews and involve relevant stakeholders in these processes to ensure that our content remains accurate, relevant, and up to date.

I stay updated by actively participating in professional associations, attending workshops and conferences, and regularly reading industry publications. Engaging with communities of practice and following thought leaders on social media also helps me glean insights into the latest trends and best practices.

I have extensive experience using enterprise-level content management systems, particularly Tridion Docs. I’m skilled in configuring components, managing metadata, and ensuring the system is optimized for efficient content creation and retrieval, which is essential for supporting our documentation strategy.

My process for content review and approval involves creating a structured workflow with defined roles and responsibilities for each review stage. I emphasize clear communication about deadlines and sought feedback at each level to ensure that the finalized content meets quality standards and is ready for publication.

When faced with conflicting priorities, I prioritize open dialogue to understand the context and urgency of each team's needs. I focus on finding common ground while aligning on shared goals to ensure that our content strategy supports organizational objectives without compromising quality or deadlines.

I measure content effectiveness through various metrics, including user feedback, content engagement analytics, and alignment with business goals. I utilize survey tools to gather insights from users and make data-driven decisions to enhance our content continuously.

I am excited to work as a Content Strategist at Intralox because I admire the company’s commitment to innovation and integrity. I believe that my skills in technical communication and content strategy can contribute significantly to enhancing how customers engage with your solutions, ultimately making a positive impact on their experience.