Director, Creative Operations

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

We’re looking for a Director of Creative Operations to join our in-house Brand & Creative team at Intuitive. In this role, you’ll be the backbone of our creative engine, helping us turn ideas into business impact by managing resources, budgets, and processes that drive our work forward. You’ll work across teams, partner with stakeholders, and ensure we stay on track while fostering a culture of creative excellence. If you love solving problems, orchestrating multiple projects, and empowering teams to do their best work, this position could be a perfect fit for you.

Essential Job Duties

• Orchestra Leader: Lead the day-to-day operations of the Brand & Creative team, making sure all the moving parts—projects, people, and processes—are in perfect sync.
• Resource Guru: Develop resourcing plans to ensure we’re using the right talent in the right places, keeping our creative and business goals aligned and needs met.
• Budget Wrangler: Help manage the team’s budgets and expense tracking, ensuring budget alignment with project goals.
• Strategic Partner: Establish and optimize processes for planning, workflow management, and project execution to ensure that deliverables are on time, on brand, and within scope.
• Collaborative Collaborator: Partner with stakeholders to ensure everyone’s working toward the same goal. You ensure B&C projects and organizational objectives are in sync.
• Vendor Oversight: Oversee vendor relationships and external partners, negotiating contracts and managing scopes of work that deliver on project and team goals.
• Tools Maven: Ensure the team has the right tools and platforms in place for effective workflow management and collaboration. Ensure we are set up with project management tools and systems to enhance productivity and streamline operations.
• Culture Champion: Build a culture that encourages creative problem-solving while staying focused on outcomes. As the engine of B&C, you can influence how people feel about the work.
• Great Communicator: Manage expectations and communication with stakeholders, ensuring that everyone is up to speed on where the work is in the process. No black boxes.
• Player/Coach: Lead by example as you develop a high-performing team of program and project managers, guiding them in both their day-to-day and longer-term growth.
• Global Coordinator: Align global teams across complex matrixes to ensure effective collaboration and clear processes as we serve a growing global business.

Required Skills and Experience

• Operations Expert: You turn chaos into clarity, building processes that create efficiency and accountability while leaving room for creativity to shine.
• Proven Leader: You have a track record of leading integrated, diverse teams that stay focused on delivering results with enthusiasm.
• Project Extraordinaire: You’re an expert at managing complex, time-sensitive, creative projects including overseeing budgets, timelines, and resource allocation.
• Strategic Minded: Aligned to the needs of the team and the business, you plan for the future, anticipating needs and setting the team up for long-term growth and success.
• Communicator: Whether you’re talking to your team, stakeholders, or partners, you can clearly and persuasively articulate complex ideas with excellent verbal and written communication skills.
• Data-Driven Decision Maker: You love using data to drive better decisions, optimize resources, and find new ways to improve how we work.
• Tech-Savvy: You have deep knowledge of the latest creative project management tools, digital asset management systems, and collaboration platforms to streamline team workflows.
• Global Leader: You’ve worked with teams across regions and know how to align global efforts to ensure smooth, efficient and effective collaboration.                            
• Flexible & Adaptable: No matter how fast things change, you stay calm, focused, and ready to adapt to changing business needs and priorities.

Required Education and Training

• Minimum education: Bachelor's or Master’s degree
• Minimum 15+ years of experience leading in operations, creative production and business management with a focus on results

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.