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Marketing Designer (Remote US Only)

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

 🎨 About the Role

As a marketing designer at Solace, you are responsible for bringing value to our users by designing the marketing of the healthcare experience of the future. You will be expected to distill complex ideas into beautiful, usable marketing—a role that requires equal parts clarity and creativity.

You will be held to high standards, but you will do some of the best work of your life here. This role is for the hungry, the ambitious, the curious and those who don't shy away from feedback.

Who are you? You are a talented designer who consistently delivers the highest quality work on timelines that would be unrealistic for most others. You get a rush from seeing your designs come to life with real users. You take pride in your creative vision, execution and communication skills, and you absorb feedback exceptionally well. You enjoy taking ownership and are stifled by large organizations.

This is a remote position for people based in the United States only.

🔥 About Solace (https://www.solace.health)

By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Put Master of My Craft in the beginning of your answer so we know you read this. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.

Check out our funding announcement in the WSJ here.

Learn more about us at www.solace.health.

What You’ll Do

  • Bring beauty and simplicity to complex ideas.

  • Produce high-quality, production-ready designs while creating a best-in-class experience.

  • Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.

  • Work with multi-disciplinary teams. You’ll partner closely with engineering, product, marketing, and business folks to find elegant solutions to design challenges.

  • Rapidly produce multiple concepts and prototypes, knowing when to apply pixel-perfect attention to detail and when to make low-fi sketches.

  • Actively contribute to testing to uphold the quality of implementation of your designs.

  • Learn and become a guardian of our consistent design framework and standards to bring the Solace brand to life.

What You Bring to the Table

  • Comfort with ambiguity.

  • Curiosity for all things beautiful. While we do not design for design's sake, your appreciation for the finer details matters. Good design isn't noticed, but felt; you deeply understand this concept.

  • Intuition on what it takes to create delightful, consumer-oriented experiences.

  • Exceptional skills with design tools. We worship at the altar of Figma, so your fluency is imperative.

  • A bias toward action and execution. You get nervous if you’re not sketching concepts, tweaking flows or polishing the designs that represent the big-thinking work.

  • Great communication skills that help you work with product and engineering to make product visions come to life.

  • 2+ years of relevant experience designing consumer web products for desktop and mobile.

  • An online portfolio of your work.

Who We Are

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

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What You Should Know About Marketing Designer (Remote US Only), Solace Health

Master of My Craft! Are you a talented designer ready to leave your mark on the future of healthcare? Solace is searching for a Marketing Designer to join our remote team, transforming complex healthcare ideas into beautiful, user-friendly marketing materials. As a Marketing Designer at Solace, you're not just creating visuals; you're helping patients and their families understand and navigate the often confusing healthcare landscape. You'll thrive in our dynamic environment, where creativity meets clarity, and you'll be empowered to take full ownership of your projects while working closely with various teams to devise elegant design solutions. If you're hungry for growth, do not shy away from constructive feedback, and are excited to be part of a mission-driven startup, then we want to hear from you! Your designs will play a crucial role in enhancing user experiences and providing medical information in an easily digestible format. Collaborate across departments, produce high-quality work under tight deadlines, and contribute to an evolving design framework that supports our brand’s mission. With at least 2 years of experience in consumer web product design and an online portfolio to showcase your skills, you will enjoy a steep learning curve and the chance to see the impact of your work firsthand. Dive into your passion for design and embrace this opportunity at Solace, where we’re not just transforming healthcare—we’re making a difference! Apply today to be a part of a lean, innovative team making waves in the industry.

Frequently Asked Questions (FAQs) for Marketing Designer (Remote US Only) Role at Solace Health
What are the responsibilities of a Marketing Designer at Solace?

As a Marketing Designer at Solace, you will be responsible for producing high-quality designs that simplify complex healthcare concepts into effective marketing materials. Your role entails collaborating with cross-functional teams to create engaging visuals, maintain the brand's design consistency, and ensure that your designs enhance user experiences.

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What qualifications are required for a Marketing Designer position at Solace?

To qualify as a Marketing Designer at Solace, you should have at least 2 years of relevant experience in designing consumer web products for both desktop and mobile platforms. Proficiency in design tools like Figma is essential, along with a strong online portfolio showcasing your design work.

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How does the Marketing Designer role at Solace contribute to healthcare advocacy?

The Marketing Designer role at Solace is integral to our mission of healthcare advocacy. By creating visually appealing and easily understandable marketing materials, you will help bridge gaps in health literacy and empower patients and families to make informed healthcare decisions with clarity and confidence.

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Is the Marketing Designer role at Solace fully remote?

Yes, the Marketing Designer position at Solace is fully remote, with candidates required to be based in the United States. This allows you to work flexibly while being part of a committed team, dedicated to transforming the healthcare experience for individuals across the country.

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What is the company culture like for a Marketing Designer at Solace?

The company culture at Solace is fast-paced, dynamic, and focused on collaboration and innovation. As a Marketing Designer, you will be part of a team that values creativity and encourages feedback, providing a supportive environment for professional growth and impactful contributions.

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Common Interview Questions for Marketing Designer (Remote US Only)
Can you describe your design process for a marketing project?

When discussing your design process, be sure to highlight how you begin with research to understand user needs, then move on to brainstorming concepts and sketches. Talk about the iterative process of developing high-fidelity designs in tools like Figma, incorporating team feedback, and ensuring alignment with Solace's branding and user experience goals.

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How do you incorporate user feedback into your designs?

Explain how you seek out user feedback at various stages of your design process, discuss testing methods you've used like A/B testing, and emphasize the importance of using this input to iterate and improve your designs. Stress that user-centered design is at the core of your approach.

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What design tools are you most comfortable using?

Mention tools you excel in, particularly Figma, and how you use them to create detailed prototypes, collaborate with teams, and ensure a smooth design handoff to developers. Show that you're continually learning and adapting to new tools that can enhance your workflow.

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Can you provide an example of a challenging design project and how you handled it?

Choose a project that required critical thinking and creativity, detailing the challenges you faced and your problem-solving process. Emphasize teamwork and how you leveraged feedback to refine your designs, demonstrating your capability to navigate complex scenarios.

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What is your approach to working with cross-functional teams?

Discuss your collaborative approach by mentioning how you communicate effectively with various teams, like marketing, engineering, and product managers, to align design goals. Acknowledge the importance of understanding different perspectives to create designs that meet both user needs and technical requirements.

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How do you ensure consistency in your designs?

Talk about your methods for maintaining brand consistency, such as creating and using design systems or style guides. Highlight that you closely adhere to Solace's branding while also being open to incorporating unique elements for particular campaigns or projects.

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How do you keep up with design trends and best practices?

Explain your commitment to continual learning through design blogs, networks, and conferences. Illustrate how staying aware of trends allows you to innovate while ensuring your designs remain relevant and effective in the evolving healthcare landscape.

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What inspires you as a designer?

Share what motivates you in design, whether it's art, user-centric concepts, or the impact of effective marketing on people's lives. Connect this passion to the mission of Solace and how it fuels your dedication to creating thoughtful, impactful designs.

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How do you handle tight deadlines in your design work?

Discuss your time management and prioritization skills, underscoring how you break projects into manageable tasks and focus on efficient execution while still achieving high-quality results. Mention any tools that aid in tracking your progress and deadlines.

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Where do you see yourself in 3-5 years as a designer?

Express your ambition for growth within the design field, possibly assuming leadership roles or working on more complex projects. Frame your goals to align with Solace's vision, showcasing your commitment to contributing meaningfully to the company and its mission.

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Solace Health is a provider patient-focused care committed to understanding the patients' needs and expectations and build a true patient-physician relationship.

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Full-time, remote
DATE POSTED
January 6, 2025

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