Healthcare Compliance Operations Manager

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

The Healthcare Compliance Operations Manager is responsible for supporting the growth, enhancement, and maintenance our corporate compliance program. The role requires basic familiarity with and understanding of the laws, rules, and regulations applicable to healthcare companies. Organizational skills and the ability to proactively coordinate different projects are fundamental. The role will be responsible for policy and procedure preparation and storage, data compilation and analysis, training materials, employee testing and surveys, auditing and monitoring activities, and general record keeping. This role will collaborate with large teams consisting of business, finance, audit, legal, and human resources colleagues in a matrixed environment to ensure support and execution of our global compliance and ethical obligations.

Essential Job Duties

• Supporting the global Compliance team on business goals and objectives while building and maintaining necessary compliance and ethics policies and procedures by, among other things, assisting with the drafting, revising, and implementation of policies, procedures, and processes;
• Supporting the development, modification, and delivery of live and virtual training to educate and test employees on a broad range of compliance and ethics topics, and assisting with the administration of the learning management system;
• Conducting or supporting risk assessments, audit activities, third-party relationship management, and due diligence;
• Proactively monitoring business activities, including Sales field monitoring, Marketing activities, research and development studies, and sponsorship, grant, and donation activities;
• Assisting with internal investigations and corrective action and remediation activities; and
• Supporting the development of control systems to prevent or manage violations of legal guidance, laws, or internal policies.

Required Skills and Experience

• Minimum of five years compliance experience, preferably at least partially in the medical device or pharmaceutical industries.
• Knowledge and understanding of applicable compliance and ethics requirements and compliance risk-management practices and methodologies, including risk assessment, auditing, and monitoring, and activities.
• Knowledge and experience in supporting training, education, and communication processes and programs.
• Experience with applicable laws and regulations such as the Anti-Kickback Statute, False Claims Act, Foreign Corrupt Practices Act, Food, Drug, and Cosmetic Act, Sunshine Act, and Federal Acquisition Regulation preferred.
• Experience supporting compliance investigations and implementing remediation.
• Solid organizational skills, project management experience, problem-solving abilities, and attention to detail required.
• Professional, considerate, optimistic and positive, and motivated to work independently.
• Ability to develop and implement cross-functional, global processes.
• Some travel will be required.

Required Education and Training

• Minimum BS/BA required.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.