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DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including• Recruiting, hiring, and training City employees.• Managing 55 public buildings.• Acquiring, selling, and leasing City property.• Purchasing over $1 billion in goods and services for City agencies.• Overseeing the greenest municipal vehicle fleet in the country.• Leading the City's efforts to reduce carbon emissions from government operations.When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.DCAS’ Citywide Equity and Inclusion (CEI) provides critical guidance and support to all city agencies ensure the proper implementation and adherence to federal, state and city mandated workplace non-discrimination policy and procedures, including responsibilities under the New York City Charter and promulgated by the citywide EEO Policy: The City of New York Equal Employment Opportunity Policy (2021). The mission of DCAS’s Citywide Equity and Inclusion (CEI) is to foster the City of New York’s emergence as an innovative and global leader in equitable, diverse and inclusive employment practices. CEI is responsible for the development of the City’s EEO Policy and other equal employment opportunity (EEO)- best practice guidance impacting the workforce across over 80 agencies (mayoral or non-mayoral).The Investigation and Compliance Unit, to which this position belongs, updates and provides guidance to agency EEO Officers on investigative and reasonable accommodation processes, develops and presents legally mandated non-discrimination training curricula, conducts very time-sensitive high level discrimination complaint investigations when the EEO Officer or agency head is a party.CEI develops and collaborates on strategies that fulfill the City’s EEO mandates, under local laws and executive orders, and equity and inclusion initiatives that drive the development, engagement, advancement, and retention of a diverse and inclusive workforce. CEI also guides city agencies as they establish their own D&I strategies through the charter-mandated annual Diversity & EEO plans that set forth objectives and best practices to implement EEO policies, promote equitable workforce practices, and create engaging and respectful workplace environments.Under the direction of the Director, Investigations and Compliance Unit, the Investigations and Compliance Officer will:• Manage relationships with agency EEO personnel, including provide guidance on the proper interpretation and application of EEO Policy, investigative practices, and requests for reasonable accommodations.• Assess complaints, inquiries, and process-related questions presented to CEI from employees throughout the city and take subsequent appropriate actions.• Manage multiple complex EEO investigations through to completion in accordance with CEI’s mandate without the need for significant oversight.• Prepare well-written and well-reasoned investigative reports that are clear and supported by the facts, including make associated recommendations in accordance with EEO Policy.• Manage high-level CEI projects and specialized initiatives.• Supervise subordinate attorneys, college aides, interns, and CEI support staff, as necessary.• Demonstrate good judgment in identifying and overcoming hurdles at all stages of investigation, and confer, as appropriate, with appropriate authorities such as the City’s Law Department.• Manage case practice reviews, including routine reviews of agency EEO complaint and reasonable accommodation files, training records, training content, instructor-led workshops, and the use of complaint tracking systems.• Ensure agency compliance with the submission of annual and quarterly EEO/Diversity & Inclusion plans and reports on complaint data.• Analyze citywide trends, including inquiry and complaint data, and offer appropriate guidance to agencies in addressing necessary shifts in workplace culture and other systemic concerns.• Formulate and monitor enforcement strategies with respect to new legislation, regulations, and policy.• Develop policy and guidance memoranda to drive increased compliance with EEO, diversity, and inclusion, anti-harassment /anti-discrimination policies.• Establish a standardized review and approval protocol for agency delivered EEO training and policy statements.• Plan and conduct training on investigative protocols/procedures, complaint filing and tracking, and other EEO-related topics.• Work collaboratively with the General Counsel’s Office and the Human Capital Division on compliance related to workforce data, training content, and other projects, as needed.• Conduct legal research on EEO and employment-related issues and relevant legislation.• Travel to meet with city officials, employees, and members of the public as part of investigative interviews or processes, training, and compliance-related meetings or events.• Perform additional duties as required.Minimum Qualifications• Admission to the New York State Bar; and either "2" or "3" below.• One year of satisfactory United States legal experience subsequent to admission to any state bar; or• Six months of satisfactory service as an Agency Attorney Interne (30086).Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.In Addition To Meeting The Minimum Qualification RequirementsTo be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.Preferred Skills• In depth understanding of federal, state and local laws and regulations relating to equal employment opportunity, sexual harassment, retaliation, and reasonable accommodations. - Demonstrated experience conducting complex investigations, knowledge of proper objective interview techniques and due process principles. - Significant knowledge and experience with handling EEO and employment-related matters, including the investigation of, and response to, EEO complaints filed at various human rights regulatory venues. - Proven work experience developing and administering EEO compliance, investigatory, and reasonable accommodation policies.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/Residency RequirementNew York City Residency is not required for this position.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy., $89,613.00 – $103,055.00

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What You Should Know About Investigations and Compliance Officer, City of New York

As an Investigations and Compliance Officer at DCAS, you’ll play a vital role in ensuring that New York City agencies uphold the highest standards of equity and inclusion. Your expertise will guide agency EEO Officers in navigating the complexities of workplace non-discrimination policies and procedures. Imagine being at the forefront of investigations involving discrimination complaints and managing the intricate web of relationships with various city agencies. Your knack for analytical thinking will come in handy as you assess complaints and inquiries, navigating through complex EEO investigations with ease and confidence. You will prepare concise and well-reasoned reports that provide clear recommendations backed by facts, ensuring that all protocols are followed accurately. Not only will you oversee high-level CEI projects, but you’ll also be instrumental in planning and delivering training on investigative protocols that empower agency personnel to create equitable workplaces. Additionally, you’ll use your supervisory skills to guide and develop junior attorneys and interns while fostering a supportive and collegial environment. In a city as dynamic as New York, you’ll have the chance to leave an impact that reaches across various agencies, helping to cultivate a diverse and inclusive workforce. So, if you’re passionate about equality and compliance, and you’re excited about making a significant difference in public service, then this role could be just what you’re looking for at DCAS.

Frequently Asked Questions (FAQs) for Investigations and Compliance Officer Role at City of New York
What does the Investigations and Compliance Officer do at DCAS?

As an Investigations and Compliance Officer at DCAS, your role is to manage EEO investigations, provide guidance to agency EEO Officers, and ensure compliance with workplace non-discrimination policies. You will conduct investigations into complaints, prepare detailed reports, and oversee high-level EEO projects that promote diversity and inclusion across city agencies.

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What qualifications are required for the Investigations and Compliance Officer at DCAS?

To qualify for the Investigations and Compliance Officer position at DCAS, candidates must be admitted to the New York State Bar and have legal experience, either as an agency attorney or comparable experience in employment law. Additionally, a strong understanding of federal, state, and local EEO laws is essential.

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What are the preferred skills for the Investigations and Compliance Officer role at DCAS?

Preferred skills for the Investigations and Compliance Officer at DCAS include in-depth knowledge of EEO laws, experience in conducting complex investigations, familiarity with interview techniques, and the ability to develop compliance policies. Candidates with experience in handling EEO complaints at regulatory venues will excel in this position.

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What benefits does DCAS offer for the Investigations and Compliance Officer position?

DCAS offers an attractive compensation package for the Investigations and Compliance Officer position, with a salary range of $89,613.00 to $103,055.00. Additionally, as a city employee, you may be eligible for federal student loan forgiveness programs and a comprehensive benefits package, fostering financial stability and professional growth.

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What kind of training does an Investigations and Compliance Officer receive at DCAS?

Investigations and Compliance Officers at DCAS receive training in investigative protocols, EEO policies, and complaint handling methodologies. This role also provides opportunities for professional development in equity and inclusion practices, supporting a continuous learning environment!

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Common Interview Questions for Investigations and Compliance Officer
How do you approach managing multiple complex EEO investigations?

When managing multiple complex EEO investigations, my approach involves prioritization based on urgency, ensuring that each case receives appropriate attention and thoroughness. I use a systematic methodology to track progress and maintain open communication with relevant stakeholders to facilitate effective resolutions.

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Can you describe your experience with EEO policy implementation?

I have extensive experience in EEO policy implementation, which includes drafting guidelines, conducting trainings, and overseeing compliance auditing. I believe in promoting proactive communication with agency leaders to ensure a thorough understanding of policy across all levels of an organization.

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What strategies do you use for conducting effective interviews during investigations?

Effective interviews are crucial in investigations. I utilize open-ended questions and sensitive approaches to foster a comfortable environment for interviewees, allowing them to share their experiences openly. I also ensure that I adhere to due process principles throughout the interviewing process.

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How do you stay updated on federal and state employment law changes?

To stay updated on employment law changes, I regularly attend seminars, subscribe to legal journals, and participate in EEO-related webinars. Networking with other compliance professionals also gives me exposure to emerging trends and legal interpretations that can affect practice.

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What is your method for preparing investigative reports?

When preparing investigative reports, I ensure they are structured, concise, and supported by evidence. I include all relevant facts, maintain an objective tone, and provide actionable recommendations to guide decision-making on the cases investigated.

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How would you handle a situation involving a high-level employee in a discrimination complaint?

In a situation involving a high-level employee in a discrimination complaint, I would ensure impartiality and fairness in handling the investigation. Maintaining confidentiality and seeking input from legal counsel would also be critical to avoid any potential conflicts or misinterpretation.

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Can you explain your experience supervising legal teams or interns?

I have had the opportunity to supervise both legal teams and interns by fostering a collaborative environment. I emphasize mentorship, providing constructive feedback, and ensuring that team members are aligned with established goals and best practices to enhance their professional development.

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What role does training play in maintaining compliance within city agencies?

Training plays a fundamental role in maintaining compliance within city agencies by educating employees about EEO policies and procedures. This not only reduces the likelihood of violations but also creates a culture of awareness and accountability across all levels of the organization.

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How do you manage the relationship between City agencies and personnel related to EEO matters?

Managing relationships between City agencies and personnel regarding EEO matters involves proactive communication, regular check-ins, and offering guidance on best practices for compliance. I aim to be a reliable resource while ensuring transparency and collaboration in resolving any issues.

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What challenges have you faced in conducting EEO investigations, and how did you overcome them?

Challenges in conducting EEO investigations often include resistance from subjects or lack of documentation. I overcome these hurdles by employing empathetic listening techniques to build trust and actively seeking corroborative information through diverse sources to enrich the investigation's findings.

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DATE POSTED
December 14, 2024

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