Seeking Bodily Injury Claims Adjusters - job 1 of 2

As a Bodily Injury Claims Adjuster at Morgan & Morgan, your primary responsibilities include daily interactions with clients, ordering medical records, obtaining necessary documentation for injury claims, and negotiating settlements with insurance carriers. You'll also manage case files from intake to closing, ensuring everything is organized and up-to-date.

To be considered for the Bodily Injury Claims Adjuster role at Morgan & Morgan, you should have a Bachelor’s degree (preferred), at least 2 years of experience in a legal or insurance role, strong negotiation skills, and the ability to multitask effectively while maintaining attention to detail.

Morgan & Morgan supports its Bodily Injury Claims Adjusters by providing comprehensive training, access to advanced tools and resources, and a collaborative work environment. Additionally, we offer a competitive benefits package, including medical coverage, a 401(k) plan, and paid time off.

Key skills essential for success as a Bodily Injury Claims Adjuster at Morgan & Morgan include strong communication abilities, excellent organizational skills, the ability to work under pressure, and a customer-centric mindset. A proactive approach and collaborative nature are also critical for this role.

The work environment for Bodily Injury Claims Adjusters at Morgan & Morgan is fast-paced and supportive, emphasizing teamwork and client-centered approaches. Each team member plays a crucial role in serving our clients, and we foster a culture of respect, professionalism, and a commitment to our mission.

In answering this question, share specific examples of your experience in managing bodily injury claims, detailing the types of cases you handled, your role in the process, and any successful outcomes or lessons learned.

Discuss your negotiation style, highlighting techniques you employ to advocate for clients effectively. Provide an example of a successful negotiation you conducted, focusing on the strategies that led to a favorable outcome.

Outline your organizational techniques for case management, such as maintaining detailed records, regular follow-ups with clients and medical providers, and proactive communication. Mention any tools or software you use to stay organized.

Convey your approach to conflict resolution, emphasizing empathy, active listening, and problem-solving skills. Share a past experience where you successfully navigated a tough client interaction.

Explain your process for reviewing medical records, focusing on identifying key information that supports a case, such as the extent of injuries and treatment courses. Mention how this impacts your overall strategy.

Share your methods for keeping up-to-date on legal changes, such as attending industry conferences, participating in professional organizations, and reading relevant publications in the field of personal injury law.

Provide a detailed example of a case you worked on, focusing on the challenges faced, the negotiation process, and how you reached a successful settlement for your client.

Emphasize the importance of empathy in understanding clients' situations and building strong relationships. Share how empathy has influenced your approach in handling claims and supporting clients.

Discuss your strategies for prioritizing tasks, such as using organizational tools, setting deadlines, and focusing on high-impact cases. Provide an example of how you've effectively managed workload in the past.

Share your admiration for Morgan & Morgan's commitment to consumer rights, your alignment with their mission, and how you believe your skills and values fit within the company culture.