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Warehouse Manager - Second Shift

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Achieve given team performance goals for Warehouse operations. The goals will include inventory management, receiving, and materials movement-related metrics. This position is responsible for overseeing personnel, administration of the warehouse operations, and inventory management functions related to receiving, warehouse, WIP, and pack-out activities.

Roles & Responsibilities:

  • Ensure 3PL provider has appropriate staffing levels of warehouse personnel to help ISI business requirements, follows ISI handling procedures, meets high-quality standards, production schedules, operations dept goals, and productivity requirements
  • Maintain documented procedures to define Receiving, Material Movement and Storage, Kitting, and Shipping roles and responsibilities
  • Maintain data compliant with SOX and regulatory controls, including records for timeliness and accuracy of Inventory, Receiving, and Shipping
  • Examine and correct issues related to FG and NPI storage quantities and shipped material
  • Optimize operational efficiencies through the application of Lean practices, which include (but are not limited to):
  • Capacity management and investigation of workloads, identification and elimination of waste in all Warehouse operations
  • Development of carrier and supplier community activities that help internal flow improvements
  • Provide vision and direction to the workgroup and drive training to Lean Material flow practices
  • Ensure optimal inventory levels of commodities are maintained to meet production requirements
  • Drive Planning and Purchasing to reduce both backorder and overstock situations
  • Ensure that company procedures, including SOX and FDA requirements, are followed
  • Responsible for managing employee training record completion and status. Evaluate and provide annual performance feedback to direct reports and provide interim counseling to ensure performance criteria are met
  • Implement Short-Term Problem Containment and Long-Term Corrective Action for Shortages and Missed Shipments
  • Drive continuous improvement of current systems and processes and work closely with production planning and management to optimize the value stream opportunities
  • Accountable for Cycle Counts of required locations per published schedules
  • Performance to Budget Interface with and help: manufacturing, quality control, finance, planning, field service, and order management

Qualifications

Skills, Experience, Education, & Training:

  • Minimum Bachelor's degree and /or equivalent applicable work experience
  • Minimum of 5-7 years experience in Manufacturing and/or RMA operations, preferably in large capital equipment or medical device industry
  • Proficient in the use of personal computers and SAP to perform daily work
  • Familiar with the Microsoft Office suite of programs and MRP systems
  • QAD and Agile experience preferred
  • Proven track record of being an effective Supervisor in a fast-paced manufacturing company
  • Demonstrated knowledge of Kanban systems, kitting, and other Lean material flow practices
  • Demonstrates concern for precision and thoroughness
  • Proven ability to consistently manage a team to achieve stretch goals and priorities
  • Ability to provide positive direction by encouraging peers to commit to high-quality and performance standards
  • Ability to handle multiple tasks and projects successfully
  • Superb communication skills, including written and verbal instruction
  • Effectively manages task breakdown, helps keep individual contributors on task, player-coach, and can step in and perform complex tasks
  • In-depth knowledge of inventory control systems and processes and root cause analysis
  • Professional knowledge of safety requirements and material handling equipment operation
  • Knowledge of WMS systems is a plus
  • Ability to be flexible in job duties as the new facility ramps up into full production
  • We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity
  • It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be calculated based on several factors, including experience, skills, and qualifications

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Manager - Second Shift, Intuitive

If you're a passionate leader ready to make an impact, Intuitive's Warehouse Manager - Second Shift position in Peachtree Corners, GA, might be the right opportunity for you! At Intuitive, we believe in enhancing lives through minimally invasive care, and for over 25 years, we have pioneered robotic-assisted surgery while nurturing a diverse and inclusive culture. As a Warehouse Manager, you will play a crucial role in achieving our warehouse operations goals, which include inventory management and streamlining materials movement. Your responsibilities will involve overseeing warehouse personnel, ensuring compliance with quality standards, and optimizing operational efficiencies using Lean practices. Passion for continuous improvement and a knack for developing your team's skills will be essential in driving performance and maintaining optimal inventory levels. You'll manage various aspects of warehouse operations, from receiving and shipping to ensuring accurate documentation. Collaborating closely with manufacturing and planning departments, you'll be responsible for solving challenges related to storage quantities and improving flow efficiencies. If you have at least five years of experience in manufacturing or RMA operations, preferably in the medical device industry, along with a Bachelor's degree, your expertise will be highly valued here. At Intuitive, we not only invest in our employees' growth but also promote a culture of integrity and innovation. If you're ready to leverage your skills in a dynamic environment and make a difference in healthcare, we invite you to join our mission!

Frequently Asked Questions (FAQs) for Warehouse Manager - Second Shift Role at Intuitive
What are the key responsibilities of a Warehouse Manager at Intuitive?

As a Warehouse Manager at Intuitive, your key responsibilities include overseeing warehouse personnel, managing inventory levels, ensuring compliance with quality standards, and implementing Lean practices to optimize operations. You'll focus on achieving team performance goals related to materials management and work closely with internal departments to enhance efficiency.

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What qualifications do I need to apply for the Warehouse Manager position at Intuitive?

To apply for the Warehouse Manager - Second Shift position at Intuitive, you should possess a Bachelor’s degree and have at least 5-7 years of experience in manufacturing or RMA operations, ideally in the medical device industry. Familiarity with SAP and Lean principles, along with strong leadership skills, is also essential.

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What type of work environment can I expect as a Warehouse Manager at Intuitive?

Intuitive fosters a dynamic and inclusive work environment where collaboration and innovation are encouraged. As Warehouse Manager, you’ll work in fast-paced conditions while leading a diverse team focused on achieving performance goals and implementing process improvements.

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How does Intuitive support career growth for Warehouse Managers?

At Intuitive, we are committed to investing in our employees' professional growth. As a Warehouse Manager, you will benefit from ongoing training and development opportunities, mentorship, and a supportive culture that encourages you to reach your highest potential within the organization.

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What role does Lean practice play in the Warehouse Manager position at Intuitive?

Lean practices are central to the Warehouse Manager role at Intuitive. You'll be responsible for implementing strategies to eliminate waste, enhance efficiency, and drive continuous improvement in warehouse operations, contributing to our overall goal of excellence in minimally invasive care.

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Common Interview Questions for Warehouse Manager - Second Shift
Can you describe your experience with inventory management systems as a Warehouse Manager?

In my previous role, I utilized various inventory management systems, including SAP, to track stock levels, manage orders, and forecast needs. I ensured data compliance and accuracy which directly impacted the efficiency of warehouse operations.

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How do you ensure compliance with safety regulations in a warehouse setting?

I prioritize safety by conducting regular training and audits to ensure all team members adhere to safety protocols. I also emphasize the importance of reporting hazards immediately to maintain a safe work environment.

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Describe a challenging situation you faced as a Warehouse Manager and how you resolved it.

I once faced a significant backlog due to unexpected shipment volumes. I implemented a temporary overtime strategy, optimized staff assignments based on skill levels, and enhanced communication with suppliers, which effectively resolved the issue within a week.

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What Lean practices have you successfully implemented in your previous roles?

I implemented Kanban systems and streamlined processes to reduce waste and improve efficiency in material flow. These initiatives not only increased productivity but also fostered a culture of continuous improvement among my team.

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How do you motivate your team to achieve warehouse performance goals?

I believe in setting clear and achievable goals while providing regular feedback. Recognizing achievements and fostering an open dialogue encourages my team to strive for excellence and stay engaged in their work.

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What experience do you have in managing cross-functional teams?

I have collaborated with production, quality control, and planning teams frequently. This involved aligning objectives, addressing discrepancies, and facilitating communication to ensure smooth operation across departments.

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How would you handle an underperforming employee in the warehouse?

I would first have a one-on-one conversation to understand any challenges they face. Then, I would provide specific feedback and work together to create a performance improvement plan, offering support throughout the process.

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What does your process for training new warehouse staff look like?

My process includes a structured on-boarding program that covers safety protocols, operations procedures, and hands-on training. I believe mentorship is crucial, so I pair new hires with experienced team members for guidance.

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How do you track and measure warehouse performance?

I utilize key performance indicators (KPIs) like order accuracy, inventory turnover, and shipping times to track performance. Regular review meetings help adjust strategies as needed and recognize high performers.

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What strategies do you use for effective problem-solving in warehouse operations?

I employ a data-driven approach, analyzing the root causes of issues and involving my team in brainstorming sessions to explore solutions. Continuous feedback helps refine our processes and prevent similar problems from arising.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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Full-time, on-site
DATE POSTED
April 22, 2025

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