Dual Site Community Manager Manufactured Housing Communities

As a Dual Site Community Manager at Investment Property Group, your main responsibilities include overseeing the daily operations of our manufactured housing communities, ensuring compliance with regulatory laws, maintaining high occupancy levels, and fostering a positive living environment for residents. You'll also coordinate with vendors, manage resident relations, and implement policies that keep our communities thriving.

To become a successful Dual Site Community Manager with Investment Property Group, candidates should have over a year of experience managing manufactured housing or multifamily communities of 100+ units. Strong skills in leasing, financial management, and resident relations are required, along with proficiency in software such as ManageAmerica and Microsoft products. A valid driver's license is also necessary, and being bilingual in Spanish is a plus!

The Dual Site Community Manager position at Investment Property Group offers competitive benefits, including a salary of $75,000 annually, free housing, and utilities. Other perks include comprehensive medical, dental, and vision insurance, a 401K plan, life insurance, four weeks of PTO, a health savings account, and a referral program to reward you for bringing talented individuals to our team.

Investment Property Group promotes a positive company culture through its eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service, and Diversity. This culture encourages collaboration, support among team members, and an environment where innovation and personal growth are fostered. We believe that a happy team leads to satisfied residents, making the communities we manage vibrant and welcoming.

The Dual Site Community Manager role at Investment Property Group typically follows a Monday to Friday work schedule from 8 am to 5 pm. This consistent schedule allows for work-life balance while ensuring that community needs are met during business hours.

When answering this question, focus on your organizational skills and detail how you prioritize tasks. Discuss your experience in handling resident requests, overseeing maintenance, and staying compliant with regulations. Providing examples of successful past experiences will help illustrate your management style.

In answering this, emphasize your ability to listen actively and approach conflicts calmly. Share a specific instance where you successfully resolved a resident dispute by facilitating communication, ensuring all parties felt heard, and finding an agreeable solution.

Highlight your marketing strategies and customer service focus in your response. Mention your experience with outreach programs, strengthening community relationships, and creating appealing living environments that attract prospective residents.

Discuss your meticulous approach to staying informed on regulatory changes and your method for implementing compliance protocols within the communities you manage. Provide examples of previous successes in maintaining compliance standards and educating staff.

Talk about your familiarity with managing budgets related to maintenance, operational costs, and financial reporting. Be prepared to discuss specific software you've used, how you track expenditures, and how you ensure that communities are financially healthy.

For this question, share your ideas about organizing community events, creating communication channels for resident feedback, and actively promoting resident engagement. Discuss how these initiatives can improve satisfaction and create a sense of belonging.

Choose a project that showcases your leadership and strategic planning. Discuss the challenges faced, your innovative solution, outcomes, and positive impacts on the community—be prepared with measurable results if possible.

Explain your experience with vendor management and your approach to building strong relationships. Discuss how you communicate expectations, monitor performance, and ensure service quality to maintain positive working relationships.

Share key qualities such as excellent communication skills, empathy, leadership, and adaptability. Use examples to show how these traits have contributed to your success in previous roles and your effectiveness in managing other community aspects.

If applicable, describe your experience using bilingual skills, particularly Spanish, to enhance communication with residents. Discuss how this ability has facilitated better relationships and understanding within the community.