Store Manager - Brea Mall

The Store Manager at Alo in Brea Mall is responsible for leading all aspects of the store's operations. This includes developing and executing retail strategies, overseeing sales and service, managing team development, and ensuring strong visual merchandising standards. The Store Manager plays a vital role in creating a positive work environment while consistently achieving business goals.

To apply for the Store Manager position at Alo, candidates should have a minimum of 5 years of retail or related industry leadership experience. A working knowledge of MS Office, extraordinary interpersonal skills, and an entrepreneurial spirit are essential. Additionally, candidates should embody Alo’s guiding principles and demonstrate a proactive approach in driving business outcomes.

Alo is committed to developing its Store Managers through comprehensive training programs and mentorship opportunities. The Store Manager is also responsible for performance management and creating career progression plans for their colleagues to ensure retention and growth. Alo promotes an environment of accountability, inclusivity, and continuous learning.

Store Managers at Alo enjoy various perks including a generous employee discount on products, free membership to Alo Moves, competitive medical, dental, and vision plans, a clothing allowance, and a 401K with company matching. Additionally, Store Managers are eligible for monthly incentives and free yoga classes at any Alo Sanctuary.

The base salary for Store Managers at Alo ranges from $75,000 to $90,000 per year, with additional compensation potential through monthly store incentives. This range represents one component of Alo's comprehensive total rewards package, which includes various employee benefits designed to support overall well-being.

When answering this question, focus on your ability to inspire and empower your team. Discuss strategies you use to foster collaboration and accountability, making sure to link your style back to Alo's mission of mindful movement and creating a positive work environment.

Share a specific strategy that led to measurable results, such as increased sales or improved customer engagement. Highlight your analytical skills and how you leveraged data to make informed decisions that benefited the store's performance.

Discuss your methods for communication and team-building exercises that reinforce Alo's guiding principles. Emphasize the importance of each team member understanding the company's mission to create a cohesive and aligned workforce.

Explain your approach to conflict resolution, emphasizing empathy, active listening, and the commitment to finding a solution. This showcases your problem-solving skills and ability to maintain customer satisfaction, aligning with Alo's customer-first philosophy.

Provide insights into your organizational skills and time management strategies. Discuss how you identify critical tasks, leverage your team effectively, and ensure productivity without compromising customer service.

Highlight your commitment to mentorship and continuous improvement. Discuss how you would tailor your coaching style to each team member's strengths and development needs, fostering an environment of growth and retention.

Discuss specific Key Performance Indicators (KPIs) that you monitor, such as sales targets, customer satisfaction scores, and inventory management. This demonstrates your data-driven approach and ability to align performance with business strategies.

Explain your methods for inspecting inventory levels and implementing visual merchandising practices that reflect the Alo brand. This shows your keen attention to detail and commitment to maintaining high standards in the store.

Share your thoughts on Alo’s emphasis on mindful movement and creating a community around wellness. Highlight your knowledge of the brand's mission and how it resonates with customers, enriching their shopping experience.

Discuss your planning strategies for managing staff schedules, delegating tasks, and ensuring efficient operations during busy times. Highlight the importance of maintaining team morale and customer service excellence even under pressure.