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Key Account Manager, New England

ABOUT USThere are more than 9 million immunocompromised people in the United States. Almost half a million of those represent a population that are moderately to severely immunocompromised and at highest risk for severe COVID-19, including stem cell and solid organ transplant patients as well as those with hematologic cancers.At Invivyd, Inc., we take those numbers very seriously and we come to work each day on a mission to deliver protection from serious viral infectious diseases, beginning with SARS-CoV-2. Our proprietary INVYMAB™ platform approach combines state-of-the-art viral surveillance and predictive modeling with advanced antibody engineering, designed to facilitate the rapid, serial generation of new monoclonal antibodies (mAbs).Join an incredible team of innovators, disrupters, predictive modelers, and antibody engineers who embrace a shared sense of ownership, a passion to save lives, think boldly and creatively, take targeted risks, are unafraid of failure, and welcome change as a positive catalyst to new opportunities.Be part of making a difference. Be part of Invivyd.Position summary: Key Account Manager, New England (Hartford, New Haven, Waterbury, Westchester, Livingston)Do you want to join us in helping to rapidly and perpetually deliver antibody-based therapies that protect vulnerable people from the devastating consequences of circulating viral threats, beginning with SARS-CoV-2? We have an exciting new in-house opportunity for a Key Account Manager who will play a pivotal role at Invivyd. This is an incredible opportunity for someone who is passionate about making a difference for patients, executing successful sales strategies and supporting a culture of adaptability and compliance. The Key Account Manager will be responsible for the execution of territory business plans and educating on approved messages to a variety of customers.Responsibilities include, but are not limited to, the following:• The Key Account Manager is responsible for providing disease and product information to our customers by acting as a key business owner of Invivyd resources and solutions for a variety of customers, including community hospitals, local infusion centers, and healthcare provider (HCP) targets outside of academic institutions/centers and is accountable for working collaboratively to help ensure customer inquiries are resolved.• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solution• Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients• Collaborate with Strategic Account Manager and cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagementsRequired Experience• Bachelor's degree from an accredited college/university. and a minimum of 5 years in the biopharma industry• Proven track record of consistent high performance, and well versed in navigating and successfully selling to Academic medical centers, community hematology and oncology, rheumatology, infectious disease and other clinicians who diagnose and treat SARS COV 2 and key customer segments• Ability to travel approximately 70% over assigned geography is required, with the ability to drive and/or fly within the territory• Candidates must live within the stated territory• Strong ability to communicate clinical product information• Diverse experience and exposure to Reimbursement, Buy-and-Bill, Specialty Pharmacies, and IDNs is required• Strong understanding and experience with following the laws, regulations, and industry codes (e.g., the PhRMA Code on Interactions with Healthcare Professionals) that govern appropriate interactions with Healthcare Professionals and Healthcare Organizations. Projects a professional, ethical image and character of the Company.• Must be results oriented and can demonstrate time management skills• Possess a broad understanding of case management, and selling a medical benefit product• Has experience working with community hospitals and healthcare provider (HCP) targets, and new product launches• Experience working with location infusion centers preferred• Demonstrated effective time management, organizational and interpersonal skills to prioritize opportunities• Proven winning attitude and experience demonstrated by sales numbers that consistently beat quotas, Presidents Club wins and other awards wonAt Invivyd we strive to create a welcoming and inclusive environment. Here all applicants will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics.Invivyd is proud to be an equal opportunity employer.We do not accept unsolicited resumes from agencies.
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What You Should Know About Key Account Manager, New England, Invivyd

Are you ready to make a significant impact in the biopharma industry? Invivyd, located in Hartford, CT, is searching for a passionate Key Account Manager for the New England region! You'll be at the forefront of our mission to deliver groundbreaking antibody-based therapies, starting with SARS-CoV-2, to protect vulnerable individuals. As the Key Account Manager, you'll engage with community hospitals, local infusion centers, and healthcare provider targets to ensure they have access to the life-saving products we offer. Your role will involve executing territory business plans, educating customers on our innovative solutions, and facilitating clinical discussions that drive action for patient care. You'll collaborate with strategic account partners, utilizing market insights to craft effective strategies for driving product demand. The role demands a proactive individual with a minimum of 5 years of biopharma experience, a solid understanding of healthcare regulations, and a strong track record of sales success. If you're motivated by results and eager to work in an environment that embraces change and innovation, this is the opportunity for you! Join us and help redefine the future of patient care at Invivyd.

Frequently Asked Questions (FAQs) for Key Account Manager, New England Role at Invivyd
What responsibilities does the Key Account Manager at Invivyd have?

The Key Account Manager at Invivyd plays a crucial role in executing territory business plans, educating various customers about our products, and cultivating clinical dialogue that compels action towards patient care. You'll be responsible for providing disease and product information, collaborating with strategic partners, and developing strategic business plans to meet the needs of healthcare providers.

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What experience is required for the Key Account Manager position at Invivyd?

Invivyd seeks candidates with a Bachelor’s degree and at least 5 years of experience in the biopharma industry. A proven sales track record, particularly in healthcare settings such as community hospitals and infusion centers, along with familiarity with reimbursement and regulatory compliance, is essential to be competitive for this role.

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What is the travel requirement for the Key Account Manager role at Invivyd?

The Key Account Manager position requires approximately 70% travel within the assigned New England territory. This could include travel by car or plane depending on the locations of the healthcare providers you will be engaging with.

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How does the Key Account Manager at Invivyd contribute to patient care?

The Key Account Manager at Invivyd plays a vital role in enhancing patient care by ensuring healthcare providers have access to our innovative antibody therapies. By facilitating dialogue and addressing any obstacles that may arise, the Key Account Manager helps healthcare providers act in the best interests of their patients, ultimately improving outcomes.

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What skills are important for a Key Account Manager at Invivyd?

Successful candidates for the Key Account Manager position at Invivyd should possess strong communication skills for conveying clinical product information effectively, excellent time management and organizational abilities, and a results-driven attitude. A broad understanding of case management and medical benefit selling is also important for success in this role.

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Common Interview Questions for Key Account Manager, New England
Can you describe your experience with key account management in the biopharma industry?

When discussing your experience with key account management, highlight specific achievements in building relationships with healthcare providers, driving product demand, and successfully executing territory business plans. Be sure to mention any instances where you overcame challenges or demonstrated adaptability.

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How do you approach building relationships with healthcare professionals?

Building relationships with healthcare professionals requires a thorough approach; begin by understanding their needs and priorities. Establish trust through consistent and transparent communication and provide valuable insights that could aid in patient care decisions.

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What strategies do you use to educate healthcare providers about new products?

When educating healthcare providers about new products, I focus on presenting clear, evidence-based information complemented by real-world applications. Utilizing case studies or testimonials can also help convey the practical benefits and efficacy of the products.

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How do you stay compliant while promoting medical products?

Staying compliant involves being well-versed in industry regulations and ethical standards. I prioritize ongoing education on compliance guidelines and ensure that my communications incorporate relevant laws and regulations, paying close attention to the PhRMA Code.

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Describe a time when you had to resolve a conflict with a customer.

In resolving a conflict with a customer, I first listen carefully to their concerns without interruption. My approach involves acknowledging the issue, seeking to understand their perspective, and collaboratively working towards a solution that aligns with our product offerings and the customer's needs.

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Can you discuss a successful sales strategy you implemented for a previous position?

I focused on data-driven approaches where I analyzed customer insights to identify gaps in service or product delivery. By tailoring my sales strategy to meet those needs, I significantly increased engagement and surpassed sales quotas.

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How do you balance multiple accounts in your territory?

Balancing multiple accounts involves prioritization and organization. I utilize digital tools for scheduling, set clear timelines for follow-ups, and ensure that I allocate enough time to each account while being flexible to address any urgent needs.

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What motivates you in a sales position, specifically in biopharma?

My motivation comes from making a difference in patient care. Knowing that my efforts can lead to improved health outcomes for vulnerable populations inspires me to excel in my sales role at Invivyd.

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What do you think sets Invivyd apart from other biopharma companies?

Invivyd's commitment to innovation, especially with its proprietary INVYMAB™ platform, sets it apart. The focus on protecting those at highest risk from viral diseases represents a meaningful mission that resonates with both employees and healthcare providers.

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How do you leverage data in your key account management?

I leverage data by analyzing market trends, customer behavior, and sales performance metrics. By using data to inform my strategies, I can identify opportunities for growth and adjust my approach based on real-time insights to better serve my accounts.

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Invivyd is on a mission to rapidly and perpetually deliver antibody-based therapies that protect vulnerable people from the devastating consequences of circulating viral threats, beginning with SARS-CoV-2. By pairing state-of-the-art viral survei...

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DATE POSTED
December 1, 2024

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