Account Executive

Join us. Let’s make a direct impact in healthcare.

Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

Who we are:

Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

What you’ll do:

The Account Executive will be a master relationship manager, developing deep and trusted relationships with C-Suite executives and main stakeholders across their assigned customer base; the AE seeks to understand the strategic objectives of the health system and how Iodine’s value proposition will accelerate results. The Account Executive is a master in the art of differentiating Iodine from competitors, handling objections, discovering pain points and delivering solutions to clients. You’re good at balancing the needs of stakeholders and communicating with C-level decision makers, even in high-intensity scenarios.   In this role, you will:

• Manage and expand  a book of business with non-profit and for profit health systems, including academic and teaching hospitals

• Collaborate with Iodine Executive Partners, Customer Success Managers, Directors and VP, Client Product Managers, and Executive Sales Leadership to renew and expand Iodine’s full portfolio of offerings

• Build and nurture deep long-term strategic relationships with C-suite members and executive contacts across multiple roles within Iodine’s client base; serve as a trusted advisor and leading light for Iodine within the Healthcare Industry

• Further develop reference able clients and assist in the creation of case studies to highlight both ROI and customer satisfaction

• Appropriately leverage all internal resources to resolve any customer issues

• Negotiate and execute complex renewal contracts; Maintain  accurate and timely forecasts for all renewal and expansion opportunities.

• Develop and update a pathway to signature plan for each renewal and expansion opportunity 

• Collaborate and develop a strategic plan for each account that incorporates renewal, upsell, and value added activities.

• Introduce new and evolving products to key accounts, as part of Iodine’s product roadmap and evolution

What we’d love to see:

• Bachelor’s degree required, Master’s Degree Preferred (MBA, MPH, MHA)

• 10+ years of experience in Account Executive, Account Management or similar scope role interacting with C-Suite client executives and stakeholders

• Minimum of 10  years of experience in healthcare, ideally working with provider organizations and healthcare technology

• Domain knowledge of the health care delivery space with hands on experience working with hospitals, health systems, payers or other adjacent players in the health care delivery infrastructure.

• Strong track record of upsells and cross-sells of product portfolio YOY into client base

• Ability to navigate throughout a complex health system, understanding various roles and responsibilities, uncover any delays with legal and contracting and build a pathway to signature for each expansion opportunity and renewal

• Previous SaaS based sales experience required

• Strong track record of managing client renewals

• Ability to see around corners, interpret client strategy and commentary to assess risks and opportunities to expand value delivery and relationship

• Proven ability to generate, cultivate and leverage real C-Suite level client relationships to further partnership and increase contract value over time

• Ability to communicate complex concepts to high level executives, distilled for proper digestion at that level of the organization

• Capable of suggesting and creating content and presentations to engineer valuable conversations with client executives

• Ability to develop client specific strategic plans - internally and externally facing, that articulate YOY value growth and how we will engage with the client to deliver that value

• Experience working in a fast growth, fast paced mid-stage company environment

• Ability to deal with ambiguity - knowing that playbooks are not always yet created and they might be responsible for creating them

• High level of professionalism, respect for clients and colleagues in line with Iodine values.

Preferred Requirements:

• Revenue Cycle Management Content Knowledge is a plus

• SalesForce, Gainsight and GoogleSuite experience 

• AI sales experience

What we offer:

• Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.

• Telehealth Services: Convenient access to telehealth services tailored for remote work.

• Savings Accounts: Tax-advantaged savings accounts for healthcare and dependent care expenses.

• Ancillary Benefits: Life, AD&D, and disability insurance paid by Iodine for peace of mind.

• Retirement Plan: Competitive 401(k) retirement plan with a considerable company match.

• Extra Life Insurance: Optional additional life insurance coverage for you and your dependents.

• Accident Insurance: Financial protection against unexpected accidents and critical health issues.

• Critical Illness Insurance: Provides financial support for medical costs and living expenses during serious illness.

• Hospital Indemnity Insurance: Additional support for hospital-related expenses through indemnity insurance.

• Pet Insurance: Affordable options for discounted pet insurance.

• Legal and Identity Protection: Legal and ID theft protection to safeguard personal information.

• Employee Assistance: Confidential employee assistance program for personal and professional challenges.

• Education Allowance: Annual funding for educational pursuits and continuing education to support professional development and skill enhancement.

• Reimbursements: Annual reimbursement for eligible wellness expenses, monthly reimbursement for cell phone and WiFi costs, and a one-time equipment allowance for creating a comfortable home office.
  

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin  and on our website at www.iodinesoftware.com.