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Project Manager, eCOA, Fixed-Term

Project Manager, eCOA

Fixed term contract - 12 months (maternity cover)

Location: UK, home-based

We are seeking a Project Manager to manage delivery of eCOA projects to internal and external clients .                                                     
 

Job Overview
Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).

Responsibility 

  • Manage day to day implementation of eCOA projects
  • Manage internal staff to support customer projects and manage internal service projects
  • Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle
  • Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards
  • Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid
  • Work in close collaboration with the internal or external project stakeholders to achieve the study goals
  • Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
  • Communicate effectively with customers to identify needs and propose solutions
  • Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
  • Provide technical direction for the development, design, and systems integration for customer engagements
  • Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
  • Provide regular updates and reports to Sponsor and IQVIA upper management
  • Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items
  • Implement and monitor a risk management plan at the project level (raise to program level, as necessary)
  • Implement corrective actions as needed to maintain project performance • Identifies opportunities for improving and streamlining projects
  • Manage vendor relationship and tasks
  • Manages the Lessons Learned process throughout the project lifecycle
  • Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
  • Manage project team members across multiple locations and time zones
  • International Travel required as needed

  
Education, skills and experience required 

  • Bachelor Degree or equivalent  
  • A thorough understanding of Project Management principles - PMP / PRINCE II certification is a plus
  • In-depth project management experience ideally within clinical research
  • Experience and understanding of the clinical research environment and GCP principles
  • Strong leadership, diplomatic and motivational skills
  • Open, transparent and excellent communication skills, fluency in English both verbal and written
  • Proven ability to work creatively and analytically in a problem-solving environment 
  • Excellent in planning, organizing and monitoring
  • Self-motivated, decisive, with the ability to adapt to change and competing demands
  • Able to communicate and deal effectively with all levels of the organization Confident and comfortable with public speaking in front of a large and diversified audience. Ability to adjust presentation material for differing audience
  • Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)
  • Strong working knowledge of Microsoft Office tools

This role is not eligible for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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Average salary estimate

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What You Should Know About Project Manager, eCOA, Fixed-Term, IQVIA

Are you an experienced Project Manager looking for an exciting opportunity in the clinical research field? Come join IQVIA as a Project Manager for eCOA on a fixed-term 12-month contract, covering maternity leave. Based in the vibrant city of London, UK, you will play a vital role in managing the delivery of electronic Clinical Outcome Assessments (eCOA) projects for both internal and external clients. You'll have the chance to validate and manage project scope, budgets, and timelines while ensuring high-quality service delivery that adheres to corporate and client standards. In this role, you'll get to collaborate closely with a dynamic team of professionals, strengthening customer relationships and ensuring their needs are met effectively. Your responsibilities will include overseeing daily project implementations, providing technical direction, and actively communicating project statuses to stakeholders. With your strong background in project management—preferably within the clinical research environment—you will employ your leadership skills to foster team collaboration across multiple locations and time zones. Working at IQVIA means being part of a global leader in clinical research services where your contributions will help improve patient outcomes worldwide. If you're ready to take the next step in your career and make an impact, we would love to hear from you!

Frequently Asked Questions (FAQs) for Project Manager, eCOA, Fixed-Term Role at IQVIA
What are the responsibilities of a Project Manager at IQVIA for eCOA?

As a Project Manager for eCOA at IQVIA, you will be responsible for managing the implementation of eCOA projects, overseeing project scope, budgets, timelines, and deliverables. You'll also coordinate internal staff, communicate effectively with stakeholders, and ensure that high-quality service standards are met throughout the project lifecycle.

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What qualifications do I need to apply for the Project Manager position at IQVIA?

To be considered for the Project Manager position at IQVIA, candidates should possess a Bachelor’s degree or equivalent along with in-depth project management experience, ideally within clinical research. Certifications such as PMP or PRINCE II are advantageous. A thorough understanding of project management principles and excellent communication skills are also essential.

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How does the Project Manager at IQVIA ensure project success?

The Project Manager at IQVIA ensures project success by defining and closely monitoring project metrics, maintaining effective communication with clients, and applying appropriate risk management strategies. Regularly reviewing project plans and involving all stakeholders in discussions also contribute to achieving successful outcomes.

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What is the expected work environment for the Project Manager role at IQVIA?

The Project Manager position at IQVIA is home-based in the UK, offering a flexible work environment. You will have the opportunity to collaborate with team members across different locations globally while being able to adapt to varying time zones and project needs.

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Are there any travel requirements for the Project Manager role at IQVIA?

Yes, the Project Manager for eCOA at IQVIA may require international travel as needed. This allows you to meet with stakeholders, clients, and team members across different locations, enhancing collaboration on projects.

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Common Interview Questions for Project Manager, eCOA, Fixed-Term
Can you describe your project management approach as a Project Manager?

When discussing your project management approach, be sure to highlight your ability to define project scope, set clear objectives, and communicate effectively with stakeholders. Emphasize how you use project management tools to monitor progress and mitigate risks.

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How do you handle project scope changes?

Handling scope changes involves assessing the impact on timelines and resources. Be prepared to demonstrate your experience in using change management processes, including obtaining approval for scope modifications and communicating those changes to all stakeholders.

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What techniques do you use to manage project risks?

Discuss your experience in identifying potential risks early in the project lifecycle, implementing risk management plans, and regularly reviewing risk status with the project team. Providing specific examples of past successes can strengthen your response.

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How do you ensure stakeholder engagement throughout a project?

Explain how you regularly communicate with stakeholders through status updates, meetings, and feedback loops. Sharing methods for building strong relationships and understanding stakeholder needs can also bolster your answer.

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What strategies do you employ to keep your project on schedule?

To keep your project on schedule, discuss your techniques for setting realistic timelines, closely monitoring progress, and proactively addressing any delays. Mention the importance of flexibility and reallocating resources as necessary.

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Can you provide an example of a challenging project you managed?

Be ready to share a specific example, focusing on the complexity of the project, the challenges faced, and how you successfully navigated these issues to achieve the project goals. Highlight your leadership and problem-solving skills.

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How do you foster teamwork across different locations?

Describe your experience in using collaboration tools and technology to facilitate communication among team members separated by geographic locations. Sharing specific practices for encouraging a team-oriented culture can be valuable.

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What metrics do you believe are important for measuring project success?

Discuss various metrics such as project completion on time and within budget, stakeholder satisfaction, quality of deliverables, and adherence to project goals. Provide insights into how you have utilized these metrics in past projects.

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How do you prioritize tasks when managing multiple projects?

When managing multiple projects, emphasize your organizational skills and ability to prioritize tasks based on deadlines, project importance, and resource availability. Mention any tools or techniques you use to help manage your workload effectively.

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What role does communication play in your project management style?

Share the significance of communication in fostering understanding and collaboration among project teams and stakeholders. Talk about your emphasis on transparency and regular updates to ensure everyone is aligned with project goals.

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At IQVIA, we believe in pushing the boundaries of human science and data science to help our customers create a healthier world. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health.

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Full-time, remote
DATE POSTED
April 15, 2025

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