IT Help Desk Specialist

Job Title: Task Order Manager/Project manager/IT Helpdesk

Location: Fort Leavenworth, KS

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.

We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.

YSI is seeking a highly qualified Technical Project Manager. The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.

Job Responsibilities:

· The Task Order Manager will provide leadership and guidance to project team members

· Provide onsite helpdesk IT support to customers and clients

· Manage IT equipment and inventory

· Troubleshoot software and hardware issues

· Maintain software, managing updates and patches

· Manage SharePoint application and content

· Bachelors Degree Required, Master’s Degree preferred (Business Administration, Information Technology Management or relevant Computer Science Administration

· This position requires the candidate to work onsite in Fort Leavenworth, Kansas*

Job Types: Full-time, Contract

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Troubleshoot hardware and software issues: 5 years (Preferred)
• Maintain software, managing updates and patches: 5 years (Preferred)
• Helpdesk IT support: 5 years (Preferred)
• Sharepoint: 5 years (Preferred)
• Task order management: 8 years (Preferred)
• Manage IT equipment and inventory: 5 years (Preferred)

Work Location: In person