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Director of Growth

Italic is creating a world of luxury without labels. We believe that luxury today is exclusionary and all about marketing that hurts its customers and manufacturers. Our mission is to create a new model that enables manufacturers to bypass the legacy luxury supply chain and deliver luxury goods with equivalent or better quality directly to consumers. Our customers come to rely on Italic for our quality, timeless design, and radical value.

We are seeking an exceptional Growth Lead to drive Italic's continued evolution as a premium lifestyle brand. As we redefine modern luxury through thoughtful design and uncompromising quality, this role will be instrumental in scaling our business while maintaining our brand's elevated positioning and strong unit economics.

NOTE - This is an intensive individual contributor role for someone who thrives on driving measurable results and shaping business success.

Responsibilities

Strategy & Brand Growth

  • Develop and execute sophisticated growth strategies that align with our premium positioning while driving profitable customer acquisition

  • Lead data-driven initiatives across paid media, email, and organic channels while maintaining our elevated brand voice

  • Design and implement testing frameworks to optimize conversion while preserving our luxury market positioning

  • Partner with creative teams to ensure all growth initiatives reflect our French-inspired contemporary aesthetic

Performance & Analytics

  • Own key performance metrics including CAC, ROAS, and customer LTV across channels

  • Build and optimize multi-channel campaigns targeting our core demographic of sophisticated professionals (28-45)

  • Develop comprehensive reporting systems to track growth initiatives and inform strategic decisions

  • Scale successful programs while maintaining strict profitability requirements

Cross-Functional Leadership

  • Collaborate with product and merchandising teams to align growth strategies with new collection launches

  • Partner with creative to ensure all acquisition materials reflect our intentionally designed, irreverent brand voice

  • Work closely with finance to optimize spending and maintain profitable unit economics

  • Guide email and CRM strategy to foster long-term relationships with our premium customer base

Requirements

Experience

  • 5+ years of growth marketing experience, preferably in premium/luxury DTC brands

  • Proven track record of scaling profitable customer acquisition programs

  • Deep expertise in performance marketing across paid social, search, and emerging channels

  • Experience marketing to affluent consumers with sophisticated taste

Technical Skills

  • Advanced proficiency in analytics platforms (Google Analytics, Looker, etc.)

  • Expert-level knowledge of paid media platforms including Meta, Google, and TikTok

  • Strong understanding of email marketing automation and CRM systems

  • Ability to analyze complex datasets and translate insights into actionable strategies

Essential Qualities

  • Refined aesthetic sensibility and understanding of luxury consumer psychology

  • Outstanding analytical capabilities and attention to detail

  • Proven ability to thrive in fast-paced, metrics-driven environments

  • Exceptional communication skills and cross-functional collaboration abilities

  • Natural drive for excellence and continuous optimization

Culture

Great Brands Start With Great People

Our culture focuses on performance, integrity, and longevity. We believe that the best brands are not grown through sheer force but rather through deliberate decision-making and persistent effort over a long period of time. We are committed to creating a workplace where talented individuals can thrive in building an enduring, beloved brand that we all take pride in.

Inputs Over Outputs

We value the effort and work that goes into achieving results rather than just the end result. We believe that investing in our people and processes will lead to better outcomes while also creating a more sustainable and enjoyable environment.

Flat Hierarchy

Our company has a flat hierarchy and values the input and ideas of all team members. We believe that everyone has the potential to make a significant contribution to the success of the company.

Small Team, Big Opportunities

As a small team, all employees are expected to take ownership in their work. Some might move faster while others are fine with a slower pace. Those who seek to move faster in their career will be able to do so based solely on merit, contribution, and performance.

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CEO of Italic
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Jeremy Cai
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Average salary estimate

$145000 / YEARLY (est.)
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$120000K
$170000K

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What You Should Know About Director of Growth, Italic

Join Italic as the Director of Growth in sunny Los Angeles, where we’re redefining modern luxury with a fresh perspective! At Italic, we're on a mission to dismantle the traditional luxury supply chain, allowing manufacturers to deliver high-quality goods directly to consumers without the excessive markup. In this pivotal role, you'll be the driving force behind our growth strategies, leading the charge on data-driven initiatives across various channels such as paid media, email, and organic. Your creative vision will shine through as you collaborate with our talented teams to ensure all marketing efforts align with our elevated brand positioning and aesthetics. We're looking for someone who thrives in a fast-paced environment and is passionate about scaling a brand that values quality and design equally. If you're ready to take on key performance metrics and craft comprehensive reporting systems to track our initiatives, all while maintaining strict profitability, we want to hear from you! Join us in creating a beloved brand built on performance and integrity, and where every team member has a voice. At Italic, great brands start with great people – could you be our next great contributor?

Frequently Asked Questions (FAQs) for Director of Growth Role at Italic
What are the key responsibilities of the Director of Growth at Italic?

As the Director of Growth at Italic, you'd be responsible for developing and executing growth strategies that align seamlessly with our premium brand ethos. This includes leading data-driven initiatives, optimizing conversion rates, and closely monitoring key performance metrics like customer acquisition cost (CAC) and return on ad spend (ROAS). You’ll also collaborate cross-functionally to ensure all growth initiatives reflect our unique brand aesthetic while fostering long-term customer relationships.

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What qualifications are required for the Director of Growth position at Italic?

To be considered for the Director of Growth role at Italic, candidates should ideally have over 5 years of growth marketing experience, particularly in premium or luxury direct-to-consumer (DTC) brands. A proven track record of scaling profitable customer acquisition programs is essential, coupled with deep expertise in performance marketing across various channels. Strong analytical skills and proficiency in analytics platforms are also crucial.

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How does the Director of Growth influence Italic's brand positioning?

The Director of Growth plays a vital role in shaping Italic's market positioning by crafting sophisticated growth strategies that resonate with our target demographic. This involves leading initiatives that enhance our brand's visibility and customer acquisition while ensuring all marketing campaigns reflect our aesthetic sensibility. By analyzing performance metrics and optimizing campaigns, the Director influences how we connect with and expand our community of luxury consumers.

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What skills enhance success in the Director of Growth role at Italic?

Success in the Director of Growth role at Italic is greatly enhanced by a combination of advanced analytical skills and creative collaboration. Familiarity with analytics tools such as Google Analytics and expertise in paid media platforms are crucial. Additionally, an understanding of luxury consumer psychology and the ability to translate complex datasets into actionable strategies will set a candidate apart. Excellent communication skills and a drive for continuous optimization are also key qualities.

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What does the culture look like for the Director of Growth at Italic?

At Italic, our culture is built on performance, integrity, and the empowerment of our team. As a Director of Growth, you’ll thrive in a flat hierarchy where your ideas and contributions matter. We value the process as much as the outcomes, creating an environment focused on sustainable, long-term growth. Here, your merit and performance are the benchmarks for career advancement, making it an exciting space for driven individuals.

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Common Interview Questions for Director of Growth
How would you approach developing a growth strategy for Italic?

When developing a growth strategy for Italic, I would start by conducting a thorough market analysis to understand current trends in luxury retail and identify target demographics. Based on data, I would propose initiatives for customer acquisition that align with our brand's prestigious image, such as tailored advertising campaigns and strategic partnerships, ensuring they reflect Italic's unique aesthetic.

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Can you describe a successful campaign you implemented in a previous role?

In my previous role, I implemented a multi-channel campaign that resulted in a significant increase in customer acquisition. By integrating email marketing with a targeted social media strategy, we engaged our audience with personalized content that resonated with their luxury lifestyle. This coordinated effort led to a 35% increase in ROAS and solidified long-term customer relationships.

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What metrics do you consider when measuring growth success?

Key metrics I would focus on include customer acquisition cost (CAC), return on ad spend (ROAS), and customer lifetime value (LTV). These metrics provide insight into the effectiveness of our marketing campaigns and customer engagement strategies, helping to ensure that growth initiatives are both profitable and sustainable.

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How do you balance creativity with analytics in growth marketing?

Balancing creativity with analytics involves using data insights to inspire innovative marketing strategies while ensuring they meet performance goals. I approach this by establishing clear KPIs at the start of a campaign and then using real-time analytics to tweak and optimize creative assets, ensuring they resonate with our audience and drive measurable results.

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What experience do you have with CRM systems and email marketing automation?

I have extensive experience with CRM systems and email marketing automation platforms, which I've used to segment audiences and tailor messaging effectively. In my last position, I developed automated email campaigns that nurtured leads through targeted content, significantly increasing engagement and conversion rates.

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How would you ensure that growth initiatives align with Italic's brand voice?

To ensure that growth initiatives align with Italic's brand voice, I would collaborate closely with creative teams during the planning stage. By establishing a clear understanding of our brand identity and aesthetic, I can help craft initiatives that reflect these values, maintaining a cohesive voice across all channels.

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Describe a time when you had to pivot a strategy based on data insights.

In a previous marketing role, data indicated that our target audience was primarily engaging with our content on social media rather than email. Surprised by this, I quickly pivoted our strategy by reallocating budget towards social media advertising and creating campaign-specific content aimed at increasing user engagement, resulting in a 50% increase in conversion rates.

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What methods do you use to analyze complex datasets?

I utilize analytics platforms like Google Analytics and Looker to explore complex datasets. I also leverage visualization tools to identify trends and insights easily. My approach involves breaking down data into digestible segments, allowing me to draw actionable strategies that enhance growth initiatives.

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How do you prioritize multiple growth projects?

Prioritizing multiple growth projects involves assessing each initiative's potential impact on our overall business goals, considering performance metrics, and aligning with the company’s strategic objectives. I often rank projects based on their ROI potential and timelines, ensuring that we focus on initiatives that yield the highest benefits first.

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What do you see as the future of luxury brands in the direct-to-consumer market?

The future of luxury brands in the direct-to-consumer market is likely to center on personalization and transparent supply chains. As consumers become more discerning, luxury brands that can offer tailored experiences while emphasizing quality and sustainability will resonate deeply. Brands like Italic that focus on direct engagement with consumers will thrive by creating authentic relationships and meeting their sophisticated needs.

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To source, develop, and curate the highest quality products at the lowest prices.We believe people are happier, healthier, and more fulfilled when they can afford to live well.

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Full-time, on-site
DATE POSTED
December 3, 2024

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