Account Manager - Direct

As an Account Manager - Direct at JCDecaux, your primary responsibilities include managing proactive sales conversations with clients, driving new business opportunities, maintaining revenue performance, and assisting coordinators with booking confirmations. You'll also collaborate closely with the Group Sales Manager to understand client needs and promote our advertising collateral effectively.

The ideal candidate for the Account Manager - Direct position at JCDecaux should possess a demonstrated sales background, preferably with media experience. Additionally, intermediate Microsoft Office skills and strong communication abilities are essential to excel in this role. Problem-solving skills and an eagerness to engage with direct clients are also crucial attributes.

At JCDecaux, we are committed to the personal and professional development of our employees. As an Account Manager - Direct, you’ll have access to comprehensive training opportunities, personalized development plans, and various courses designed to help you reach your full potential. We also celebrate your milestones with benefits like additional annual leave and wellness days.

While each day can be quite different, an Account Manager - Direct at JCDecaux can expect to engage in sales discussions, manage KPIs, identify new business leads, and collaborate with the team on strategy documents. You’ll also conduct client education sessions on new products and maintain pipeline forecasting, making every day a dynamic experience.

Employees in the Account Manager - Direct position at JCDecaux enjoy a range of benefits, including the opportunity to earn additional annual leave, bonuse programs, volunteer days, and extensive training resources. We also prioritize employee health and wellbeing with fully supported hybrid working arrangements and initiatives that foster diversity and inclusion.

To prioritize my sales pipeline effectively, I assess leads based on their potential revenue, urgency, and fit with our products. I believe in maintaining a structured approach—using CRM software to track conversations, setting reminders for follow-ups, and regularly updating my strategies to focus on high-potential prospects.

In a challenging sales situation, I once faced a client hesitating to renew due to budget constraints. I arranged a meeting to understand their concerns better, listened carefully, and proposed a tailored solution that offered value while addressing their budget limitations. This approach not only retained the client but deepened our relationship.

To uncover new business opportunities, I leverage data analysis to understand market trends and conduct competitor research. Networking and attending industry events are also vital for building relationships. Additionally, I encourage brainstorming sessions with my team to brainstorm innovative campaign ideas that resonate with potential clients.

Managing multiple accounts requires strong organizational skills and the ability to prioritize. I utilize task management tools to keep track of deadlines and deliverables, creating personalized follow-up schedules for each client. Clear communication and setting expectations upfront help ensure that every client feels valued and attended to.

Data-driven selling involves leveraging insights to tailor my approach to clients. I utilize analytics tools to gauge campaign performances and client interactions, allowing me to present data-backed recommendations. This not only helps clients see the value in our solutions but also positions me as a trusted advisor, improving conversion rates.

I believe in taking an informative yet engaging approach when educating clients about new products. This can include personalized presentations that highlight benefits specific to their business needs, as well as sharing case studies or testimonials. Interactive demos are also effective, allowing clients to see first-hand how our solutions can drive success.

My strong sales background combined with my passion for direct client engagement positions me as an excellent fit for the Account Manager - Direct role at JCDecaux. I thrive on forging meaningful relationships and delivering innovative solutions. Coupled with my problem-solving skills and proactive mindset, I am excited to contribute to your team.

To maintain accurate pipeline forecasting, I regularly update my forecast data based on current client discussions, market trends, and expected timelines. Consistently reviewing my pipeline also allows me to adjust strategies as needed, ensuring that I have a clear view of revenue expectations and can proactively manage any risks.

Teamwork is essential for success as an Account Manager. Collaborating with my peers fosters a creative environment where ideas can flourish. I believe in sharing insights and strategies, leveraging each team member's strengths to deliver the best outcomes for our clients. Together, we can achieve more than we could individually.

My journey into account management was inspired by my fascination with relationships and how they impact business growth. I love connecting with clients, understanding their challenges, and crafting solutions that meet their needs. The dynamic nature of this field keeps me engaged and fuels my passion for driving results.