Business Analyst

As a Business Analyst at JD Group, your responsibilities will include leading requirements workshops, building relationships with stakeholders, and driving the elicitation and documentation of requirements. You'll also prioritize business needs, validate alignment with project objectives, and own and manage the Agile backlog. Ensuring high-quality deliverables and supporting fellow BA team members will be key parts of your role.

To become a Business Analyst at JD Group, you should have strong business analysis experience, ideally in ecommerce, retail, or supply chain environments. Familiarity with Agile methodologies is essential, along with certification in Agile practices or professional business analysis certifications. Excellent communication, facilitation, and problem-solving skills are also highly desirable.

At JD Group, the Business Analyst role comes with a strong emphasis on personal development. You will have structured opportunities for training, mentoring, and skill enhancement, allowing you to explore your career aspirations and set objectives with your manager. Whether through workshops or coaching, your growth is a priority in our culture of continuous learning.

The Business Analyst position at JD Group follows a hybrid working model, with four days spent in the office and one day working remotely. This setup allows for effective collaboration with team members while also providing flexibility in your working environment.

As a Business Analyst at JD Group, you'll find a supportive and inclusive team atmosphere where collaboration is key. We prioritize togetherness and engagement, promoting a culture where everyone can thrive and contribute to our collective success. You’ll be encouraged to share knowledge, motivate others, and grow both personally and professionally.

When answering, focus on specific projects where you successfully implemented Agile principles. Discuss how you prioritized backlogs, collaborated with Product Owners, and adapted to changes quickly. Emphasize your understanding of Scrum ceremonies and how they contributed to project success.

Explain your strategies for building relationships and managing expectations. Discuss your experience in tailoring communication styles based on stakeholder needs and how you keep them informed throughout the project lifecycle.

Be prepared to discuss various techniques such as interviews, workshops, surveys, and observation. Provide examples of how you employed these techniques effectively in past projects to elicit clear, actionable requirements.

Talk about the importance of validation and verification processes. Describe how you involve stakeholders in reviewing requirements and the techniques you use to gather feedback to make necessary adjustments before moving forward.

Share a specific example where you used your communication and negotiation skills to mediate differing opinions. Highlight the importance of listening, understanding different perspectives, and finding a compromise that satisfied stakeholders while staying aligned with project objectives.

Discuss your approach to prioritization, including the criteria you use such as business value, risk, urgency, and stakeholder input. Mention any tools or frameworks you employ to organize and rank requirements effectively.

Explain the key performance indicators (KPIs) you consider, such as stakeholder satisfaction, the timeliness of deliverables, and the extent to which project goals were met. Share examples of how you gathered data to evaluate project success.

Illustrate your proficiency in process mapping by discussing specific projects where you mapped out workflows. Detail the tools you used and how the outputs contributed to improving team processes or project efficiency.

Detail your approach towards tailoring your communication. Provide examples of how you adapt technical jargon for non-technical stakeholders or change your presentation style based on the audience while maintaining clarity and engagement.

Express your admiration for the JD Group's commitment to continuous improvement and innovation in the retail space. Share how your skills align with their goals, and your enthusiasm for contributing to a people-centric and digitally driven organization.