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Chief of Staff - job 1 of 2

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction, and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and teammates from companies like McKinsey, Bain, BCG, Better, Nerdwallet etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Chief of Staff to work directly with our cofounder/CEO, Art Agrawal. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing Art's efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the CEO’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business. 

As the Chief of Staff, you'll own special projects and will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a CEO. You will be exposed to every function at Jerry (product, operations, finance, engineering, data, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business. If you’re looking for an opportunity to greatly accelerate your career trajectory, we’d love to hear from you!

How you will make an impact:

  • Identify and implement process improvements to streamline cross-functional operations, enabling Jerry to scale efficiently while maintaining a high-performance culture

  • Act as our CEO’s liaison, ensuring clear communication with internal teams and external partners, while effectively managing expectations and timelines

  • Build and maintain reports and dashboards to track company performance metrics, providing actionable insights to our CEO and leadership team to inform decision-making

  • Lead and oversee high-priority projects from concept to execution, working closely with different teams to ensure alignment with company goals

Preferred experience:

  • 6+ years of experience; ideally a mix of management consulting, venture capital, or private equity, and product, business operations, strategy or growth

  • Bachelor's degree in a STEM, economics, or related discipline

  • Must be located in the San Francisco Bay area or willing to relocate (you will be working on-site at our Palo Alto office)

What we are looking for:

  • Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.

  • Owner: No challenge is too complex, no issue is too hard.

  • Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

  • Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

  • Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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CEO of Jerry
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Art Agrawal
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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Chief of Staff, Jerry

Are you ready to step into an exciting role as the Chief of Staff at Jerry in Palo Alto? In this pivotal position, you’ll be working closely with our cofounder and CEO, Art Agrawal, to tackle significant operational challenges while promoting streamlined efficiencies across the organization. Imagine being an extension of Art himself, prioritizing crucial meetings, and facilitating seamless communication between teams to drive alignment on major initiatives. At Jerry, we are on an exhilarating journey to innovate and disrupt a remarkable $2 trillion market, aiming to scale our operations to a $5 billion business. With an incredible $240 million in funding and an astounding 40x revenue growth in just four years, this is your chance to join a talented team of former leaders from top firms like McKinsey and BCG. You’ll have the unique opportunity to oversee special projects while gaining insights into every aspect of our business—from product development to marketing. If you're an organized, data-driven problem solver with a knack for effective communication and a passion for growth, Jerry is the place to accelerate your career. We’re looking for someone with 6+ years of experience in management consulting or related fields and a willingness to navigate the challenges that come with a fast-paced startup environment. If this sounds like you, let’s revolutionize the car ownership experience together!

Frequently Asked Questions (FAQs) for Chief of Staff Role at Jerry
What are the primary responsibilities of a Chief of Staff at Jerry?

As a Chief of Staff at Jerry, your primary responsibilities involve acting as a liaison for our CEO, prioritizing his communications, managing expectations, and overseeing high-impact projects. You will streamline processes, improve operational efficiencies, and ensure alignment across various teams within the organization.

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What qualifications do I need to apply for the Chief of Staff position at Jerry?

To be considered for the Chief of Staff position at Jerry, candidates should have at least 6 years of relevant experience in areas like management consulting or business operations, along with a Bachelor's degree in a STEM or related discipline. Experience in venture capital or private equity is also preferred.

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How does the Chief of Staff contribute to the success of Jerry?

The Chief of Staff plays a crucial role in driving the success of Jerry by identifying and resolving bottlenecks for the CEO, leading high-priority projects, and ensuring that the teams are aligned with the company's strategic goals. This position allows you to directly influence the operational direction and efficiency of the company.

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What kind of experience is ideal for the Chief of Staff role at Jerry?

Ideal candidates for the Chief of Staff role at Jerry should possess a blend of management consulting, product, and operational experience. An analytical mindset and strong decision-making skills are essential for navigating complex business challenges in a rapidly growing environment.

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What can I expect from working at Jerry as a Chief of Staff?

Working at Jerry as a Chief of Staff means being immersed in a fast-paced, innovative environment where you'll be exposed to different functions within the company. You'll collaborate with talented professionals, drive significant initiatives, and play a key role in helping Jerry scale effectively.

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Common Interview Questions for Chief of Staff
Can you describe a time when you identified and implemented a process improvement?

When answering this question, share a specific example where you assessed a process, identified inefficiencies, and implemented a solution that led to measurable improvements. Emphasize your analytical skills and collaborative approach in working with teams to achieve the results.

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How do you prioritize tasks and projects in a fast-paced environment?

It's important to demonstrate your organizational skills by discussing how you assess urgency and importance in tasks. Explain your process for maintaining a clear schedule, using tools for tracking, and communicating effectively with your team to ensure alignment.

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How would you approach decision-making in high-stakes situations?

Highlight your ability to leverage data for informed decision-making but also discuss how you balance this with intuition when data is limited. Describe a situation where you successfully navigated such a challenge with poise and decisiveness.

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What strategies do you use to foster trust and credibility with executive teams?

To foster trust and credibility, it's crucial to communicate transparently, keep commitments, and engage actively with team members. Share experiences where you built strong relationships through consistent engagement and a focus on collaboration and shared goals.

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Describe your experience with managing cross-functional projects.

Discuss examples where you led cross-functional initiatives, emphasizing your role in ensuring the teams were aligned and worked collaboratively. Highlight your ability to resolve conflicts and keep projects on track toward achieving business objectives.

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How do you ensure effective communication between the CEO and other teams?

Address this by explaining methods you use to create clear lines of communication, such as regular updates, structured meetings, and feedback channels. Emphasize your ability to tailor messages for different audiences to enhance understanding and engagement.

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What tools or methods do you utilize to track performance metrics?

Mention specific tools you've used for KPI tracking and reporting, like dashboards or project management software. Discuss how you analyze these metrics to inform decision-making and improve operational effectiveness.

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Can you give an example of a challenging situation you faced and how you resolved it?

Select a well-documented challenge that demonstrates your analytical and problem-solving skills. Explain the steps you took to analyze the situation, the actions implemented, and the positive outcome achieved.

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What makes you an ideal candidate for the Chief of Staff position at Jerry?

Summarize your relevant experiences, particularly focusing on your strategic thinking, analytical capabilities, and communication skills. Highlight your passion for innovation and how your background is aligned with Jerry’s mission to disrupt the automotive market.

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How do you balance short-term goals with long-term strategy?

Explain your approach to aligning immediate actions with the broader strategic vision. Discuss prioritization techniques that allow you to address urgent needs while ensuring that they fit within the larger company goals.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

402 jobs
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 22, 2024

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