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Senior HR Business Partner - job 1 of 7

You could work anywhere. Why us?• Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)• Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.• Disrupt a massive market and take us to a $5B business in the next few years• Be immersed in a talent-dense environment and greatly accelerate your career growthAbout the opportunity:We are looking for a Senior HR Business Partner who is energized by working with a high caliber team and passionate about delivering meaningful business impact to join us! Reporting directly to our VP, People Operations, you will be instrumental in elevating our organizational talent density and ensuring that every department continues to operate at an extremely high level. Partnering closely with our entire executive suite and people leaders across all functions, you will own talent development, supporting our leaders on all performance management and career development initiatives, helping our leaders navigate difficult decisions, and ensure that our team members have the resources and support to achieve their ambitious goals. Through your influence, you will play a critical role in scaling our talent as we go from 5M to 50M customers and become a $5B business in the next few years.Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 5 countries.How you will make an impact:• Work closely with our VP, People Operations and our leadership team to drive our entire performance review and performance management process; act as a thought partner and provide guidance to our people managers on goal setting, goal attainment and personnel decisions while ensuring that we continue to raise the bar on our talent and performance standards• Partner with executive leadership to identify gaps, ideate on near term and long term solutions, and execute on initiatives to elevate our employee retention and engagement• Champion and elevate Jerry’s culture through multiple employee touchpoints including recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction• Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture• Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentationPreferred experience:• Bachelor’s degree in Human Resources or a related discipline• 5+ years of experience in human resources or people operations with a focus on talent development in a fast-paced, high-growth startup environment• Deep knowledge of employment laws and human resources regulations• HR certification (e.g., SHRM-CP, PHR) strongly preferredIdeal profile:• You are a true business-centric thought partner and are principled about making the right decisions to move the company forward• You are a first principles thinker and have very good judgment• You act with the highest level of integrity• You are diplomatic and tactful, even under intense pressure and in the most challenging situationsWhile we appreciate your interest and application, only applicants under consideration will be contacted.Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.comAbout Jerry:Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets.Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.Compensation Range: $130K - $180K
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What You Should Know About Senior HR Business Partner, Jerry

At Jerry, we're looking for a Senior HR Business Partner who is ready to take on an exciting challenge and make a real impact in a pre-IPO startup that’s set to revolutionize car ownership management. Picture this: working alongside industry leaders from big names like Nvidia and Wayfair, you’ll help us scale our ambitious vision from 5 million customers to a staggering 50 million! Your role will be vital as you partner with our VP of People Operations, playing a key part in enhancing our talent density and performance standards. You’ll collaborate with executives and people leaders to develop talent, tackle performance management, and make important personnel decisions. Your expertise will guide our team members towards achieving their goals in a supportive environment that values their aspirations. If you have a rich background in human resources, especially in fast-paced startups where you've thrived in talent development and employee engagement, we want you to join our dynamic team. You'll be influential in cultivating a positive workplace culture, navigating employee concerns with empathy, and ensuring compliance with applicable labor laws. Our mission at Jerry is to create the go-to AllCar™ app that optimizes every aspect of car ownership, and we need innovative minds like yours to help us get there. So, if you're ready to leap into a role that not only enhances your career but also contributes to something larger, we encourage you to apply for this Senior HR Business Partner position. Together, we can elevate Jerry to new heights!

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Jerry
What responsibilities does the Senior HR Business Partner at Jerry have?

As a Senior HR Business Partner at Jerry, your responsibilities encompass collaborating with the leadership team to oversee the performance review process, guiding managers on goal setting, and ensuring all initiatives elevate employee retention and engagement. You will also foster a healthy workplace culture by addressing employee concerns, organizing feedback sessions, and implementing recognition programs.

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What qualifications are required for the Senior HR Business Partner position at Jerry?

To qualify for the Senior HR Business Partner role at Jerry, you should have a Bachelor’s degree in Human Resources or a related field, along with at least 5 years of experience in HR or people operations focused on talent development. Deep knowledge of employment laws and HR regulations is essential, as well as an HR certification like SHRM-CP or PHR.

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How does the Senior HR Business Partner contribute to Jerry's culture?

The Senior HR Business Partner plays a crucial role in shaping Jerry's culture by driving employee engagement initiatives, conducting regular surveys to gather feedback, and championing recognition programs. They ensure that employee voices are heard and foster a positive, inclusive workplace environment that aligns with Jerry's core values.

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What makes Jerry an attractive place to work for a Senior HR Business Partner?

Jerry stands out as an ideal workplace for a Senior HR Business Partner due to its dynamic, fast-paced startup environment, substantial funding, and a mission to disrupt the car ownership market. You'll be part of a passionate team, working on innovative solutions that harness AI and ML to elevate customer experiences while also having opportunities for personal career growth.

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What career growth opportunities exist for the Senior HR Business Partner at Jerry?

The Senior HR Business Partner at Jerry will find ample career growth opportunities as they engage with high-caliber leaders and influence the company’s trajectory in a rapidly evolving market. With plans to expand from 5M to 50M customers, the role is designed to elevate your skills in strategic talent management and foster a deeper understanding of the operational side of a growing business.

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Common Interview Questions for Senior HR Business Partner
How do you approach performance management as a Senior HR Business Partner?

In preparing for this question, focus on highlighting your previous experience in performance management processes and the importance of aligning individual and organizational goals. Describe how you utilize regular feedback, structured reviews, and coaching to enhance employee performance and drive engagement.

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Can you give an example of how you improved employee engagement in a past role?

To effectively answer this question, share a specific example where you identified engagement challenges and implemented strategies that resulted in measurable improvements. It's essential to explain the steps you took, the collaboration with management, and the final impact on employee morale.

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What strategies would you employ to ensure compliance with labor laws at Jerry?

Discuss your understanding of labor laws and regulations and your experience in developing compliant HR policies. Emphasize ongoing training, regular audits, and staying informed of legal changes to manage compliance effectively.

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How would you handle a difficult employee situation?

When answering this question, convey your approach to conflict resolution. Highlight the importance of listening actively, employing empathy, and considering the involvement of HR policies. Real-life examples of conflict management can significantly bolster your answer.

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What tools or methods do you prefer for talent development?

Describe the various tools and frameworks you find effective for talent development, such as performance reviews, mentoring programs, and continuous learning opportunities. Moreover, talk about personalizing development plans based on individual employee aspirations.

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How do you prioritize competing HR initiatives?

Talk about your ability to assess the overall business impact of various HR initiatives. Describe your decision-making process, whether it's based on data analysis, employee feedback, or alignment with corporate strategy.

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How do you ensure effective communication across teams?

Focus on your proactive approach to communication, utilizing various channels like team meetings, newsletters, and digital platforms. Explain how clear, transparent messaging fosters collaboration and builds trust within and across teams.

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What do you believe are the key components of a successful employee recognition program?

Share your insights into developing effective recognition programs by emphasizing the need for timely and meaningful acknowledgment, alignment with company values, and incorporating employee feedback. Discuss how these components can influence morale and productivity.

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In what ways would you adapt HR strategies to a high-growth startup environment?

Illustrate your understanding of the unique challenges faced by high-growth startups and how you would tailor HR strategies accordingly. Highlight your flexibility, innovative mindset, and willingness to experiment with new solutions that address the dynamics of rapid scaling.

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Why do you want to work as a Senior HR Business Partner at Jerry?

Express your excitement about Jerry's mission and growth trajectory. Tie in your interest in working within a tech-driven environment and emphasize the alignment of your personal values with Jerry’s commitment to innovation and enhancing customer experiences in the automotive sector.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 15, 2024

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