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Senior People Business Partner - job 1 of 4

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior People Business Partner to join our small and mighty People Operations team! As Jerry rapidly expands its employee base, it is now crucial more than ever that we revitalize our HR processes to better support the growth and success of Jerrians. Reporting directly to the VP of People Operations, you will oversee key touch points of the employee journey, including onboarding and offboarding, performance management, initiative planning and execution, and more. Your success in inspiring employees to pursue meaningful and impactful careers is pivotal to steering Jerry to a $5B business by 2030.

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How you will make an impact:

  • Work alongside the VP, People Operations to develop and execute on various People initiatives throughout the employee lifecycle

  • Champion Jerry’s culture through multiple touch points such as recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction 

  • Oversee the performance appraisal process, provide guidance to managers on setting goals and expectations, and ensure Jerry’s talent bar is held to a high standard

  • Collaborate with executive leadership to improve work relations, build morale, and increase employee retention and engagement

  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture

  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation

  • Oversee and manage all aspects of immigration process, including visa applications, renewals and compliance

Preferred experience:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field

  • Master’s Degree in HR, IO psychology, or a related field preferred

  • Minimum of 5 years of experience in HR or people operations, with a focus on talent management and employee relations

  • Strong knowledge of HR laws and regulations

  • Excellent communication and interpersonal skills

  • Proven ability to manage multiple tasks and projects simultaneously

  • Strong problem-solving and conflict-resolution skills

  • HR certification (e.g., SHRM-CP, PHR) is strongly preferred

  • Experience in a fast-paced, high-growth company

Who you are:

  • Has exceptional verbal and written communication and interpersonal skills

  • Comfortable communicating with C-Suite, leadership, and frontline workers

  • Can multitask and prioritize easily without compromising attention to detail

  • Applies solid judgment and ensures integrity, compliance, and confidentiality while handling highly sensitive information

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Senior People Business Partner, Jerry

Welcome to Jerry, where we're on a mission to revolutionize car ownership with our all-in-one AllCar™ app! We're currently in search of an ambitious Senior People Business Partner to join our dynamic People Operations team in the vibrant San Francisco Bay Area. As a key player in our HR strategy, you’ll have the unique opportunity to work directly alongside our VP of People Operations, collaborating to elevate every aspect of the employee experience. Imagine overseeing crucial touchpoints of the employee journey from onboarding through to performance management, all while inspiring Jerrians to thrive in their careers. Your expertise will be invaluable as you help steer Jerry towards our goal of becoming a $5B business by 2030, tapping into the $2T car ownership market. Given our rapid growth—40X revenue increase and over 5 million satisfied customers—you’ll find yourself in a fast-paced, talent-rich environment full of opportunities. You’ll collaborate with executive leadership to boost morale, retention, and employee engagement, while also ensuring compliance with labor laws and HR best practices. Plus, you’ll get to champion our unique culture through engaging recognition programs and regular feedback sessions. If you're ready to accelerate your career while making a meaningful impact, Jerry is the place for you!

Frequently Asked Questions (FAQs) for Senior People Business Partner Role at Jerry
What does a Senior People Business Partner at Jerry do?

As a Senior People Business Partner at Jerry, you will oversee critical touchpoints in the employee journey, such as onboarding, performance management, and initiative planning. You will work closely with the VP of People Operations to develop and execute various people initiatives that promote engagement and satisfaction among employees.

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What qualifications are needed for the Senior People Business Partner role at Jerry?

Candidates for the Senior People Business Partner position at Jerry should ideally hold a bachelor's degree in Human Resources or a related field, with a master’s degree being preferable. A minimum of 5 years in HR or people operations, particularly in talent management, is essential, along with strong knowledge of HR laws and regulations.

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How can I prepare for an interview for the Senior People Business Partner position at Jerry?

To excel in an interview for the Senior People Business Partner role at Jerry, candidates should review key HR practices, case studies on employee engagement, and think about their past experiences that demonstrate solid judgment and problem-solving skills. Preparedness to discuss how you’d handle employee concerns empathically would also be beneficial.

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What is the work culture like at Jerry for a Senior People Business Partner?

The work culture at Jerry is described as innovative and collaborative, where teamwork and open communication thrive. As a Senior People Business Partner, you will be immersed in a talent-dense environment that fosters rapid career growth while championing inclusivity and feedback across all levels of the organization.

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What challenges might I face as a Senior People Business Partner at Jerry?

Challenges for a Senior People Business Partner at Jerry may include addressing employee grievances with sensitivity, managing numerous HR initiatives simultaneously, and ensuring compliance with evolving labor laws. However, these challenges present opportunities for impactful contributions and professional development.

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What types of initiatives will a Senior People Business Partner lead at Jerry?

As a Senior People Business Partner at Jerry, you will lead initiatives that enhance employee engagement, from developing recognition programs to conducting regular surveys. Your role will also involve collaborating with leadership to ensure that performance appraisals and talent management strategies align with the company’s ambitious growth goals.

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Why is the Senior People Business Partner role important at Jerry?

The Senior People Business Partner role is crucial at Jerry as it directly impacts employee satisfaction and retention, influencing the overall business success. By revitalizing HR processes and fostering a positive workplace culture, this position supports Jerry's growth trajectory as it ventures towards becoming a $5B business.

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Common Interview Questions for Senior People Business Partner
Can you describe your experience with performance management?

In answering this question, provide specific examples of how you have implemented performance management systems in previous roles. Highlight methods you’ve used to set goals, conduct regular reviews, and improve employee performance that aligns with company objectives.

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How do you ensure that HR policies comply with labor laws?

Discuss your approach to staying informed about labor laws and regulations. You could outline your practices such as regular training for HR staff, audits of HR policies, and collaboration with legal experts to ensure compliance in all HR activities.

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What strategies do you use to foster employee engagement?

Share various strategies you have employed to boost engagement, such as implementing feedback mechanisms, recognition programs, and team-building activities. Provide examples of what has worked in your previous experiences and the positive outcomes of those initiatives.

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How do you handle employee conflict and grievances?

Explain your conflict resolution strategy, emphasizing your ability to listen, empathize, and mediate discussions between involved parties. Provide an example of a challenging situation you’ve navigated successfully to demonstrate your skills.

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Describe your experience working with executive leadership on HR initiatives.

Detail your history collaborating with C-level executives on HR strategies, showing your understanding of business objectives. Provide specific examples of initiatives you have led that required executive sponsorship and how those impacted the organization.

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How do you measure the effectiveness of HR initiatives?

Discuss metrics you’ve used in the past, such as employee turnover rates, engagement survey results, and performance metrics, tying them back to the HR initiatives you've implemented. Share how you have adjusted strategies based on analysis of these metrics.

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What is your approach to talent management?

Outline your methodology for identifying, developing, and retaining top talent. Discuss specific practices you’ve used to create talent pipelines, succession plans, and professional development opportunities for employees.

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How do you communicate company culture to new employees?

Talk about the various methods you've used to integrate new hires into the company culture, including onboarding processes, mentorship programs, and company events that embody your organization's values and mission.

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What are your views on diversity and inclusion in the workplace?

Share your perspective on the importance of diversity and inclusion. Discuss steps you've taken to promote D&I in previous roles, such as initiatives, training programs, or policy changes.

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What tools or software do you use in HR operations?

Mention the HRIS (Human Resource Information Systems) or other software tools you have experience with to manage HR processes. Describe how you utilize technology to streamline HR functions and improve employee experience.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

277 jobs
MATCH
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 24, 2024

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