Senior Product Manager, New Product (Remote/Hybrid) - job 2 of 7

As a Senior Product Manager at Jerry, the main responsibilities revolve around the development and implementation of Propelix, our GenAI prompt engineering platform. You'll engage directly with early customers, gather insights to refine our product-market fit, and drive the development of new features and integrations. Additionally, you will own the customer implementation process, ensuring their success and satisfaction while managing all aspects of the Propelix product to establish its leadership in the insurance sector.

To apply for the Senior Product Manager position at Jerry, candidates should have a Bachelor's degree in a rigorous discipline and possess 5-10 years of experience. This ideally includes structured problem-solving experience, like consulting or VC, followed by experience in building products at an early-stage B2B SaaS startup. Skills in systems thinking, project management, and effective communication are also crucial for success in this role.

The Senior Product Manager role is critical to Jerry's success as it involves driving product innovation and customer engagement for Propelix. By identifying customer needs and refining our offerings, the product manager helps ensure that the technology not only meets market demands but also enhances Jerry's reputation as a leader in AI-driven automotive solutions. This role directly impacts our growth trajectory and helps us reach ambitious business objectives.

At Jerry, you can expect a vibrant and talent-dense work environment that encourages innovation and collaboration. As a Senior Product Manager, you will work with passionate and egoless individuals who are dedicated to solving real-world problems. This supportive culture fosters professional growth and offers the chance to learn from colleagues with diverse experiences in top tech companies, all while contributing to exciting projects with a tangible impact.

As a Senior Product Manager at Jerry, you will have significant career growth opportunities due to the fast-paced and evolving nature of our startup. You’ll be positioned at the forefront of product development, able to leverage insights from customer interactions to drive the future of Propelix. The direct involvement with leadership and cross-functional teams will not only enhance your skill set but also pave the way for advancement into more senior roles as the company expands.

When asked about gathering customer feedback, highlight your structured approach that may involve conducting interviews, surveys, and usability testing. Emphasize the importance of asking open-ended questions to understand customer pain points, and share examples of how you have effectively used this feedback to inform product decisions.

In answering this question, outline your methodical approach to creating a product roadmap. Discuss how you prioritize features based on customer needs, market trends, and business goals, and include your experience in using Agile methodologies to adapt and evolve the roadmap as necessary.

When addressing conflicts among stakeholders, explain your strategy for open communication and finding common ground. Share examples from your experience where you effectively mediated between different perspectives and how maintaining a user-centric focus helped resolve disputes.

In your response, stipulate the key performance indicators (KPIs) you rely on to assess product success. This could include user engagement, retention rates, and customer feedback scores. Provide examples of how you've utilized data to inform decisions and iterate on product strategy.

When discussing a challenging product experience, focus on your ability to analyze what went wrong and the lessons learned. Emphasize how you gathered insights, iterated on the product, and implemented changes that eventually led to improved outcomes.

In response to this question, discuss your awareness of current trends in AI, such as personalized user experiences, automation in customer service, and the importance of ethical AI practices. Offer insights based on credible sources to present your knowledge as a thought leader.

Describe your method for prioritizing features, which could involve frameworks like RICE (Reach, Impact, Confidence, Effort) or MoSCoW. Share examples of situations where you've successfully applied these methods to align team efforts with strategic goals.

Highlight your emphasis on communication and collaboration for ensuring alignment. Discuss strategies such as regular cross-functional meetings and sharing insights from customer feedback that keep both teams informed and working towards common objectives.

In your answer, elaborate on your user-centered design philosophy. Discuss techniques you've applied, such as user testing, personas, and iterative design, to ensure that user experience is a top priority throughout the product development lifecycle.

When answering this question, convey your passion for Jerry’s mission to innovate car ownership and your excitement about the opportunities for growth within a pre-IPO startup. Share specific aspects of the role that align with your interests and how you envision contributing to the company's journey.