Analyst, Consumer Products and Solution

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Analyst, Consumer Products & Solutions will be a key member of the agile Consumer Products, Platforms and Solutions team that is responsible for shaping the organization’s product strategies and the development of new product solutions in the Canadian marketplace. The Product and Solutions team also works collaboratively with issuing and acquiring clients to support product launches and innovations.

The successful candidate will work as part of a team that leads the introduction and implementation of Visa’s consumer products in Canada. They will be experienced and adept at supporting complex projects, demonstrating creativity and acumen in building and selling solutions to clients, and issue resolution. The candidate will be able to identify opportunities, turn ideas into strategies, and secure alignment internally and externally. They will be able to communicate effectively at an executive level and at a project team level. Experience in product deployment and strong end to end execution is preferred. Extensive collaboration and ability to build strong working relationships locally and cross-region will be critical to success. Intellectual curiosity and ability to spot market trends will be key.

This position is based in Toronto and will report to the Director, Consumer Products. This individual will work locally across functional groups and will collaborate with Visa’s NA Product and Global Product teams, clients and technology partners. The payments industry is a rapidly changing industry, with a diverse client base, and the nature of the work may be fluid and evolve based on market needs.

Essential Functions

Support product initiatives, including:

• Drive development and execution of the product strategy balancing commercial and technical acumen effectively to lead to a successful launch and/or ongoing product management
• Support client engagements during the sales process, solution development, agreements, implementation, and for go live & post-implementation support
• Support product roadmap and prioritization
• Track key business metrics, manage product scorecards, and support product plans
• Work and coordinate with cross-functional, local, regional, and global teams to build networks and identify opportunities, scope out engagements, secure resources and deploy programs
• Keep abreast of industry trends and the competitive landscape in the payments space, and ensure products are tailored to the evolving needs and challenges of clients
• Identify opportunities, turn ideas into strategies, and secure alignment internally and externally
• Collaborate closely with research partners and Visa Consulting & Analytics to bring strong consumer product insights, market trends, and recommendations to clients
• Provide subject matter expertise, insights, and recommendations to the Canadian organization

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualification

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualification

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD), ideally at a financial institution, payment network, consulting, technology, or travel and lifestyle benefits organization
• Product management expertise with strong understanding of product development lifecycle, including planning, product management, development and deploying solutions preferably with an agile development team
• Demonstrated program/project management and strong negotiation skills
• Ability to write product requirements including detailed use cases
• Experience in creating and operating seamless customer experiences
• Strong detail orientation, ensuring the highest level of quality and rigor throughout all internal and external stakeholder communications
• Self-motivated, intellectually curious, results-oriented, with the ability to progress multiple priorities concurrently
• Ability to work independently with limited supervision
• Experience creating enhanced customer experiences with a focus on digital journeys
• Strong interpersonal and communication skills and ability to work collaboratively and influence without authority
• Highly developed verbal and written skills to deliver concise emails and compelling presentations

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.