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PreSales Solutions Consultant

Company Description

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

We are looking for a technically savvy and commercially aware Sales Engineers (SE’s) to join our growing EMEA team. As a Sales Engineer, you will actively drive and manage the technical positioning and evaluation phases of the sales process and will be an integral member of the team working as the key advisor and advocate for Jitterbit’s products and solutions - helping prospective customers achieve their business outcomes.

As a Sales Engineer (SE), you will support sales productivity and deal flow by securing the “technical close” in complex solutions. The SE collaborates with Sales, Customer Success, Professional Services, Engineering and other technical support resources to ensure we continue to meet & exceed our exciting growth targets.

In order to be successful in this role, you must be able to articulate technology in both technical and non-technical terms and be comfortable communicating the value that Jitterbit is able to deliver. We are looking for a proven performer who can establish & maintain strong relationships throughout the sales cycle, and who demonstrates a passion for technology and also understands the needs of the customer.

Sales Engineers are an integral part of our customers’ success as well as the success of our company.

Responsibilities:

  • Attend and participate in customer discovery calls with Account Executives 
  • Responsible for development and delivery of platform demonstrations & managed-trials
  • Undertake ‘Proof of Concept’ projects which are often part of our pre-sales process
  • Responsible for representing the Jitterbit platform to prospects/customers at webinars and at field events such as conferences, seminars, etc.
  • Respond to functional and technical elements of RFIs/RFPs
  • Convince customers, prospects and partners of the technical validity and value-add of our solution at all levels within these organizations
  • Create repeatable and reusable content/collateral
  • Provide technical consulting advice for in-flight projects to both clients and our internal Professional Services team
  • Provide feedback to Product Management and Engineering teams
  • Suggest process improvements to help drive further efficiency gains (improved conversion ratios)

Qualifications

  • C1/C2 English language skills (verbal and written)
  • 2 years minimum experience in pre-sales / customer-facing technical support roles
  • Strong background in technology, preferably in the low-code, data integration and/or API space
  • Working knowledge of SOAP and RESTful APIs
  • Salesforce.com integration experience is desirable but not essential
  • Working knowledge of popular ERPs such as SAP, NetSuite, Oracle, Microsoft is a plus
  • Passion for learning new technologies and trends, coupled with the ability to rapidly absorb new information/put new concepts into play
  • Strong presentation skills AND storytelling techniques to build credibility with prospects
  • Excellent time and task management skills
  • Exceptional analytical thought process/natural ability for solving complex technical and business problems

Additional Information

 What You’ll Get:

  • Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
  • Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
  • Career development and mentorship
  • A flexible, remote-friendly company with personality and heart

Please be advised that Jitterbit does not:

  • Conduct interviews through unsecure messaging platforms.
  • Request sensitive personal information, such as social security numbers or bank details, during initial contact.
  • Require payment or fees from applicants at any stage of the hiring process.
  • Offer unrealistic salaries or benefits packages.

#LI-AK1

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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CEO of Jitterbit
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Bill Conner
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About PreSales Solutions Consultant, Jitterbit

Jitterbit is searching for a dynamic PreSales Solutions Consultant to join our thriving team in London, UK! As a critical member of our EMEA team, you'll be engaging with prospective customers and showcasing the incredible value our integration solutions deliver. Your role as a Sales Engineer will involve driving the technical aspects of the sales process, enabling clients to revolutionize their business outcomes. You will not just be presenting our platform but also guiding clients through 'Proof of Concept' projects and convincing them of the powerful capabilities of Jitterbit's offerings. If you have a solid background in technology, particularly in API and data integration, combined with a passion for sharing knowledge and building relationships, this role is for you. You’ll collaborate with various teams like Sales, Customer Success, and Engineering, ensuring a seamless journey for our prospects from initial engagement through to technical close. Your strong presentation skills and aptitude for storytelling will be vital as you connect with both technical and non-technical audiences. Plus, you’ll enjoy a flexible, remote-friendly working environment where growth and mentorship are part of the package. Join Jitterbit, and be part of the transformation that’s shaping the future of how businesses integrate technology!

Frequently Asked Questions (FAQs) for PreSales Solutions Consultant Role at Jitterbit
What are the primary responsibilities of a PreSales Solutions Consultant at Jitterbit?

As a PreSales Solutions Consultant at Jitterbit, your primary responsibilities include conducting customer discovery calls, delivering platform demonstrations, and managing 'Proof of Concept' projects. You'll also represent Jitterbit at webinars and field events, respond to RFPs, and provide technical consulting to clients and our Professional Services team throughout the sales cycle.

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What qualifications are needed for the PreSales Solutions Consultant role at Jitterbit?

To excel as a PreSales Solutions Consultant at Jitterbit, candidates should possess C1/C2 English language skills, a minimum of 2 years’ experience in pre-sales or customer-facing technical support roles, and a strong technological background, especially in low-code, data integration, or API spaces. Familiarity with APIs, ERPs like SAP or Oracle, and Salesforce integration is advantageous.

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How does a PreSales Solutions Consultant contribute to Jitterbit's success?

A PreSales Solutions Consultant contributes to Jitterbit's success by securing the technical close in complex solution sales, building strong relationships with prospects, and ensuring customer satisfaction through effective technical demonstrations. Your input can directly influence product improvements and overall company growth, making this role pivotal.

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What skills are crucial for a successful PreSales Solutions Consultant at Jitterbit?

Success in the PreSales Solutions Consultant role at Jitterbit requires strong presentation skills, exceptional time management, analytical thought, and the ability to convey complex technical concepts in accessible terms. Being an enthusiastic learner about new technologies and trends is also critical.

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What can I expect in terms of career development as a PreSales Solutions Consultant at Jitterbit?

At Jitterbit, as a PreSales Solutions Consultant, you can expect to engage in continual career development opportunities, mentorship from experienced colleagues, and a chance to grow within a mission-driven company. Your efforts will not only contribute to personal growth but also to our overall mission of tech transformation.

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Common Interview Questions for PreSales Solutions Consultant
What does your day-to-day look like as a PreSales Solutions Consultant?

In daily life as a PreSales Solutions Consultant, you'll typically engage in customer calls, prepare technical demos, and collaborate with internal teams on sales strategies. Expect to balance customer engagements with technical planning and content creation to effectively support the sales process.

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How do you manage multiple priorities in a fast-paced sales environment?

Managing multiple priorities in a fast-paced environment involves meticulous time management and organization. Utilizing tools for scheduling, task tracking, and prioritizing tasks based on urgency and importance ensures that customer needs are met while staying aligned with sales goals.

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Can you describe a challenging technical problem you solved for a client?

When asked about a challenging technical problem, highlight a specific instance where you identified a client’s pain point, developed a tailored solution using Jitterbit’s platform, and successfully implemented it, demonstrating how your technical understanding brought value to the client's business.

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What strategies do you use to build relationships with prospects?

To build relationships with prospects, focus on active listening, understanding their unique challenges, and establishing trust through transparency and consistent follow-ups. Personalizing approaches based on their needs and providing valuable insights is also critical.

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How would you handle objections during a sales presentation?

When facing objections during a sales presentation, respond with empathy and clarity. Acknowledge the concern, ask clarifying questions to understand it better, and address it with factual information, showcasing how Jitterbit’s solutions can alleviate their hesitations.

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What is your experience with APIs and data integration?

Share your hands-on experience with various APIs and data integration projects, detailing your understanding of RESTful and SOAP protocols, and how these experiences enable you to effectively showcase Jitterbit’s solutions to potential clients.

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How do you stay updated on industry trends and technologies?

Staying updated involves subscribing to industry newsletters, attending webinars/conferences, and engaging in professional communities where relevant technology discussions occur. This active engagement ensures you’re knowledgeable about changes and advancements that could influence your prospects' needs.

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Describe a successful sales process you were part of.

In describing a successful sales process, outline your specific contributions, from initial customer engagement to closing the deal, emphasizing how your technical expertise impacted the prospect’s decision-making throughout the journey.

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What role does teamwork play in your approach as a PreSales Solutions Consultant?

Teamwork is essential for a PreSales Solutions Consultant. Collaborating with sales, customer success, and engineering helps to ensure a cohesive understanding of client needs and fosters a supportive environment where ideas and strategies can freely flow.

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How do you handle technical questions from non-technical stakeholders?

Handling technical questions from non-technical stakeholders involves simplifying complex information into understandable terms, using analogies where appropriate, and focusing on how Jitterbit’s offerings can directly address their business problems.

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DATE POSTED
March 2, 2025

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