Senior Sales Engineer - (Remote - US)

As a Senior Sales Engineer at Jobgether, you'll lead complex technical engagements from initial prospecting to closing. Your responsibilities will include providing product demonstrations, supporting proof of concepts, and clearing any technical queries that may arise. You will also develop risk mitigation strategies and ensure that technical solutions align with customer needs, all while fostering strong customer relationships.

To qualify for the Senior Sales Engineer position at Jobgether, candidates should have 5+ years of experience in Sales or Solutions Engineering, preferably in technology or SaaS environments. Expertise in SIP/Telephony systems and hands-on experience with HTML, CSS, JavaScript, and API integrations are also critical.

The hiring process for the Senior Sales Engineer role at Jobgether involves our AI-powered 3-step screening process, designed to match the best candidates. After evaluating your CV and LinkedIn profile, the top 5 candidates will be contacted within 7 days. If not selected, don’t worry; your profile may still be considered for other roles that better fit your experience.

Jobgether offers a competitive salary and stock options, along with robust professional development support, including access to training, conferences, and cutting-edge tools. Additionally, we provide wellness benefits like therapy reimbursement and host team-building events, ensuring a supportive and collaborative work environment.

As a Senior Sales Engineer at Jobgether, you will enjoy a diverse work environment with colleagues from over 25 different countries. Our remote setup allows for flexibility and collaboration in a vibrant culture and encourages personal and professional growth while making impactful contributions to our clients.

To effectively lead a technical sales engagement, I first assess the customer's needs and establish clear communication. Then, I rely on my technical expertise to tailor the solutions presented, ensuring they're aligned with the client's business goals. Demonstrating strong interpersonal skills also helps cultivate trust and rapport.

In my previous roles, I've worked extensively with SIP/Telephony systems, handling both the technical and sales aspects. By closely collaborating with engineering teams, I successfully guided clients in implementing these solutions, ensuring seamless integration and addressing technical challenges proactively.

I employ a proactive approach by identifying potential risks early in the sales process. I communicate clearly with stakeholders about possible challenges and develop contingency strategies, ensuring that the project's technical execution aligns with expected outcomes.

When presenting to non-technical stakeholders, I make an effort to translate complex technical jargon into relatable terms. I focus on how the technical solutions align with their business objectives and include visual aids to enhance understanding and engagement.

In a previous role, I encountered a significant technical issue during a client implementation that threatened the project timeline. By collaborating with cross-functional teams, I was able to troubleshoot quickly and present a solution that not only resolved the issue but also improved the overall project outcome.

For successful product demonstrations, I tailor each session to align with the specific needs and pain points of the audience. By engaging them with interactive features and addressing their queries in real-time, I ensure that the demonstration resonates and clearly showcases the product’s value.

I make continuous learning a priority by staying updated on industry trends and technologies. I frequently attend training sessions, webinars, and conferences. Additionally, I actively engage with communities and look for mentorship opportunities to enhance my skills and share insights.

While several skills are important, I believe that exceptional communication is key. Being able to articulate technical concepts to a range of audiences—technical and non-technical—is vital to ensure understanding and foster trust, ultimately leading to successful engagements.

Managing multiple clients requires strong organizational skills and effective prioritization. I often use project management tools to track progress and milestones and maintain regular communication with clients to ensure they're informed and supported at each stage of the process.

The most rewarding aspect of being a Senior Sales Engineer is the opportunity to directly impact a client's success. Guiding them through technical challenges and contributing to their digital transformation journeys is incredibly fulfilling, as I see firsthand the positive outcomes that result from our collaborations.