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Account Manager (Education sales required)

Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!Job detailsRemote position, but must be based in Kentucky.This Jobot Job is hosted by Charles SimmonsAre you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.Salary $100,000 - $175,000 per yearA Bit About UsJoin a company on a mission to provide teachers with the best technology to develop the next generation of STEM leaders! We are seeking a Field Account Manager to acquire and retain customers (schools and districts) by coordinating with Customer Success, Marketing, and Senior Account Managers. You will provide ongoing customer engagement experiences, conduct quarterly impact meetings, organize regional events, and facilitate regular professional development. This role involves onsite meetings and demonstrations to schools and districts, as well as hosting onsite training sessions as needed. The Field Account Manager will also collaborate with the Customer Success Team to ensure seamless onboarding for new customers and support current customers through a smooth renewal process.Position will include base salary (75,000-100,000 depending on experience) + commission with a total target compensation between $150,000 - $200,000.Why join us?Generous vacationAnnual performance bonusesYearly opportunities for promotions and raisesPaid maternity and paternity leaveHealthcare reimbursement account (ICHRA)Flexibility in daily work scheduleRetirement benefits with employer matchingOpportunity to transform the next generation of science leaders!Job DetailsResponsibilitiesDevelop and execute strategies for customer acquisition and retention within assigned states.Schedule and conduct regular onsite meetings with school and district administrators.Organize and lead professional development sessions for educators to maximize the use of our products.Plan and execute regional events to increase brand awareness and customer engagement.Conduct quarterly impact meetings to review customer progress and gather feedback.Collaborate with the Customer Success Team to ensure new customers are onboarded seamlessly and effectively.Provide ongoing support to current customers, addressing any issues and ensuring a positive experience.Maintain detailed records of customer interactions and progress using CRM software.Work closely with Marketing to develop and distribute promotional materials and resources.Assist in the development and delivery of training materials for onsite sessions.Monitor and report on customer satisfaction and product usage, providing insights and recommendations for improvement.Stay up-to-date with industry trends and competitor activities to identify new opportunities for growth.RequirementsSuccessful sales experience with K12 Institutions, such as exceeding quotas or KPI’s (experience selling a STEM product highly preferred)5+ years of business development and account management experienceExperience with software product demonstrationsFamiliarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)Existing relationships with school districtsKnowledge of education customers, their organizational structures, and leadership personasExcellent written and verbal communication skills, including presentation skillsBachelor's DegreeInterested in hearing more? Easy Apply now by clicking the "Easy Apply" button.Want to learn more about this role and Jobot?Click our Jobot logo and follow our LinkedIn page!
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Average salary estimate

$137500 / YEARLY (est.)
min
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$100000K
$175000K

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What You Should Know About Account Manager (Education sales required), Jobot

As an Account Manager at Jobot, you will find yourself at the forefront of shaping the future of STEM education in Cleveland, OH, while working with our dynamic, remote team. Your main mission will be to acquire and retain customers, specifically K12 institutions, enhancing their experience with our groundbreaking technology designed for educators. You'll play a vital role by coordinating with our Customer Success, Marketing, and Senior Account Managers, ensuring every school and district gets the most out of our products. Your days will be filled with onsite meetings, engaging professional development sessions, and vibrant regional events aimed at boosting brand awareness and customer loyalty. We believe in making meaningful connections, so be prepared for quarterly impact meetings to communicate our value and gather priceless feedback. With a competitive base salary, commissions, generous benefits, and a passion for developing the next generation of science leaders, this role is as gratifying as it is rewarding. So, if you're ready to make a real impact in the education sector and thrive in a supportive environment, apply now to become a crucial part of our mission!

Frequently Asked Questions (FAQs) for Account Manager (Education sales required) Role at Jobot
What are the primary responsibilities of the Account Manager at Jobot?

The Account Manager at Jobot will focus on developing and executing strategies for customer acquisition and retention within assigned states. This includes scheduling onsite meetings with school administrators, leading professional development sessions, organizing regional events, conducting quarterly impact meetings, and collaborating with the Customer Success Team for seamless onboarding.

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What qualifications do I need to become an Account Manager at Jobot?

To qualify for the Account Manager position at Jobot, you should have successful sales experience within K12 institutions, ideally exceeding quotas. A minimum of 5 years in business development and account management is required, along with experience in software product demonstrations and familiarity with CRM systems like Salesforce.

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How does the compensation structure work for the Account Manager role at Jobot?

The compensation for the Account Manager role at Jobot includes a base salary ranging from $75,000 to $100,000, depending on your experience. Additionally, there are commission opportunities with a total target compensation that can reach between $150,000 and $200,000 annually, reflecting your success in the role.

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What kind of benefits can I expect as an Account Manager at Jobot?

As an Account Manager at Jobot, you can expect a range of benefits including generous vacation, annual performance bonuses, healthcare reimbursement accounts, retirement benefits with employer matching, and the chance for yearly promotions and raises, as well as paid parental leave.

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What type of training will an Account Manager receive at Jobot?

At Jobot, Account Managers will receive robust training, which includes thorough onboarding for new customers, access to training materials for demonstrations, and ongoing support to refine their skills. You will also stay updated with industry trends, enhancing your knowledge to better serve customers.

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Common Interview Questions for Account Manager (Education sales required)
How do you approach customer relationship management as an Account Manager?

When managing customer relationships, I prioritize clear communication and understanding their specific needs. I leverage CRM tools to keep detailed records and regularly assess customer satisfaction, ensuring any issues are addressed promptly and proactively.

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Can you describe your experience in selling to K12 institutions?

In my previous roles, I have successfully positioned educational technology products to K12 institutions, tailoring my sales approach to address their unique challenges and emphasizing the impact of STEM education on student outcomes.

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What strategies do you use for customer acquisition in the education sector?

My strategies for customer acquisition include networking with school administrators, participating in industry events, utilizing referral programs, and collaborating with marketing to create effective promotional materials that speak directly to the educational values of potential clients.

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How do you handle objections from potential clients?

I listen carefully to the concerns raised by potential clients and provide clear, fact-based responses to address their objections. I believe in building trust by demonstrating the value of our products through real-life success stories and supporting data.

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What is your experience with conducting professional development training?

I have designed and delivered multiple professional development sessions for educators, focusing on practical applications of technology in the classroom. My goal is to empower teachers with the skills and knowledge to effectively utilize our products.

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Can you explain your familiarity with CRM tools like Salesforce?

I have extensive experience using Salesforce, which I've utilized to track customer interactions, monitor sales progress, and generate reports that inform strategic decisions. I find that CRM systems are invaluable for managing customer data and enhancing sales outcomes.

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Describe how you ensure a positive onboarding experience for new clients.

To ensure a positive onboarding experience, I develop a structured onboarding plan that includes regular check-ins, personalized training sessions, and providing helpful resources. By being available for support during this initial phase, I can help clients maximize our technology's potential from the start.

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What metrics do you consider important for measuring success in this role?

Key metrics I monitor include sales performance against quotas, customer retention rates, customer satisfaction scores, and the success rate of onboarding new clients. These metrics provide a comprehensive view of both individual and overall departmental success.

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How do you stay updated with industry trends in educational technology?

I stay updated by regularly attending webinars, participating in industry conferences, following relevant publications, and engaging with thought leaders on platforms like LinkedIn to grasp new trends and technologies shaping the educational landscape.

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What role does teamwork play in your approach as an Account Manager?

Teamwork is critical in my approach as an Account Manager. Collaborating with the Customer Success and Marketing teams allows us to align strategies and provide a unified experience for our clients, ultimately ensuring their success and satisfaction with our solutions.

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J By Jobot

Jobot wants to help put the world to work. Utilizing a culture of kindness and respect, intelligent technology and experienced recruiters, Jobot helps make smarter job matches for people. Jobot's lives its mission through its commitment of kindn...

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Full-time, remote
DATE POSTED
December 1, 2024

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