Agile Product Owner

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you:

Are you FIS?

About the role:

 As a Agile Product Owner you will be responsible for managing life cycle product planning activities and high quality delivery of FIS Card Personalization new products, enhancements and releases to market.

You will also be defining product roadmaps to meet market requirements in support of product line strategy by considering position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate.

The Product Owner role is vital to the line of business as they oversee some of our key applications such as DPE, Billing, CardPro Connect, etc.

This is an individual contributor role with no direct reports.

What you will be doing:

• Manages product plan by ensuring changes in market and business priorities including integration needs and technology advancements are reflected. Presents status updates at quarterly and annual stakeholder meetings.

• Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.

• Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs and retirement plans.

• Prepares and presents product roadmap reviews as well as providing product’s general strategic direction.

• Manages project inventory during budget planning process, interlocks on all companion activity and prioritizes as necessary to execute against plan throughout the year. Determines release dates.

• May be responsible for revenue and profitability of assigned products.

• Provides content for product roadmaps, ensures timely delivery, and provides business reasons for any changes/revisions made to roadmaps.

• Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Practices open and honest communications with clients.

• Serves as the liaison between the business stakeholders (i.e., Product, Operations, Datacenter, Processing, etc.) and the Agile Product Owners and Development teams.

• Completes business scope documents and defines and documents user personas for individual products.

• Manages vendor relationships key to product delivery.

• Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships.

• Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement and monitoring progress. Determines success criteria and recommends “go / no go” decision.

• Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process.

• Collaborate with cross-functional stakeholders to set near and long-term objectives, identify and define metrics-based goals, and drive progress against those goals.

• Write agile user stories with clear acceptance criteria, that are targeted to iteratively improve capabilities overtime while validating their impact towards defined goals.

• Define KPIs, track results, and drive improvements.

What you will need:

• Thorough knowledge of FIS Card Production products supported, or background in Fintech/Card Production

• Requires Agile Product Owner experience, general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

• Effective presentation and interpersonal skills

• Knowledge of financial services industry and associated products

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Ability to communicate effectively with all levels of management in an organized, professional manner

• Client relationship management skills, understanding and focusing on clients’ needs, establishing credibility and building positive, professional, relationships with clients

• Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally

• Requires strong time management skills, attention to detail and must be resourceful

• Analytical, problem solving skills

• Project management skills; ability to prioritize and complete tasks

• Requires leadership and negotiation skills

• Flexibility, versatility, dependability An end-to-end thinker and problem solver–curious about the inner workings of financial services.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits