Benefits Coordinator

As a Benefits Coordinator at Safelite, your primary responsibilities include conducting return-to-work audits, collaborating with teams focused on leaves of absence, and supporting the administration of benefits plans and wellness programs. You will assist associates in resolving benefits-related issues and review payroll reports to ensure timely payments to states. It's essential to have a strong attention to detail and organizational skills to excel in this role.

To become a Benefits Coordinator at Safelite, you need a high school diploma along with 2-3 years of relevant experience in benefits administration. Proficiency with HRIS systems, particularly ADP and Workday, is preferred. Strong customer service skills and the ability to handle sensitive information with integrity are crucial for this position.

Essential skills for a Benefits Coordinator at Safelite include organization, attention to detail, and excellent interpersonal skills. You should also be proficient in Microsoft Word, Excel, and Outlook to effectively manage the administrative aspects of the role. The capacity to prioritize tasks and manage time efficiently is vital for success in this position.

Safelite actively promotes diversity in hiring by valuing a diverse workforce and ensuring an inclusive employment process. They encourage individuals from all backgrounds to apply for the Benefits Coordinator role, reflecting their commitment to create a just and equitable workplace.

As a Benefits Coordinator at Safelite, you can expect competitive benefits that may include health coverage, wellness programs, paid time off, and opportunities for professional development. Specific benefits details will vary based on individual elections during open enrollment.

Be prepared to discuss your specific experiences in benefits administration, especially highlighting any relevant work with HRIS systems like ADP or Workday. Mention how your previous roles have helped you develop the necessary skills for a Benefits Coordinator at Safelite.

Explain your approach to prioritization by giving examples from past roles. Emphasize tools or methodologies you use for time management and any situations where effective prioritization led to successful outcomes.

Provide a specific example of a sensitive issue you handled, focusing on how you ensured discretion and integrity while resolving the matter. Sharing the outcome will demonstrate your problem-solving abilities.

Discuss strategies you employ to ensure accuracy in your work. This could include checklists, updating reports regularly, or peer reviews to enhance the precision of your output, especially in benefits administration.

Mention specific resources you utilize to stay informed about benefits regulations, such as industry publications, webinars, or professional networks. Highlighting ongoing education shows your commitment to this field.

Articulate your approach to customer service by detailing your communication style, how you listen to associate concerns, and how you effectively seek solutions. Providing examples can illustrate your effectiveness in this area.

Share an example from your past experience where you coordinated with several departments. Discuss the methods you used to facilitate communication and collaboration among teams to achieve shared goals.

Discuss the importance of data in your previous roles and how you used it to drive decisions or improvements in benefits administration. Mention specific tools or analytics you relied on.

Propose thoughtful ideas based on your knowledge and experience that could enhance communication about benefits to associates, such as regular informational sessions, a robust FAQ resource, or user-friendly tools for inquiries.

Share genuine motivations that drive your interest in this role, such as a passion for helping others navigate their benefits, promoting employee wellness, or a commitment to fostering an inclusive workplace at Safelite.