Brand Ambassador A022

As a Brand Ambassador at CPM, your primary responsibilities include visiting retail and industrial locations to arrange the collection of used pallets, ensuring client lists are current, and updating logistics information. You'll also communicate with customers about the pallet collection process and report your findings through an online portal.

To apply for the Brand Ambassador position at CPM, you should have previous experience in a customer-facing role and own a vehicle to travel between different sites. Additionally, being a confident communicator and ability to use smartphone applications is essential.

PM provides comprehensive training for Brand Ambassadors through face-to-face sessions with the Account Manager. You'll get all the necessary information and support to help you succeed in your role while learning about the pallet collection process.

The working hours for the Brand Ambassador position at CPM are flexible, with calls required to be completed between 08:00 and 18:00, Monday to Friday. Your actual working days will depend on your assigned call file and will operate on a cyclic basis.

Brand Ambassadors at CPM enjoy a competitive daily rate, mileage reimbursement, uniform provisions, and the opportunity to earn bonuses based on performance. Additionally, you'll receive full training and support while working within a diverse and inclusive environment.

When answering this question, highlight specific roles where you interacted with customers and resolved issues, emphasizing your communication skills and ability to handle challenging situations. Relate it to your potential responsibilities at CPM.

Discuss your strategy for time management and organization, possibly mentioning the use of tools like calendars or apps. Connect it to how you'll manage site visits effectively as a Brand Ambassador.

Share your enthusiasm for flexible work, the opportunity to engage with different businesses, and your commitment to excellent service. Make sure to convey your alignment with CPM's values.

Provide examples of your problem-solving skills and ability to remain calm under pressure. Explain how you'd focus on understanding the customer's concerns while working toward a resolution.

Demonstrating knowledge about CPM as a leading field marketing company and CHEP's role in pallet services shows you've done your homework. Mention their commitment to diversity and support of the community as well.

Affirm your proficiency with smartphone apps and online reporting, explaining the importance of accurate data entry and communication in the Brand Ambassador role.

Use the STAR method (Situation, Task, Action, Result) to outline how you identified an inefficiency, implemented a solution, and the positive outcome that resulted, contrasting it with potential improvements you could bring to the role.

Discuss your understanding of safety protocols and your commitment to ensuring they are followed. Highlight any previous experiences that demonstrate your competence in this area.

Share personal techniques you use to maintain motivation, like setting daily goals or using checklists, emphasizing how these strategies will help you remain productive in the Brand Ambassador role.

Discuss your aspirations related to professional growth and learning opportunities within CPM, expressing a desire to advance and contribute to the team while being engaged in an ever-evolving industry.