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Remittance Processing Associate I - job 1 of 2

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

High School Diploma

Travel Percentage :

0%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts

  • Prepares customer payments for processing. 

  • 10 key data entry of account number, invoice numbers, amounts, etc.

  • Performs research and adjustment activities. 

  • Balanced credits and debits within transactions. 

  • Preforms MICR line repair.

  • Performs under deadlines and in a team environment.

  • Other related duties assigned as needed

About the position:

  • Work schedule: Employee will be scheduled 5 days on / 2 days off from Monday--Sunday. The hours of the schedule would be somewhere between 4:00am-3:30pm PST.

  • Location:

    • This onsite position will be located at our Richmond, CA office.

  • Pay:

    • This position is $20.00/hr

    • Opportunity for overtime

What you bring:

  • Willingness to work a flexible schedule.

  • Ability to work in a fast-paced environment

  • Capacity to lift or move up to 20 pounds.

  • Proficient written and oral communication skills in dealing with employees or external customers/clients.

  • Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output.

  • Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output   through computer operations.

  • Knowledge of the practices, procedures, and problem-solving techniques involved in item processing.

  • Knowledge of client specifications for remittance processing.

  • Knowledge of off-line and peripheral equipment operation and maintenance.

  • Knowledge to identify errors in calculations and balances.

 Added bonus if you have:

  • General knowledge of Remittance is a plus

  • Banking experience is a plus

  • Data Entry experience is a plus

  • Payments processing experience (especially check handling) is a plus

What we offer you:

  • A competitive salary and benefits including private medical cover, dental cover, and travel insurance

  • A broad range of professional education and personal development opportunities – FIS is your final career step!

  • Time to support charities and give back in your community

  • A work environment built on collaboration, flexibility and respect


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $16.90 - $30.11 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Average salary estimate

$23505 / YEARLY (est.)
min
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$16900K
$30110K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Remittance Processing Associate I, Jobs for Humanity

Are you ready to kickstart your career as a Remittance Processing Associate I with FIS Global in Richmond, Georgia? This exciting full-time position is perfect for those who are curious, motivated, and eager to be part of a dynamic team that values collaboration and creativity. As a Remittance Processing Associate I, you will be responsible for processing customer payments with accuracy and speed, ensuring that all transactions are balanced and recorded correctly. This role requires keen attention to detail as you'll handle data entry tasks, perform research and adjustments, and even tackle MICR line repairs. You'll get to work in a fast-paced environment with a schedule that offers you the flexibility of working five days a week. FIS Global is committed to fostering an inclusive workplace, and they'll support you every step of the way. Imagine working alongside talented individuals who are just as passionate about technology and finance as you are! Plus, with a competitive starting pay of $20.00/hr and opportunities for overtime, you'll be well-compensated while building skills that can advance your career. So, if you've got the skills and a desire to make a difference in the financial services sector, this is your chance to shine with FIS Global. Join us, and let’s embark on this exciting journey together!

Frequently Asked Questions (FAQs) for Remittance Processing Associate I Role at Jobs for Humanity
What are the main responsibilities of a Remittance Processing Associate I at FIS Global?

As a Remittance Processing Associate I at FIS Global, you will be tasked with processing customer payments and managing exceptions efficiently. Your duties will include preparing payments, performing data entry tasks, conducting research and adjustments, balancing transactions, and repairing MICR lines, all while working effectively under deadlines in a collaborative team environment.

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What are the qualifications needed to apply for the Remittance Processing Associate I position at FIS Global?

To qualify for the Remittance Processing Associate I position at FIS Global, you will need a high school diploma or equivalent and relevant experience in a related field. It is beneficial to have knowledge of remittance processing, banking, data entry, and payment handling, but a willingness to learn and adapt in a fast-paced setting is paramount.

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What is the work schedule for the Remittance Processing Associate I role at FIS Global?

The Remittance Processing Associate I role at FIS Global features a flexible work schedule, where you will work five days a week with two days off. Shifts will be scheduled between 4:00 AM and 3:30 PM PST, which allows you to have a structured yet adaptable routine.

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Does FIS Global provide opportunities for professional development for Remittance Processing Associates?

Absolutely! FIS Global is committed to your professional growth and offers a range of education and development opportunities. As a Remittance Processing Associate I, you will have the chance to enhance your skills and attend training sessions that can facilitate career advancement within the organization.

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What kind of work environment can I expect as a Remittance Processing Associate I at FIS Global?

At FIS Global, you can expect a collaborative and respectful work environment that values diversity and inclusion. The company fosters a positive culture, encouraging teamwork and open communication, which makes it an enjoyable place to work and grow your career.

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Common Interview Questions for Remittance Processing Associate I
Can you describe your experience with data entry for the Remittance Processing Associate I role?

When answering this question, highlight any past experiences you have had with data entry tasks, focusing on your attention to detail, speed, and accuracy. Mention tools or software you have used, and express your commitment to ensuring transaction integrity through meticulous data handling.

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How do you handle tight deadlines in a fast-paced environment as a Remittance Processing Associate I?

Share an example of a time you met a deadline under pressure. Emphasize your organizational skills, prioritization of tasks, and ability to remain calm while focusing on accuracy, which are crucial traits for a Remittance Processing Associate I.

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What steps do you take to resolve discrepancies in payment processing?

Explain your problem-solving process clearly. Discuss your methods for identifying errors, conducting research, and communicating with relevant parties to rectify issues, showcasing your analytical skills and attention to detail as a Remittance Processing Associate I.

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Why are you interested in working for FIS Global as a Remittance Processing Associate I?

For this question, articulate your passion for the financial services sector and your admiration for FIS Global’s inclusive work culture. Mention how the company’s values align with yours and how you see this role as a stepping stone in your career development.

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Can you provide an example of effective teamwork in your previous roles?

Prepare to answer this by discussing a specific project or experience where teamwork was essential. Detail your contributions to the team's success while highlighting collaboration, communication, and the positive outcomes achieved together.

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How do you maintain accuracy and attention to detail in your work?

Focus on your strategies for ensuring precision, such as double-checking entries, establishing systematic protocols, and employing organizational tools. Illustrate with an example of a time when your attention to detail made a significant difference in your work.

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What would you do if you encountered a problem you couldn’t solve immediately in your role as Remittance Processing Associate I?

Discuss your approach to handling challenges, emphasizing your willingness to seek assistance from team members or supervisors when necessary. Talk about how collaboration can lead to effective problem-solving while maintaining work efficiency.

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Describe your communication style when dealing with clients and colleagues.

Demonstrate your ability to adapt your communication style depending on the audience. Provide examples of how you effectively convey information clearly and respectfully, underscoring your strong verbal and written communication skills as a Remittance Processing Associate I.

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What experience do you have with MICR line repair or related processing tasks?

If applicable, be sure to discuss any relevant experience you have with MICR line repairs or similar tasks. Be clear about your understanding of the processes involved and your commitment to maintaining high standards of accuracy.

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How would you prioritize tasks when managing multiple payments or transactions?

Explain your methods for prioritizing tasks based on urgency and importance. Discuss any tools or strategies you use to keep track of workloads and deadlines, and exemplify your organizational skills which are crucial for effective performance as a Remittance Processing Associate I.

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Full-time, on-site
DATE POSTED
December 13, 2024

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