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Accounts Receivable (Medical Billing) Specialist (Patient Accounting)

Accounts Receivable (Medical Billing) Specialist (Patient Accounting)Why AsanteAsante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence. All three Asante hospitals have earned five stars from CMS for overall quality -- the top rating given. In fact, Asante accounts for three of the five Oregon hospitals to achieve this rare honor.Position SummaryThe Accounts Receivable (Medical Billing) Specialist performs account analysis and functions required to receive reimbursement from governmental and non-governmental insurance carriers in an efficient, productive and compliant manner following departmental policy and procedures.As an Accounts Receivable (Medical Billing) Specialist at Asante, you will have the opportunity to:• Consistently complete all standard and special monthly aging reports contributing to Asante's financial success by requiring reimbursement from insurance carriers in a timely manner. Check status of claims by telephone, insurance websites, MMIS, FISS, ePremis, and/or other means available. Maintains secure passwords with multiple insurance carriers for access to websites.• Consistently complete weekly Medicare credit balance report. Adjust claims on the Medicare Florida Shared System as needed to resolve credit balances. Takes appropriate action on all Medicare and Medicaid credits within 45 days.• Consistently complete review of daily late charge report to determine if Medicare or Medicaid accounts require adjustments to add or remove charges that were not reflected on the original claim submission. Provides information to Supervisor concerning departmental trends in late charges. (Late charges for all other carriers are worked by the Patient Account Reps).• Review denial reports and take back reports for governmental and non-governmental insurance carriers, in electronic and other formats, & takes appropriate action on accounts. Review any vouchers, remittance advice and explanation of benefits given by the cashiering staff. Take appropriate action on accounts denied for non-covered service or procedure, no preauthorization, timely filing, coding issues and other line item denials.• Review monthly status report from Medicaid Adjudication Service for Medi-Cal & Other States Medicaid accounts. Works line item denials and accounts with balances. Provides requested information to Medicaid Adjudication Service staff as requested.• Distribute appropriate copies of vouchers, remittance advice and explanation of benefits to Patient Account Reps for items to be worked. This may include denials for missing medical records, chart notes, other carrier explanation of benefit copies, invalid Subscriber identification numbers, or additional information needed from the patient.• Serve as the AR Specialist Lead or ARS Coordinator on monthly rotation.AR Specialist Lead will assist with task related issues in their area. ARS Coordinator will assign duties as needed to cover for vacations or absent staff.• Monitor claim rejections for trends and issues, and reports findings to supervisor.QualificationsEducation• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position is required• Associate Degree,preferredExperience• 2 years experience in a Medical business office or financial accounting related functions is requiredWhat We Offer• Competitive starting wage• Comprehensive benefits including medical, dental, vision, and wellness• Excellent retirement package with up to 6% employer contribution• Generous Earned Time Off• Tuition reimbursement after one year of serviceAbout Asante and Southern OregonAsante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.At Asante we are defined by our values - traits that guide us as we serve patients and the community:Excellence - Respect - Honesty - Service - TeamworkAsante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.
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What You Should Know About Accounts Receivable (Medical Billing) Specialist (Patient Accounting), Asante

If you're ready to make a significant impact in the healthcare industry, consider joining Asante as an Accounts Receivable (Medical Billing) Specialist in Medford, OR! Here, you won't just be filling a position; you'll be part of a vibrant community dedicated to excellence in patient care. Our team thrives on collaboration, creativity, and a shared passion for outstanding healthcare. As an Accounts Receivable Specialist, your role will be crucial in ensuring timely reimbursements from a variety of insurance carriers, both governmental and non-governmental. This includes completing essential monthly reports, analyzing accounts, and working through denials effectively. You'll utilize various tools and resources to check claim statuses and address credit balances promptly, ensuring seamless patient accounting processes. Your expertise will also empower you to lead your peers as the AR Specialist Lead or ARS Coordinator on rotation. Asante prides itself on its supportive environment where growth is not just encouraged but celebrated. Plus, you'll enjoy a competitive salary, comprehensive benefits, and opportunities for professional development. If you're someone who values community impact and medical excellence, this is the perfect place for you to grow your career while making a difference in the lives of countless patients. Join us at Asante, where your skillset will help shape the future of healthcare in Southern Oregon!

Frequently Asked Questions (FAQs) for Accounts Receivable (Medical Billing) Specialist (Patient Accounting) Role at Asante
What responsibilities does an Accounts Receivable Specialist at Asante have?

An Accounts Receivable (Medical Billing) Specialist at Asante is responsible for analyzing accounts, reconciling credit balances, reviewing denial reports, and ensuring timely reimbursements from various insurance carriers. This role entails preparing aging reports and addressing claims promptly, making it critical for Asante's financial integrity.

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What qualifications are needed for the Accounts Receivable (Medical Billing) Specialist role at Asante?

Candidates must have at least a high school diploma or GED, with an Associate Degree preferred. Additionally, two years of experience in a medical business office or a related financial accounting field is required. Strong communication skills are also essential for success in this position at Asante.

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How does the Accounts Receivable Specialist contribute to Asante's success?

The Accounts Receivable Specialist at Asante plays a key role in ensuring that the organization receives timely reimbursements from insurance carriers, which is vital for maintaining financial health. By completing various reports and working through payments and denials, the specialist ensures that Asante can continue to provide exceptional patient care.

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What benefits does an Accounts Receivable Specialist at Asante receive?

As an Accounts Receivable Specialist at Asante, you can expect competitive wages, comprehensive health benefits, an excellent retirement package with employer contributions, generous earned time off, and tuition reimbursement after one year of service, all aimed at promoting your overall well-being and career advancement.

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What is the work environment like for the Accounts Receivable Specialist at Asante?

The work environment for an Accounts Receivable Specialist at Asante is collaborative and supportive, where teamwork is emphasized. Employees are encouraged to bring creativity and passion to their roles, contributing to a culture of excellence and high-quality patient care.

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Common Interview Questions for Accounts Receivable (Medical Billing) Specialist (Patient Accounting)
Can you describe your experience with medical billing and accounts receivable?

Discuss specific roles or tasks you have performed in previous positions, highlighting any software or systems you've used. Emphasize your understanding of insurance processes and your ability to resolve payment issues.

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How do you handle denied claims, especially from Medicare or Medicaid?

Explain your approach to reviewing denial reports and the steps you take to resolve issues, such as gathering necessary documentation or correcting coding errors. Demonstrate your analytical skills and persistence in following up on claims.

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What tools or software are you familiar with for managing accounts receivable?

List any medical billing or accounts receivable software platforms you have used, such as MMIS, FISS, or ePremis. Discuss how these tools aid your efficiency and effectiveness in the roles you've held.

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How do you prioritize your tasks during a busy period?

Provide examples of how you manage your workload, such as organizing tasks by deadlines or importance. This shows your ability to stay focused and productive, particularly in a fast-paced environment like healthcare.

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Describe a time when you improved a process in your previous job.

Share a specific example of a process you streamlined or improved, detailing the steps you took and the impact it had on your team's efficiency or the company's finances.

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What strategies do you use to ensure timely reimbursements?

Discuss the methods you employ to follow up on claims, such as regular status checks or communication with insurance carriers, demonstrating your proactive approach to ensuring financial health.

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How do you stay current with changes in medical billing regulations?

Mention resources or organizations you follow, such as workshops, webinars, or online courses, and how you implement new knowledge into your work at Asante.

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What is your experience with handling credit balances?

Discuss any experience you have in reviewing credit balances, the processes you have followed to resolve them, and how you communicate this with other departments.

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Can you explain how you ensure data accuracy in your reports?

Emphasize your attention to detail and the steps you take to double-check your work, such as reviewing calculations and cross-referencing with source documents.

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What motivates you to work in accounts receivable within the medical field?

Share your passion for healthcare and how working in accounts receivable allows you to contribute to the overall success of a medical organization, making a positive impact on patient care.

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Asante exists to provide quality healthcare services in a compassionate manner, valued by the communities we serve.

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Full-time, on-site
DATE POSTED
December 11, 2024

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