Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
General Equivalency DiplomaTravel Percentage :
0%Job Description
At FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone’s views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to see how far we can grow together, we have one question: Are you FIS?
About the role:
Processing customer payments and exceptions in a timely and accurate manner to customer accounts.
Schedule: Monday Thru Friday from 7am - 3:30 pm at our Canton, MA facility.
What you will be doing:
Prepares customer payments for processing.
Coordinates set-up and maintenance activities for the remittance processor and related equipment.
Performs research and adjustment activities.
Processes exception items.
Maintains inventory of remittance processing supplies.
Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
Other related duties assigned as needed.
What you will need:
Capacity to lift or move up to 30 pounds
Considerable knowledge of remittance processing
Proficient written and oral communication skills in dealing with employees or external customers/clients
Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
Knowledge of the practices, procedures and problem-solving techniques involved in item processing
Knowledge of client specifications for remittance processing
Knowledge of off-line and peripheral equipment operation and maintenance
Proficiency to assemble, organize and sequence work
Knowledge to identify errors in calculations and balances
What we Offer you:
Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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If you're looking to join a dynamic team where you can truly grow your career, then the role of Remittance Processing Associate II at FIS Global in Canton, Ohio, might just be your perfect fit! At FIS, we pride ourselves on fostering an inclusive workplace that thrives on diverse perspectives, all while pushing the boundaries of fintech innovation. In this position, you will play a key role in processing customer payments and exceptions, ensuring precision in all transactions. Your day will be packed with exciting tasks like preparing customer payments for processing, coordinating the upkeep of remittance processing equipment, and tackling challenges such as researching and resolving adjustment activities. You’ll also manage the inventory of remittance processing supplies and prepare collection notices. Bring your skills in problem-solving and attention to detail to contribute to our mission of delivering top-notch solutions to our clients and communities. The ideal candidate will have solid knowledge of remittance processing, strong communication abilities, and a knack for identifying discrepancies in calculations. At FIS, your contributions help us keep moving the world of payments, banking, and investing forward. If you’re ready to make an impact while being part of a diverse team that values every voice, FIS wants to hear from you!
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