Sales Development Representative, High School

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community.  Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.   

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here. 

Working alongside the high school sales team, the Sales Development Representative, High School will be charged with engaging, interacting with and qualifying sales opportunities that will be sent to the appropriate representative for the close. This role will focus on proactively cultivating relationships and opportunities, moving leads through our sales pipeline and driving interest in our materials through vital emails, phone calls and emails. The Sales Development Representative, High School will work closely with sales and marketing leadership as well as manage contractors/support teams to assist in seeing out their vision.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Major responsibilities include, but are not limited to:

• Identify key course areas and build net new pipeline across the High School team. This may include researching information individually, or working with internal colleagues to acquire information.
• Move opportunities from the 'Prospecting' stage to 'Actively Selling or High Interest.'
• Build and maintain an accurate pipeline in SFDC including correct contacts, opportunity stage, products, etc.
• Develop and execute personalized, proactive sales outreach campaigns with the aim of qualifying opportunities.
• Qualify opportunities by engaging in an initial sales cycle. Activities may include conducting phone conversations, virtual meetings, product demonstrations, or email interactions.
• Follow up and provide prospects with digital and/or print materials.
• Qualify / disqualify inbound leads.
• Ensure all KPIs and metrics are being met on a daily, weekly, monthly basis.
• Examples include number of outbound calls, booked demonstrations, opportunity movement, etc.

Required Qualifications:

• Strong communication, interpersonal, teamwork, and customer service skills.
• Good time management and analytical skills.
• Natural curiosity, resilience and a strong desire to learn.
• Can work remotely and independently, while still being a part of our team.
• Is a competitive and creative problem-solver.

Preferred Qualifications:

• Proficiency in GSuite and CRMs.
• Prior customer service experience.

Salary Range: $55,000 - $60,000/year

Exemption Status: Exempt

Physical Requirements:

Requires periods of close concentration.  Must be able to multi-task; must lift 35 lbs. of books on sales calls; must be able to sit for long periods.  Must be able to concentrate in noisy/busy environment; must be able to bend and reach to file.  Must be able to travel occasionally; work overtime - more than 40 hours a week – as needed.  Required to travel to National and Regional Meetings 1-2 times per year (US & Canada).

This position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.

Benefits 

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. 

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity 
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family-owned company that inspires what’s possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance.  Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.