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Sales Development Representative - Mexico Remote (Servicing North America Market)

Company Description

Jobs for Humanity is collaborating with TurnItIn to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: TurnItIn

Job Description

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.

Part of your job will be to research ideal contact lists based on the Secondary Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.

Responsibilities:

  • Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential Secondary education institutional customers in the North American market to identify how our solutions could meet their needs.
  • Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
  • Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
  • Identify best practices to refine the company’s lead generation activities.
  • Utilise SalesForce, emails and follow up with phone calls  to generate new sales opportunities.
  • Identify prospect's needs and suggest appropriate products/services.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
  • Proactively seek new business opportunities in the secondary education market in North America.
  • Set up product demonstration meetings between (prospective) customers and sales account executives.
  • Report to the sales manager with weekly, monthly, and quarterly results.

Qualifications

Requirements:

  • Bachelor’s degree or at least 5 years of relevant work experience.
  • 2+ years experience as a B2B sales development representative with a track record of achieving lead/sales quotas.
  • 2+ years of sales experience in a SaaS and/or Ed Tech environment preferred.
  • Minimum 2 years of experience in initiating and nurturing relationships with potential customers using targeted outbound prospecting techniques.
  • 2+ years proficiency with SalesForce or other CRM is ideal.
  • C1 level written and oral proficiency in English 
  • Flawless english speaking communication skills, both oral and written communication, and comfortable speaking in public.
  • Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
  • Have a strong work ethic and are eager to learn and make new connections with prospects.
  • Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
  • Proven creative problem-solving approach and strong analytical skills.

Preferred:

  • 1+ years selling in Ed Tech or SaaS industries is a plus.

Additional Information

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Remote First Culture
  • Health Care Coverage*
  • Education Reimbursement*
  • Competitive Paid Time Off 
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness or Home Office Reimbursement/*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative - Mexico Remote (Servicing North America Market), Jobs for Humanity

Are you ready to dive into an exciting role as a Sales Development Representative with Turnitin? Based in the vibrant heart of Mexico City, this remote position offers a fascinating opportunity to engage with the North American educational market. At Turnitin, we’re more than just a company; we’re a community of innovators dedicated to promoting integrity in education. With over 25 years of experience, we’ve built a reputation for empowering educators and students alike. As a Sales Development Representative, your main goal will be to identify and nurture leads for our exceptional lineup of products, including the well-known Feedback Studio and Gradescope. You will reach out to potential customers, shape relationships, and guide them to see how our solutions can truly enhance their educational experiences. Utilizing your skills in sales and communication, you'll be a crucial support to our sales account executives, allowing them to zero in on closing deals while you lay the groundwork for success. You will become adept at understanding our diverse product offerings, research customer needs, and turn warm leads into valuable prospects. If you're passionate about education and eager to make a positive impact, Turnitin's Sales Development Representative role is perfect for you. Join us, and be part of a collaborative, remote-centric culture that celebrates diversity and promotes personal and professional growth. Together, we can reimagine the future of education!

Frequently Asked Questions (FAQs) for Sales Development Representative - Mexico Remote (Servicing North America Market) Role at Jobs for Humanity
What does a Sales Development Representative do at Turnitin?

A Sales Development Representative at Turnitin focuses on generating and qualifying leads within the North American educational market. This role involves understanding our integrity and assessment products and engaging with potential customers to assess their needs and nurture relationships that lead to sales opportunities.

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What qualifications do I need to become a Sales Development Representative at Turnitin?

To be considered for the Sales Development Representative role at Turnitin, candidates typically need a bachelor’s degree or five years of relevant experience, along with two years of B2B sales development experience and proficiency in SalesForce or other CRM systems. A background in the SaaS or Ed Tech fields can be advantageous.

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How does remote work function for the Sales Development Representative position at Turnitin?

At Turnitin, our Sales Development Representative position operates within a remote-centric culture, offering flexibility and accountability. This allows you to work in a way that suits you best while being supported by resources and community engagement.

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Are there growth opportunities for Sales Development Representatives at Turnitin?

Absolutely! Turnitin values professional growth, and as a Sales Development Representative, you’ll gain valuable experience and insights that can lead to higher positions within sales or other departments as you develop your skills and demonstrate your capabilities.

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What tools do Sales Development Representatives use at Turnitin?

Sales Development Representatives at Turnitin utilize a variety of tools including SalesForce for CRM, LinkedIn Sales Navigator for prospecting, email communication, and phone outreach to effectively engage and manage prospects throughout the sales process.

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What’s the team culture like for Sales Development Representatives at Turnitin?

The team culture at Turnitin is collaborative, inclusive, and focused on shared success. As a Sales Development Representative, you’ll work closely with colleagues who value learning, integrity, and teamwork, creating an inspiring environment to thrive in.

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What makes Turnitin's Sales Development Representative position unique?

Turnitin's Sales Development Representative role stands out because it combines a commitment to educational integrity with a supportive remote work culture. You’ll have the opportunity to make meaningful connections in education and help institutions improve learning outcomes with our innovative solutions.

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Common Interview Questions for Sales Development Representative - Mexico Remote (Servicing North America Market)
Can you describe your experience with B2B sales development?

When answering this question, highlight your specific experiences, process frameworks you’ve used, and measurable outcomes from your previous roles. It’s essential to demonstrate how you've successfully generated leads and built lasting relationships that led to sales opportunities.

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How do you approach prospecting for new leads?

Discuss your methods for identifying ideal customers, such as conducting market research and utilizing CRM tools. Emphasize your strategies for warm outreach, cold calling, and leveraging social networks like LinkedIn to connect with potential buyers.

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What do you know about Turnitin and our products?

Familiarize yourself with Turnitin’s key products like Feedback Studio and Gradescope, as well as the mission and values of the company. Mention how these solutions impact education positively, showing your understanding of their role in maintaining academic integrity.

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How do you handle rejection in sales?

Emphasize your resilience and positivity when faced with rejection. Describe specific techniques you use to maintain motivation, such as focusing on constructive feedback and learning experiences that help you refine your approach.

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What strategies do you employ to build relationships with prospects?

Focus on your ability to listen actively and empathize with potential customers’ needs. Share examples of how you nurture leads through personalized communication and follow-ups, ultimately positioning yourself as a trusted advisor.

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How do you manage your time effectively in a remote role?

Discuss your organizational skills and methods for prioritizing tasks, such as utilizing calendars, to-do lists, or project management software. Share specific examples demonstrating how you've met deadlines and maintained productivity.

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How do you qualify leads to determine their potential?

Describe the criteria you use to qualify leads, which may include factors like budget, authority, need, and timing (BANT). Explain how understanding customer challenges helps you gauge interest and readiness for more in-depth conversations.

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Can you share an example of a successful deal you've closed?

Prepare a detailed story about a successful sale, focusing on the process from lead generation to closing. Highlight the challenges you faced, key actions you took, and the impact of that deal on your team or organization.

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What do you believe sets you apart from other candidates for this role?

Identify unique experiences or skills that differentiate you from others. This could be specific industry knowledge, technical skills with CRM tools, or a demonstrated history of exceeding sales targets, showcasing how these advantages will benefit Turnitin.

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How do you stay updated on industry trends and changes?

Discuss the resources you use to keep current on market trends, such as industry publications, webinars, networking events, and professional groups. Emphasize your commitment to continuous learning and growth in the sales field.

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Full-time, remote
DATE POSTED
November 26, 2024

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