Senior AI Product Manager (f/m/d)

The Senior AI Product Manager at Contentful is responsible for leading innovation in AI-driven content generation. This includes identifying and prioritizing high-impact use cases, collaborating across teams to enhance AI capabilities, and driving the quality of AI outputs. Additionally, you'll work closely with product leadership and play a vital role in shaping AI strategies.

To be considered for the Senior AI Product Manager position at Contentful, candidates should possess proven experience managing B2B platforms, developing market strategies, and launching new products. A strong understanding of AI and machine learning concepts is vital, alongside a collaborative mindset to work effectively within teams.

The Senior AI Product Manager collaborates closely with cross-functional teams, including designers, engineers, machine learning professionals, and researchers. This teamwork is essential for delivering AI-powered solutions and ensuring that the output meets the diverse needs of our global customer base.

Contentful prides itself on an inclusive and welcoming culture. As a Senior AI Product Manager, you will work in an environment that emphasizes diversity and empowers employees from different backgrounds. The company values collaboration, innovation, and a commitment to building products that make a significant impact.

As a Senior AI Product Manager at Contentful, you will enjoy a host of benefits including stock options, generous paid time off, a personal education budget, wellbeing stipends, and support for family-building endeavors. The company values work-life balance and provides resources to ensure you feel supported both personally and professionally.

In identifying and prioritizing use cases, I typically assess user needs, business value, and technical feasibility. I would conduct user interviews to understand pain points, analyze market trends, and prioritize initiatives that align with strategic goals.

My experience involves conducting market research, collaborating with sales and marketing teams, and studying competitive landscapes. This allows me to develop strategies that resonate with target audiences and align with our business objectives.

I believe in leveraging both qualitative and quantitative methodologies for user research. Tools such as surveys, user interviews, and A/B testing help validate potential solutions and gather insights that steer product development.

Fostering an open communication culture is crucial. I often use project management tools to keep all stakeholders in the loop and hold regular sync meetings to ensure everyone is aligned with our goals and timelines.

One significant challenge was ensuring the quality and relevance of AI-generated outputs. To address this, I implemented a feedback loop with users to refine algorithms continuously and made necessary adjustments based on real-world usage.

I subscribe to industry newsletters, attend webinars, and participate in professional forums. I also engage in online courses to gain hands-on experience with emerging technologies and trends in AI and machine learning.

Feedback is invaluable in product development. I use it to validate assumptions, iterate on designs, and enhance functionalities. Customer insights directly inform the direction of our development efforts.

In a previous project, we faced many dependencies that could impact the timeline. I coordinated closely with various teams, mapped out all dependencies, and created contingency plans, ultimately leading to a successful launch.

I am eager to work at Contentful because of its commitment to innovation and its inclusive company culture. The opportunity to lead AI initiatives and shape the future of content generation aligns perfectly with my skills and career aspirations.

I approach conflicts with empathy and a focus on understanding different perspectives. Facilitating open discussions allows us to find common ground and align on our objectives while respecting each team member's views.